Wheel City Motors Inc / Reedsburg, Wisconsin

Rating: ★

Auto Repair & Service, Used Car Dealers, Tire Dealers

Address: 548 S Albert Ave, Reedsburg

Postal code: 53959

Phone: (608) 524-1300

Reviews:

******STAY AWAY WARNING STAY AWAY WARNING STAY AWAY********** ****Wheel City Motors are a bunch of crooks*********** Kevin (the owner) does not know what customer service is and only cares about money. I took a car there and had the motor replaced with a new motor straight from the factory with an 8yr warranty.First off it took 3 weeks for him to get around to it.....then THE DAY I PICKED IT UP I ONLY MADE IT ACR... view moreOSS TOWN BEFORE THE CHECK ENGINE LIGHT CAME ON. Then after only 2359 mi my car began to leak lots of oil so I took it back to wheel city motors when they told me it was the rear main seal. I contacted the engine manufacturer who said they sent a new seal with the motor and if it was bad they would cover parts and labor but if wheel city motors had not put on the new seal nothing was covered. Kevin refused to do any work till he knew who was paying for the fix and refused to take the car apart to figure out if it was the the new seal that failed or his mechanic was lazy and left the old seal on.IT IS REAL SIMPLE....FIX THE CAR!! IF THE NEW SEAL IS BAD YOU GET PAID BY THE WARRANTY NO PROBLE...IF ITS THE OLD SEAL THAT IS STILL ON IT YOU FIX YOUR OWN SCREW UP After all of this I went to pick up my car to take somewhere else i calmly told Kevin "I dont think you handled this situation correctly at all, you never once made me feel like you cared about me or my car just you wallet." His reply was exactly what I expected from a "used car salesman" he said "your entitled to your opinion and can take it somewhere else." exactly what I expected...still no attempt to even remotely fix the situation....STAY AWAY FROM WHEEL CITY MOTORS IN REEDSBURG!!!!!!!

ryan.green.37454961 / 7/18/2013