Seattle Transmission & Auto / Vashon, Washington

Rating: ★★

9 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 10415 16th Ave SW, Vashon

Postal code: 98146

Phone: (206) 241-5656

Auto Transmission, Auto Repair & Service, Automobile Parts & Supplies

Transmissions

Highline

Mon - Fri 8:00 am - 6:00 pmSat - Sun Closed

(206) 242-2020

Three years ago I went to Seattle Transmission with my truck. The transmission would not shift. I was told it was probably a shift fork in the transmission, but possibly it could be a pin in the shifter. The price difference was $600.00 to take transmission out of truck and replace the shifter fork, or $30.00 to replace a pin in shifter. I received a call that it was ready. It was the pin. Instead of taking advantag... view moree of me, like some places would do, they were very honest. Today I took my Mazda 6 in thinking I had a bad CV joint in my front axle at a cost of around $200.00 to be fixed. I left the car and they checked it out and called me back about hour and a half later and said it was ready, once again at $30.00. A bolt had come lose on the alternator and dropped down into the steering brake assembly and was making a great amount of noise. As I said before, these guys are very fair and honest and I would recommend them to anybody.

bokalil / 2/7/2012

At the Seattle Transmission & Auto Repair, we provide to the most reliable, affordable service to our customers. Best quality work, save time, reasonable prices, correct diagnoses and a name you can trust. The services include:
- Free towing in Seattle area.
- Transmission repair and rebuild transmission.
- Automatic and standard transmission service.
- Foreign and Domestic vehicles service.
- Differ... view moreential services.
- Repair or replace clutches, axles, differentials, drive shafts, and transfer cases.
- Warranty for 12 months or 12000 miles, and we offers extended warranty.
We look forward to see our happy customers.

Seattletransmission / 10/25/2011

The clutch pedal broke on my truck and the shop I usually go to said it was too big a job for them and had it towed to Seattle Transmission. First off Seattle Transmisson talked me into a whole new clutch ?ˆ“ which I didn?ˆ™t need. After a few days I called them and they said the truck would be ready in the afternoon. I picked it up and started to drive it home. BTW - They charged me a twice what I thought I was going to... view more pay. The cab was filthy from the workmen and they?ˆ™d left tools inside the truck. After a block or so, of driving, the transmission started to rattle - LOUD. Then I notice the lights on the shifter were not working. It then dawned on me to try the four wheel drive. It would not shift into four wheel drive and the transmission started grinding ?ˆ“ with effort I got into four wheel drive and then it would not go back. I called them and got the story that transmissions rattle and that shifting to four wheel drive will make it grind. WELL IT DIDN?ˆ™T BEFORE I TOOK IT THERE! I took the truck back on Monday. They called me three days later and said it was fixed. IT WASN`T!! These guys do not care if they do a bad job and if you have to bring it back 50 times. Although the rattle was gone the lights still didn?ˆ™t work and I?ˆ™m afraid to try four wheel drive ?ˆ“ and to make matters worse they had run the battery down to the point it would not start at the shop. They jumped the truck so I could drive it but I had to buy a new battery when I got home. I?ˆ™ve had the truck back for a week now and I went go to the dump and noticed all my tie down straps were gone ?ˆ“ and under the leaves in the back were wood scraps that were not from me. Evidently they used my truck for hauling while it was there and kept the straps. These guys will rip you off and smile about it!! They don?ˆ™t care if they do a bad job and will give you the around. STAY AWAY!!!

Eversole / 12/15/2009

These folks have overhauled a couple of Chysler Torquflight transmissions for me. They have done a good job and treated me well. Price was as promised and delivered when promised. I would recommend them.

fr8tman / 7/18/2008

We had our 98 Nissan Maxima towed to them in March of 2007 because of clutch problems. They replaced the entire clutch for $750. Two months later we had to tow the vehicle back to them again because of clutch problems. They did not do anything to the vehicle and instead told us to pump the clutch pedal every time we get into the car before putting it in gear. Several months later, and only days after the warranty... view more expired, we were stranded yet again. This time we were in Portland Oregon so I had it towed to the local Nissan dealership. The dealership told us that the clutch had never been properly adjusted and the lack of adjustment caused pre-mature clutch failure. They put this information in writing and showed us the worn-down clutch plates. We ended up spending another $800 dollars to get the clutch replaced again.

I called Seattle/Highline Transmission several times and spoke with the same guy as before. He said that he was not the mechanic that did the work on the car, yet he would not let me talk to anyone else. He claimed that he was in the hospital back when the work was done, as if that makes any difference to us. He tried everything he could to push the blame back on us. He said we drove too many miles, we waited too long to bring the issue up with them, etc? He would not even acknowledge that we ever towed the vehicle back to them the second time, even though I have a copy of the towing claim. He said ?you people call all the time complaining about your car problems.? He continued by ridiculing us for not calling them when our car was stranded for the third time for the same reason. He actually had the nerve to say that we should have had the vehicle towed from Portland to Seattle so they could work on it. He said I should not have had the Nissan dealership work on the vehicle even though Nissan was able to fix the vehicle on a Saturday, when his shop was closed for business. We argued for a while and then he hung up the phone on me.

patientconsumer / 3/30/2008

Spend a little extra time to find a shop that is certified by a national transmission association. Trust me, a little extra effort will save you a lot of frustration.

patiendconsumer / 3/27/2008

The looks of their shop is indicative of the quality of their work. We had our 98 Nissan Maxima towed to them in March of 2007 because of clutch problems. They replaced the clutch, took our $750, and sent us on our way. Two months later we had to have the vehicle towed to them again because of clutch problems. They did not do anything to the vehicle and instead told us to pump the clutch pedal every time we get... view more into the car before putting it in gear. We found that to be strange considering that a properly working clutch should not need to be pumped, but we complied. After several more months of constant clutch problems that pumping did nothing to fix, we finally found ourselves stranded with clutch problems again. This time we were in Portland Oregon. Enough was enough and I decided that Seattle/Highline Transmission was not competent enough to fix the problem so I had it towed to the local Nissan dealership. The dealership told us that the clutch had never been properly adjusted and the lack of adjustment caused pre-mature clutch failure. They put this information in writing and showed us the worn-down clutch plates (we kept the parts). We ended up spending another $800 dollars to get the clutch replaced again. If Highline/Seattle transmission would have just looked under the hood the second time we towed the car to them then this could have been avoided. Keep in mind that it costs roughly $80 each time we towed the car to their location. The guys at Highline/Seattle transmission must have really thought it was funny when we left their shop the second time believing that pumping the clutch would keep us out of trouble. Having had all my automotive patience used-up, I called Highline/Seattle transmission and told them what had happened. I wanted a refund or some symbolic gesture from them to help offset all of our problems. I called several times and spoke with the same guy that I spoke with when we had the original work done. Each time we spoke he wormed around for several minutes trying to find a reason why Highline/Seattle Transmission had no responsibility in the matter. He said that he was not the mechanic that did not do the work on the car and that he was in the hospital back when the work was done. He tried everything he could to push the blame back on us. He said we drove too many miles, we waited too long to bring the issue up with them, etc?ˆ¦ He would not even acknowledge that we ever towed the vehicle back to them the second time, even though I have a copy of the towing claim. He said something so the affect of ?ˆ?you people call all the time complaining about your problems?ˆ¦?ˆ? Words like that make it obvious to me that they have a lot of unhappy customers. He continued by ridiculing us for not calling them when our car was stranded for the third time for the same reason. He actually had the nerve to say that we should have had the vehicle towed from Portland to Seattle so they could work on it. He said I should not have had the Nissan dealership work on the vehicle even though Nissan was able to fix the vehicle on a Saturday, when Seattle/Highline Transmission was closed for business. We argued for a while and then he hung up the phone on me. Choose your transmission people carefully! When your vehicle is broke down on the side of the road with transmission problems and you have to have it towed to a repair facility, you need to be absolutely sure that the mechanics that are working on your car or truck will actually take your problem seriously. Seattle/Highline transmission did not take our problems or our inconvenience seriously and as a result we had to purchase another clutch, pay more towing fees, rent another car for the duration of the repairs, and waste even more time on an issue that could have been resolved a long time ago.

patiendconsumer / 3/27/2008

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