Good Guys Car Store / Mukilteo, Washington

Rating: ★

11 years in Business

Used Car Dealers

Address: 3030 Rucker Ave, Mukilteo

Postal code: 98201

Phone: (425) 257-1280

Complete Automotive Domestic & Foreign Repairs!

Many customers` number one fear when getting their vehicle repaired is being sold something they don`t need. We all know how confusing and sometimes expensive mechanical failures can be. You can be reassured that A.C. Automotive does not take advantage of their customers. We take great pride in our honest, friendly and sincere approach to helping all of our customers with their automotive and truck maintenance, repairs and parts. Honesty and friendly service is the foundation of our business. Here, the customer always comes first. We have built our business from our many repeat customers by providing quality repairs. Contact us today for all your auto repair needs!

Categories:

Used Car Dealers

Neighborhoods:

Port Gardner

Open hours:

No info

Reviews:

BEWARE - This guy sells LEMONS

This dealership is a rundown disorganized operation that sells heaps to people. After reading other reviews of this place I thought I should mention my own experience. I bought a used car from these guys (this GUY would be more like it - it`s pretty much just him) that was advertised for $700. By the time I had payed for it however the price had somehow reached $1200 and I found myself on the way to his bank to make ... view morea direct deposit because he couldn`t do it at the shop - right then I should have walked out but instead (like a complete sucker) I went ahead, relying on the guys word that this was in fact a VERY reliable car. One week later the transmission died. My advice: go to a more reputable, responsible, and accountable dealership.

amayesone / 9/23/2010

Beware: Broken Cars, False Promise, Horrible Service

I purchased a car last week, which took me 7 hours since the only person who approves financing is the owner who was not there all day long, after spending a lot of time at wendy`s and waiting around I finally finished my paperwork and was ready to go. On my way home from the lot (only 40 minutes after signing papers) the car started making a horrible noise and the fan exploded,destroying the radiator, the airbox and... view more the fan. The car was not driveable without a fan and working radiator. I contacted the dealer immediately, about 5 minutes after this happened. They requested I pay to have it towed back to Everett so they could repair it for me, I got a tow quote and told them I could not afford the $300 towing cost (from Kent to Everett). They then requested I have it towed to a service station close to my location so they could get an official quote, and was told ""not to worry they would take care of everything and pay to have it fixed"". I paid to have it towed to the station, got a quote, which was $1,029.46. I contacted the dealership again to confirm they received the quote from the service station. They confirmed that they received it from the service station and again told me not to worry about it, that they would rectify the situation and pay for the repairs, that they were just waiting for approval from the owner to give the service station payment information and would call me back in a few minutes. They never called me back. On the third day I called them back again after not receiving a call back and after confirming with the service station that they had not yet submitted a payment method for repairs to begin. When I called I spoke to the manager who now refuses to pay for the repairs, he offered to buy me a radiator only and mail to me to install myself, it needs other parts, and not to mention that I am not a freaking mechanic! He was extremely rude, even saying he was gonna hang up on me and he doesn`t owe me a damn thing. After making several verbal promises to pay for the repairs to make it driveable to both myself and the service station employees, they are now saying they will not repair the vehicle as promised, they refuse to accept a return on the vehicle. I purchased this vehicle for a total of $5906.80 and it is not in safe, drivable, working order. Do not buy anything from this place, they make false promises, sell crap cars that are about to fall apart, and come on if the car couldn`t make it to my freaking house from the lot what kind of inspection did they do? I have filed complaints everywhere I can and will probably end up going to court, but basically I paid $6000 for a non working vehicle, and have gotten the rudest customer service ever.

ercsco / 5/26/2010