A-1 Transmission Experts Ripoff Place / Mercer Island, Washington

Rating: ★

Auto Repair & Service, Auto Transmission, Clutches

Address: 205 Rainier Ave S, Mercer-Island

Postal code: 98057

Phone: (425) 226-0765

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Your Port Townsend NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Dishonest Shop Ken Jones Lies and will take your money

My son`s transmission went out of his car. He took his car on 9/18/2010 to A1 Transmission Expert at 205 Rainier Ave. 425-226-0765 He was told they would rebuild the transmission and it would be done on Saturday 9/25/2010 one week later. On that Saturday he called and Ken the owner said that he needed a few more days. He went to the shop on Monday 9/27/2010 and found the car sitting outside. The owner was not in... view more at the time, but the tech said they hadn`t started to work on the car. A little while later the owner Ken showed up and said that they had another transmission that they would start to put in the car that day and he would have it done the next day. The next day my son call and he said he needed a part and it would be one more day. He called the next day and he said it still wasn`t done. He went to the shop on 10/1/2010 and found the car in the shop and it was still not done. Ken said that the rebuilt transmission did not work, so they put a test transmission in the car. My son asked to look at the car and found the VIN on the transmission was the same as the VIN on the car. This means the old transmission was still in the car and Ken claimed it was the test transmission. He lied the entire time he was in posession and when we asked him about this he said he didn`t know what had happened. He had the car for two weeks and we paid for the repair upfront. Ken Jones is a lier and should not be in business. He has a F rating with the BBB and when reserching he has not paid his property taxes since 2008. Don`t take you car to him he will take your money and give you zero in return.

Angry Consumer 2 / 9/31/2010