Summers Towing & Repairs Inc / Blacksville, West Virginia

Rating: ★★

Auto Repair & Service, Towing, Truck Service & Repair

Address: Blacksville

Phone: (304) 599-3133

I am a truck driver and I needed my semi towed the tow driver show up with a partner well the truck was stationary which is why I needed a tow yhe ignorant tow driver backs right n to my truck and damage the hood of the truck that had just been redone the week b 4 he gets out the truck and say why did I back n to him if I drove n to him I woulf not need a tow him and his partner lied. And charge 1600 dollars for a to... view morew of a few miles DO NOT USE THESE PEOPLE THEY R CROOKS AND LIERS AND EXTREMLY RUDE

Donneal / 1/7/2012

Unlike J & J Towing, and Ervins, who flatly refused to get my car off of an icy state road just off of River Road just outside of Morgantown, Summers Towing and Repairs came out in 18F weather in the dark and winched my car up onto a cleared state road. Yes, it was $128, but seeing as how other towing companies wouldn`t actually, you know, tow, I was happy to pay it.

C.Ostaff / 1/5/2012

I am so impressed with Summers Towing. My daughter was in an accident and her car was towed by Summers Towing. We went to their lot to pick up her car and were greeted by Kevin and Darrell. Being from out of town we were not familiar with the area and they were so helpful with everything. Actually they went above normal customer service to make our stressful situation less. Summers takes pride in their business and t... view moreheir customer service. If you need a tow, you know where to go, Summers Towing. Thank you so much Kevin and Darrell. The Strattis family.

2centsworth / 2/20/2011

I would never recommend Summers Towing. Summers Towing towed a truck of mine and tied the drive shaft up withoput completely removing it and then damaged the U-Joint. They then charged me for parts and labor. When I called to resolve the problem they were rude and VERY hateful. The manager is the worst very rude and disrespectful. I should not pay for something they damaged. I am also reporting this company to the BB... view moreB so stear clear!!!!!

cbartrucking / 10/27/2010

I had the misfortune to lose one of my left rear tires on my travel trailer on a Saturday evening near Morgantown. Thankfully I could drive it slowly to a nearby spot for repair, and my spare was in good condition. I called Summers and they said they do not have lugs and nuts my size. (wow) so I went to a nearby auto parts store and bought new lugs and nuts myself. So now I just needed someone to put the spare tire ... view moreon. They said bring it to the shop and they can do it for $95 per hour labor. I`m stranded so I agree. The time it took the service guy to do this was under 30 minutes. For some unknown reason he did not air up the tire after he put it on, but advised me to stop somewhere and do so. (another wow) He handed me an invoice - but only after he ran my credit card. (wow number three) and since I was busy making all my safety checks I foolishly trusted him and assumed that it was $95 or less. I quickly got back on the road to finish my long trip home. The service guy also left in his truck. Looking at the invoice in the car I was shocked to see that I was charged $180. I wondered about how that could be correct as I drove home. A few days after returing home I called the shop. I questioned the female employee about the part on the invoice that said "road service to shop $85" -- I explained that I did not need to be towed, nor did the repair take place on the road. A male then came on the line, and told me that I misunderstood. He said the labor charge is based on time, and it starts when the repair guy leaves his house to drive to the shop to meet me there. (wow, no way) That is crazy! And if they make me pay for his drive time then they should say so up front. What a rip. This male employee also made rude comments about why I waited so long before calling (4 days I think). I guess he has never been on a long exhausting trip and returned home to find a thousand other higher priority things. I must say that everyone else in Morgantown that I spoke with was really nice. But I feel I was taken advantage of by Summers. By the way, the male who was a jerk to me on the phone? He is Kevin the owner, which I only found out because I asked. Usually the owner takes pride in his business and identifies himself on the phone. My overall impression of Summers... deceptive, rude, and lazy.

Values.Good / 6/14/2008

Very rude and unhelpful, I`d lieave my car in a ditch before I call these people again

heglar1 / 5/11/2008

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