Master Transmission & Automtv / Orchards, Washington

Rating: ★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 6214 N Lombard St, Orchards

Postal code: 97203

Phone: (503) 285-9195

Call today for an appointment

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Reviews:

Dont go to these guys!!!! They are idiots! I got 46,000 miles out of my transmission after they rebuilt it, and beefed it up. My transmission went out during hunting season this year. The only time I use my truck is during hunting season and the occasional drive to keep things charged. I don`t even tow with it! He also told me that my u joints needed to be replaced, until I told him they were done less than six month... view more ago. He took another look, and agrreed they were fine. No offense, but if they actually had good lighting in there they might of notice they were just fine. That is the transmission side. The guys that do the auto repair arn`t any better. They quoted me 1500.00 to replace my cam, which they said was the issue. It was in a chevy 350 motor. I disagreed and went to a back yard garge mechanic who actually fixed it. And it wasn`t the cam, which I knew. STAY AWAY FROM THESE PEOPLE!!!

matt.kadlec.5 / 9/12/2013

Way over priced!!!

I was quoted $3800 to rebuild the heads and put in a rebuilt radiator with a 1 year warranty. Eric told me that the heads would cost between $1200-1400. I went down the street to auto zone the heads rebuilt were $660 for both. The radiator was $125 with a lifetime warranty. I bought new head bolts, gasket kit, exhaust bolts, timing chain, thermostat, rebuilt heads, radiator, plugs, wires, distributor cap, oil, and co... view moreolant for $1100. I paid another mechanic $600 to do the work which took a day and a half. This shop is a bunch of rip off artists! Don`t fall for their con!

mholmes30 / 6/7/2012

Very good experience

This shop is a little different in that they don`t just put in a rebuilt transmission, they rebuild transmissions. To me, this means they know more about transmissions than other shops.

I researched lots of transmission shops on the internet and decided to take my 2002 Ford Explorer here. Since I had a warning light on the dash, they read the codes (7 of them) and also took it for a test drive.

They de... view morelivered on time and just a little over the estimate. I believe the Ford parts were a little more spendy than anticipated. They invited me into the shop to see the disassembled transmission and specifically the over drive which was completely cracked and shattered. After 15 days they reinspected the work, took it for another test drive and completed the nationally accepted warrenty.

This is the place to go.

Ed

edrohr97411 / 12/19/2010

surprisingly honest - Extremely refreshing

I live close by and really didn`t know this shop from a hole in the wall. I grew up working on cars, but transmissions are beyond me. I asked around at the local tire shop (it`s a local chain and I thought best not to mention them by name here) and they pointed me here. My tranny on my 2002 chev suburban was acting up and I needed them to drop the pan and take a look. I feared the worse. NOPE! He said all clean ... view moreand just needed a routine maint. - $150 or so and I was done. I expected $1,200+
So I had them replace my serpentine belt too. No gouging - same price as the lowest quoted on the phone by other places. Two months later my suburban is running great - That`s why I`m writing this review - I`ll be taking my other car there for maint when it`s time. Can`t remember the managers name, but he was just simple and bottom line.

nexuseight / 10/17/2008

NEVER EVER GO HERE!

Let`s just put it like this: $460.00 for battery cables. Not battery cables to fix my car. Battery cables to tell me what was wrong with my car so that they could then start to fix it. WTF? I went to the electrical service dept. to get my car working right. Now, I tend to trust people. Like to give them the benefit of the doubt. But after Master Mechanic I am a born-again cynic and hater. Did you know that b... view moreattery cables are priced at approximately $20.00 a piece at any local auto store? This would mean, at Mater Mechanic, $400 in labor for battery cables!!! When I approached the technician about my concern regarding his plan of action and pricing, he got aggravated, defensive, rude, and aggressive. I quickly left and sought out a different diagnosis. Turns out, battery cables had little to do with the problem (final battery cable cost: $4) and the total for the final ""fix"" (new alternator, fuse box maitnenace, and diagnositics): $430.00. Weird. Master Mechanics would have fleeced me clean and probably charged me a tax for attitude: theirs, not mine.

Please don`t go here unless you have money to spare and enjoy poor customer service.

mabenn / 7/14/2007