Kwik Katz Lube / Chester, West Virginia

Rating: ★★

Auto Repair & Service, Auto Oil & Lube

Address: 3090 Brodhead Rd, Chester

Postal code: 15001

Phone: (724) 378-2263

I have been going to these guys for about a year now, with various different problems. They have been extremely helpful and quick. I have never had a problem, and they always take my situations in acount. My family now goes to them aswell. It is a good family run business, that doesn`t try to scam you.

detailed_mom / 10/7/2009

I went there once or twice for oil changes, with no problems. The next time i went for an oil change i decided to have them rotate my tires. On my way home from i noticed that my car was riding really wierd and there was some noise coming from one of my wheels. I pulled over on the highway and looked at the wheel. It looked fine at first then i just happened to notice one of the lug nuts was sticking out a little... view more farther than the rest so i tried to turn it. Sure enough the lug nut was only hand-tight. Turns out all of the lugs on that wheel were only hand tight. i didnt have a lug wrench with me so i had to wait on the side of the road for about an hour for someone to bring me a wrench so i could tighten the lugs. Later on i found that at least one lug on each wheel was mis-tourqed. I called kwik kats ofcourse, the showed no remorse. Horrible, Horrible work. How in creation could you give somebody a vehicle with basically no lugs attached??? Steer clear of this place. I hope this helps somebody, i never right these review things!

rdub96 / 6/7/2008

they did a state inspection on my car and never even pulled the tires and the guy doing it i asked to see his inspection lisence and he dont even have one

bigone9999 / 6/5/2008

Stay Away I was told by an advance employee that they where reputable. They put a new Proformance engine in my vehichle.It was leaking.I took it back they adjusted the oil pan seal.It still leaked.Took it back again they did the same thing.I asked another mechanic to look at my Van.He said they broke a bolt off in the motor and alot of bolts where missing and manifold was leaking.Took it back they fixed manifold... view more.Next stop they changed oil pan gasket and forgot to put right bolts back in starter which I found out about 80 miles from home.Had it fixed at firestone. They told me engine was leaking out timing cover and rear main,and oil pan.Took it back again they paid me for bolts firestone fixed.They didn`t want to take engine back out so they told me they where to busy and that it was the motor companies fault the engine was leaking what do you think? I think they don`t know what they are doing and shouldn`t be in business. I will file with better business beaurea and the consumer protection agency and I recommend anyone else who has had problems with this company will file also.You have all been warned.

van123 / 4/12/2008

Stay Away I was told by an advance employee that they where reputable.
They put a new Proformance engine in my vehichle.It was leaking.I took
it back they adjusted the oil pan seal.It still leaked.Took it back again
they did the same thing.I asked another mechanic to look at my Van.He
said they broke a bolt off in the motor and alot of bolts where missing
and manifold was leaking.Took it back they fixe... view mored manifold.Next stop they
changed oil pan gasket and forgot to put right bolts back in starter
which I found out about 80 miles from home.Had it fixed at firestone.
They told me engine was leaking out timing cover and rear main,and oil
pan.Took it back again they paid me for bolts firestone fixed.They didn`t
want to take engine back out so they told me they where to busy and that it
was the motor companies fault the engine was leaking what do you think?
I think they don`t know what they are doing and shouldn`t be in business.
I will file with better business beaurea and the consumer protection agency
and I recommend anyone else who has had problems with this company will file
also.You have all been warned.

Van123 / 4/11/2008

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