All Star Ford / Roy, Washington
Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 3121 Pacific Ave SE, Roy
Postal code: 98501
Phone: (360) 943-9300
Your One Stop Shop for all your Auto Repair Needs since 1975
Our Mechanics are: ASE CertifiedWashington State CertifiedEmission SpecialistsSome of our services include:*Rear Ends*Brakes*Electrical*Fuel Injection*Full service Engine Tune Up*Air Conditioning/Heating*Engine Rebuilds*Exhaust*Suspensions and Shocks*Transmissions*Axles*Clutches*Radiator*Oil and Lube*ElectricalWe service all foreign and domestic vehicles.Our service is fast and friendly and you can trust us to fix your car right.Call us today to see how we can help you today.
Reviews:
Lying Sales Reps and Unresponsive Employees
Absolutely DO NOT buy a used vehicle from this dealership. We had too many issues to count.
First of all, we were told that our car payment was going to be a set amount every month by a sales manager by the name of Ron. He straight faced LIED to us and came back four days later saying our monthly payment was $20 higher than what we signed for.
Secondly, when trying to call the dealership back, I called... view more SIX times to SIX different people and got NO response. When I finally got ahold of someone, we had to fight tooth and nail to get our payment down to what we signed for.
Third, 12 days after buying our vehicle, our check engine light came on. We took it to our local Ford dealership to be checked out and it turns out that All Star Ford in Olympia did NOT run it through a ""fine tooth comb"" like they claim. Our spark plugs and engine coil shorted because water was in our engine chambers due to not being checked thoroughly. When we let All Star Ford know, they wanted to tow our vehicle from the service department it was already at to THEIR dealership 30 miles away from our home. We were told that ""all expenses would be taken care of."" Turns out they didn`t want to pay the other dealership for their diagnostic test so we got stuck with the costs when we were PROMISED every red cent would be taken care of by All Star Ford.
Absolutely do not, under any circumstances, buy a vehicle from All Star Ford.
First of all, we were told that our car payment was going to be a set amount every month by a sales manager by the name of Ron. He straight faced LIED to us and came back four days later saying our monthly payment was $20 higher than what we signed for.
Secondly, when trying to call the dealership back, I called... view more SIX times to SIX different people and got NO response. When I finally got ahold of someone, we had to fight tooth and nail to get our payment down to what we signed for.
Third, 12 days after buying our vehicle, our check engine light came on. We took it to our local Ford dealership to be checked out and it turns out that All Star Ford in Olympia did NOT run it through a ""fine tooth comb"" like they claim. Our spark plugs and engine coil shorted because water was in our engine chambers due to not being checked thoroughly. When we let All Star Ford know, they wanted to tow our vehicle from the service department it was already at to THEIR dealership 30 miles away from our home. We were told that ""all expenses would be taken care of."" Turns out they didn`t want to pay the other dealership for their diagnostic test so we got stuck with the costs when we were PROMISED every red cent would be taken care of by All Star Ford.
Absolutely do not, under any circumstances, buy a vehicle from All Star Ford.
airmansgirl2010 / 10/32/2011
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