MercedesGarage.com / Newport, Washington

Rating: ★★★★★

Auto Repair & Service, Brake Repair, Automobile Diagnostic Service

Address: 13622 NE 20th St Ste H, Newport

Postal code: 98005

Adam and his shop is a shining gem in a sea of snakes! Adam is honest, respectful, knowledgeable and friendly. His prices are way lower than the dealership and his customer service is 1000 times better as well!!! My husband and I have been there about 4 times each and every time we have come away feeling good about the experience. And.......this is the crazy part...........my husband owns an auto repair shop.......bu... view moret knows that Adam is a mercedes expert and wants only the best touching our cars.

baylinerqueen / 5/5/2010

They get the job done, they are timely and reasonably priced. Thanks!

Volkmar Gaussmann / 11/31/2009

I own a 2000 E55 AMG and have been through so much with my car. I have spent over $6,000 fixing it after buying it 5 months ago. The last time I went to Barrier Mercedes for my brakes they quoted me 800 and turned around after the work was done and said they had made a mistake and it was actually $1400!! NOT COOL!! 3 days later my car broke down and I was determined to find a new garage i could call home... After rea... view moreding these reviews I took my car to Adam. I was not dissapointed. He worked with me around my work schedule and the service was amazing. He quoted me correctly, AND went above and beyond. I am SO impressed.
For fun I decided to call Barrier and ask how much it would be to do the exact same work that Mercedez Garage did for me. My jaw hit the floor when they said it would be DOUBLE what I paid!!!
This is the first review I have ever written for a company Mercedes Garage truly deserves it!!! Adam has a customer for life with me AND I am telling ANYONE and EVERYONE I can about Mercedes Garage!! My car not only runs like brand new but it is soo much faster and they made it pretty ;) TRULY THE BEST!!! :)

Monika86 / 9/31/2009

I was pleasantly surprised when I was told that "required" work from the dealership was not required. The proprietor Adam took his time in explaining what needed to be replaced and what could wait. The work was done on time, even vacuumed and hand washed the vehicle. Honesty, Quality Workmanship, and Integrity is very rare these days indeed. You owe it to yourself (and your Mercedes benz) to come in ... view moreand visit the Mercedes Benz Garage! Rfoust2000

rfoust2000 / 7/12/2009

I will tell you only one thing about Mercedes Garage - I will ALWAYS come back here to have my car worked on. Adam is the most honest mechanic I have ever met! He tells it to you straight and will always come up with options and recommendations.

I have an `01 C320 and brought it in for the Service B. My car was doing some funny things and after I brought it in, he told me it needed more than the ""Service B""... view more. I gave him my budget of $450 + Tax and he said he will do the best he can. He finished my car a full day early and my total was $389 + Tax. I mean, honestly, when you tell a mechanic your budget is $450 - he`s going to use all of it. I was so surprised and happy. He changed all of my burned out lamps, as well as a TON of other things just to be nice.

I cannot tell you how SATISFIED I am with the Mercedes Garage!!! DO NOT TAKE YOUR CAR ANYWHERE ELSE - THIS IS THE ONLY SHOP TO GO!!!

Also, he is the most competitively priced garage in the area - I don`t know how he does it...maybe because he has so much repeat and referral clients. I guarantee you will never bring your Mercedes-Benz anywhere else ever again!

yellowjeep9 / 5/18/2009

Mercedes Garage, The ""Gold Standard"" in Bellevue, Washington. Adam at the Mercedes Garage deserves a much higher rating than Five Stars, but that was as high as I could go here. Of course I want to thank Adam at the Mercedes Garage in Bellevue, Washington for his excellent, outstanding, extremely skilled service on my 1977 Mercedes Benz. But more importantly, I want to compliment Adam on having a business that ... view morehe can be extremely proud of. Adam, would do well in any business endeavor.

Sincerely,

John Branham
Seattle, Washington

JohnBranham / 7/24/2008

In everyone?s life, there are three things that are essential. This includes having a great doctor, having a great dentist and having a great mechanic. Unfortunately most people, like myself, can?t (or I now should say couldn?t) find a great mechanic. After getting my car serviced at the Mercedes Garage I finally found the rite mechanic.

Adam is extremely professional and most importantly knowledgeable about ... view moreall Mercedes models. His shop is extremely clean and all of his employee?s are extremely courteous. I waited at the shop as the service to my car was completed and Adam even bought me lunch as I waited. Even better than this, he completed the repairs for literally $100?s of dollars less than what Barrier was going to charge me. To top it off my car was hand washed before I was able to drive it home. I have never experienced such a great repair shop in my life.

IF YOU DRIVE A MERCEDES PLEASE DO YOURSELF A FAVOR AND BRING IT TO THE MERCEDES GARAGE!!!

seattlerenter08 / 7/3/2008

We bought a used ML320 from Barrier Motors. The Purchase was fine - but service was everything but. We would have regular Maintenance done - and did not get all of the parts back that the car came in with - I don`t mean replacement parts - I mean, car mats, change holders that kind of thing. Our last experience with the dealer had them accusing us of not bringing car mats in with the car when they got us our car b... view moreack without the mats, and charging us for fixing something they never fixed. We will never be back - and suggest you not go either.

In comes Mercedes Garage and Adam. He has a great shop, itemizes the work that needs to be done, gives you recommendations on what needs to be done and what can wait - but to mindful of in the future. He tells you when he will be in touch with you and keeps to his estimates even when he does more that he said he would do. I can not recommend working with Adam or Mercedes Garage enough. You are doing yourself a disservice if you have a Mercedes and are not working Adam.

Save money and work with a true professional, your car and your wallet will thank you!

jwdiii16 / 6/29/2008

We have owned older Mercedes for 20 years, and done lots of work ourselves, but sometimes we just want to take a car in for repair. We have been to a number of local repair shops and dealers with mixed results. But now that we`ve found the Mercedes Garage, I`ll never wonder where to go again. Adam is awesome, really knows Merecedes, and wants to send every car and owner home happy. The shop is clean and tidy, and... view more the service is excellent. He was a little longer finishing our engine work than we had planned, but we had told him that we were not in a hurry, so really, he had no deadline. But then he did a bunch more work on our car than he charged us for as compensation for being late. We have gone back for other work, and have always been very happy. Go see Adam, you won`t be sorry.

gymkin / 6/23/2008

I have been taking my E320 to Adam at Mercedes Garage since they opened a few years ago. I have experienced nothing but top notch service. My bill is literally 50%-75% less than i paid at the dealer with zero difference in quality. Adam takes the time to explain everything to me in a way i can understand and never tries to sell me something I don`t need.

amyhedin / 11/6/2007

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