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Hall Volkswagen Mazda / Genesee Depot, Wisconsin

Rating: ★★★
New Car Dealers, Used Car Dealers
Address: 19809 W Bluemound Rd, Genesee-Depot
Postal code: 53045
Phone: (262) 782-5300

We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door?® Pricing. The No Hassle Buying Experience.

On The Rim & Out The Door?® is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $68 extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Valve Stems, Tire disposal, Transfer of the tire pressure monitoring system (a safety feature on newer vehicles), Alignment Check, Free Lifetime Rotations and our 30 day price and ride guarantee. Each day we shop our competitor?ˆ™s stores and, if necessary, we?ˆ™ll adjust our prices to insure they are the lowest TOTAL prices in the area. Product for product, quality for quality, service for service. If you find a better price on tires or automotive service, we guarantee to beat the competitor`s price before you buy. If, within 30 days of your purchase, you find the exact same tire or automotive service`s TOTAL price advertised for less than ours, we?ˆ™ll refund the difference.

Reviews:

these guys are jerks simple as that. Jason fowler in parts thinks hes better than everyone and takes his aggression out on small people. its not our fault hes losing his hair but he blames everyone but himself.
THEEnastynate / 6/11/2013

Most fun I`ve had buying a car
Normally, buying a car is not a fun time for me. I went to Hall expecting to have a test drive with a pushy awkward salesperson, but what I found was not at all like that. I met Brian outside and he was fun to work with and did not push me into buying a car like most of the sales people I`ve worked with. He found out what I was looking for, found me a car that fit my needs and then when the price was too high, he fou... view morend a way to get it down to a price I was comfortable with. Then they brought in exactly the car I wanted from somewhere else at no extra cost! I would suggest buying a car from Hall any time. Brian took care of me from the time I walked into the dealership until 3 days later when I drove away in my new Jetta.
GHanson / 8/13/2011

Easiest car buy I`ve ever had
I bought my new Jetta from Hall and it was so easy. I got a low price on the spot and took it home that day. I didn`t feel like a needed a shower after dealing with the guys there. Thanks again!
jenton70 / 8/12/2011

Excellent experience
Purchased a new Jetta, and the expereince was second to none. These guys have their act together and are professional. They treated me like a customer should be treated, and gave me a fair price. The salesman was courteous and low pressure in dealing with me. Overall I would reccomend this dealership. Keep up the good work guys.
sch1066 / 8/12/2011

Great staff
Recently leased a VW jetta from Hall, and I can`t say enough about the experience - I love the car, and the whole process went so smoothly, I was very impressed with this dealership and their sales staff.
larryd98 / 7/15/2011

Awesome service
Had one of the most awesome service experiences ever. I had no appointment and they got me in immediately. I printed out a discount online and picked up at 8 pm! Their service department is open until 9 every day. I can`t believe how easy they were to deal with. I saw the previous review and felt that I should say how good of an experience I had. I will recommend all my friends and family to Hall. Thanks for yo... view moreur help, you guys are life savers and you have earned my business.
matty haus / 7/12/2011

*** Look no further *** Just great sales & service
It all started back in 2007 with my Purchase of a wonderful slightly used 2002 VW Cabrio. I never had a VW but wanting a convertible again limited my choices. I fell in love on the test drive. Bonus was the VW 2 year 24,000 mile certified warranty that came with it. Here we are 4 years later with 137,323 miles. Hall service has always been there to guide me through to the next oil change.

Thank you! Thank you... view more!
me purple / 7/12/2011

WORST SERVICE EVER!!
It?ˆ™s NOT Hall Good! I do not understand why anyone would want to do business with Hall Volkswagen/Mazda. Your service sucks. I would not recommend purchasing an automobile or using Hall Volkswagen/Mazda for any service or parts. I called this morning to simply get a quote on replacing my tires on my Mazda 6, and was put on hold several times for very long periods of time ( 10+ minutes without anyone retuning to the p... view morehone to at least say ?ˆ?thank you for holding we will be right with you . . .?ˆ?). I also had to call back several times after being disconnected. I spent about 45 minute to an hour on the phone to get a simple answer and never got my questions answered. I think it is funny that the LAST TIME I was on hold for 10+ minutes, I called another car dealer on another phone line and got my questions answered right away and made an appointment to get my tires taken care of.
Hall Volkswagen/Mazda you obviously are not hurting for business when you treat your customers in this fashion and you obviously will not be getting mine or I hope anyone else?ˆ™s for that matter.
zozo28 / 12/18/2010

Hall Imports
On three occasions took volkswagon for repairs/parts with very poor results - either still not working OR new problems developed immediately.
mrj3BE21 / 7/19/2010

Don`t buy from this group
I bought a used car from them. They said that they would fix the check engine light problem. They did initially, but after a week it went on again. I had to threaten a lawyer to get them to look at it afterward, though they agreed to fix the problem in the contract. I took it back and they said my vehicle was misfiring and that they were not going to do anything about the problem. The service director and the sales m... view moreanager just asked, ""did you buy a warranty?"" knowing that I hadn`t, but they agreed to fix the problem and they did not. It was written into the contract. I took the car to Nissan the same day. Nissan said that the check engine light was a result of a bad head gasket, metal flakes in the oil pan, and water in the engine. Nissan is replacing the motor. Hall had to have known about this as they have the same diagnostic tools as Nissan. Hall probably lied to me about the car`s problems and the refused to do anything about it. Luckily, my Nissan still has a powertrain warranty and Nissan is replacing the engine. If Nissan weren`t replacing the engine, I`d take Hall to court for fraud and failure to follow through with their end of the contract--fix the check engine light problem. Hall is difficult to work with. The customer service was poor and they had to have known they were selling me this problematic car. I wouldn`t buy from this company. In the past, I had thought about buying VW, but after this experience, I`d definately not buy from Hall!

I would never buy a car, new or used from Hall VW ever again. Poor customer service and they do not fulfill their contracts.

Find another dealer to work with.

JohnMatrix / 6/18/2009

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