Steve Hahn Volkswagen And Kia / Selah, Washington

Rating: ★★★★

29 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1730 S 1st St, Selah

Postal code: 98901

Phone: (509) 248-4700

E-mail: tonywhite@stevehahns.com

Categories:

Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Accessories

Payment:

all major credit cards, check, debit, financing available, travelers checks

Services/Product offered:

Volkswagen, Suzuki, Audi, Sales & Service, for Sales & Leasing, Authorized Sales & Service Yakima, Authorized Sales & Service, Authorized Dealer Yakima

Open hours:

Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 7:00 pmSun 11:00 am - 5:00 pm

Brands:

Audi, Suzuki, Volkswagen

Languages:

English, Spanish

Reviews:

Service writers too busy to contact you and provide you updates on your car or ask for authorization of service to be performed. Called dozen times between 09/05 and 09/17, not once did we receive return call. Left messages on their machine and with a young lady in the service dept. Finally got through on 09/12 and was told that they had replaced the fuel pump. Was fed a line that they had to order the part from Germ... view moreany...really! really! In this day and age you ordered a part from Germany. They said the car would be delivered to Seattle on 09/16. On 09/17 they delivered the car to Everett. Overall, poor ineffective service and now i get to see how my car is doing. I hope their mechs are a lot better than their service writers.

tcsmiller / 9/18/2013

I dropped my Jetta off yesterd...

I dropped my Jetta off yesterday at 3pm for an oil change (I had an appointment). My husband picked me up and Chad said they would call me when my car was ready. It was pretty busy, so I waited until 5pm to call and see if my car was ready. The girl who answered the phone said the service department was too busy to take my call so she took my name and number and would have someone call me back. I called again at ... view more5:45 (they close at 6) and got through to Chad. He said my car was done and ready to be picked up. He said he would leave the key with the sales manager and there would be no charge for my service. I got there about 6:10 to pick up my car. When I got in the car, my service indicator still said the car needed to be serviced in 100 miles. I looked in my book and it was not signed that the service had been performed. As I walked back inside I saw Chad leaving and told him my car had been there all afternoon, he had told me it had been serviced but it had not. He apologized and made some excuse about not having his crew. He took down my name and number and said he would call me as soon as he got in in the morning so he could send someone to pick up my car and get it serviced. I left and on the way home saw the oil change sticker on my windshield. I thought maybe they had just not reset the indicator because it was so busy, but when I got home and checked the oil, it was low and very black. It is now after 6pm and I heard nothing from anyone at Steve Hahn all day. I took my car to another shop for an oil change and they said nothing on the engine had even been touched. I`m not sure why the service department tried to lie and tell me that my oil change had been done (thank goodness for the service indicator!) instead of just telling me they did not get to it. I will NEVER do business here again.

seasonalmason / 11/21/2012

Josh is great! Thanks for you...

Josh is great! Thanks for your patience and getting us in the car we wanted. I definitely recommend this dealership to my friends and family.

rgse15 / 11/20/2012

Very professional an expert ex...

Very professional an expert experience! Treated with full respect. Josh and George - great!

robe7544 / 10/20/2012

Connie was a peach to deal wit...

Connie was a peach to deal with, and I would hope to do business with her again.

Ayit222 / 10/17/2012

Chris was a good salesman and ...

Chris was a good salesman and I`m sorry I yelled at him yesterday.

imaging1700 / 10/12/2012

Josh & Connie were phenomenal ...

Josh & Connie were phenomenal in helping us to get our DREAM car! Truly thankful for the top notch service that you provided for us!

larry65831 / 10/11/2012

What an incredible experience....

What an incredible experience. One quick phone call to Teresa and I dropped a deal in the works at a "Liquidation sale" and then I was on the road to business with Steve Hahn! Much better experience than I have had in the past purchasing else where! Thank you!

aagesen236 / 10/5/2012

Easiest car deal I have ever h...

Easiest car deal I have ever had, exceeded my expectations. Josh was direct and I never felt like I was being taken. It was nice to be treated with respect.

lastnamelnathaniel / 9/27/2012

George was great. He was very...

George was great. He was very patient while I selected my vehicle.

balfourr927 / 9/14/2012