Custom Deluxe Auto Service / University Place, Washington
Rating: ★★★
Auto Repair & Service, Automotive Tune Up Service
Address: 8425 Pacific Hwy E, University-Place
Postal code: 98422
Phone: (253) 922-6855
Auto Body Repair Experts
Family-owned service since 1947.? All work carries a full one year warranty. Experienced automotive heating and cooling system repairs, plus over 60 years in auto air-conditioning service and repair.
Categories:
Automotive Tune Up Service, Auto Repair & Service
Open hours:
No info
Reviews:
Easy to communicate with. Honest & Fairly priced!!!
They worked on my 1997 BMW 328, and not only did they correctly identify the problem, they had it fixed the same day. They beat the dealer by $200 bucks and were very friendly. I would do business with them again.... Bill R. Smith
billybob59 / 7/20/2010
CLINT`S THE MAN FOR CARS!
We had our car repaired at Custom Deluxe Auto Service.
The estimate being: Excellent value for the job needed.
The work: Competent and above expectations .
The service : To be recommended! Call Clint for your auto repair needs.
You will save money with honest skilled labor.
Thanks to the Guys at Custom Delux Auto Service.
Larry Dees ... view more
Deescustomer / 4/2/2010
Changing the estimate without authorization
I took my 1991 Plymouth Colt into the Washington State Vehicle Emissions testing stations for required emissions testing.
Because I work in Bremerton from 7 AM to 4 PM and live in Gig Harbor, it is difficult to get to Tacoma during the week during normal working hours, so I made arrangements with Chris, the technician, to have my girlfriend drop the car off before she went to work on the morning of Thurs May 24t... view moreh
At the time I left work at 3:30 PM that day, I called Chris and he informed me that it was the Oxygen sensor and that it would cost about $210 to repair it and the car would be ready to pick up by the time the shop closed at 6:00 PM that day.
At around 4:00 PM I called Chris he informed me that the car would *not* be ready by the end of that day, but would be ready to pick up on Friday the 25th. I asked him to call me on Friday when the work was complete and the car was ready for pickup.
On Friday at around 2:30 PM, I still had not heard from Chris - so I called the shop and Chris informed me that the technician had ""run into problems"" replacing that Oxygen Sensor and that he had had to basically dissemble the exhaust system from the exhaust manifold and that I would be billed over FOUR HUNDRED DOLLARS for the repair. I told him I did not authorize this per state law then I called the state Attorney Gen`s office right away and they said my only recourse was to pay, then file a complaint. I called the shop back and spoke to Chris, again telling him they should have contacted me before proceeding with this repair then gave him my credit card number and arranged to pick up the vehicle after hours on Friday, May 25th. I asked him to leave the paperwork and the Oxygen sensor in the vehicle for me.
But no paperwork and no Oxygen Sensor were left in the vehicle. I have not seen any kind of invoice for this repair work and although the repair passed emissions, they did not follow state requirements in raising the price without authorization.
Because I work in Bremerton from 7 AM to 4 PM and live in Gig Harbor, it is difficult to get to Tacoma during the week during normal working hours, so I made arrangements with Chris, the technician, to have my girlfriend drop the car off before she went to work on the morning of Thurs May 24t... view moreh
At the time I left work at 3:30 PM that day, I called Chris and he informed me that it was the Oxygen sensor and that it would cost about $210 to repair it and the car would be ready to pick up by the time the shop closed at 6:00 PM that day.
At around 4:00 PM I called Chris he informed me that the car would *not* be ready by the end of that day, but would be ready to pick up on Friday the 25th. I asked him to call me on Friday when the work was complete and the car was ready for pickup.
On Friday at around 2:30 PM, I still had not heard from Chris - so I called the shop and Chris informed me that the technician had ""run into problems"" replacing that Oxygen Sensor and that he had had to basically dissemble the exhaust system from the exhaust manifold and that I would be billed over FOUR HUNDRED DOLLARS for the repair. I told him I did not authorize this per state law then I called the state Attorney Gen`s office right away and they said my only recourse was to pay, then file a complaint. I called the shop back and spoke to Chris, again telling him they should have contacted me before proceeding with this repair then gave him my credit card number and arranged to pick up the vehicle after hours on Friday, May 25th. I asked him to leave the paperwork and the Oxygen sensor in the vehicle for me.
But no paperwork and no Oxygen Sensor were left in the vehicle. I have not seen any kind of invoice for this repair work and although the repair passed emissions, they did not follow state requirements in raising the price without authorization.
jw2007 / 6/19/2007
1997 jeep wrangler
2016 honda hr-v exl
1994 ford f-250
1993 chevrolet silverado 1500 chevy silverado z71 4x4
1968 chevrolet camaro ss rs
2003 porsche gt2 911 turbo carrera