Lexus of Bellevue / Medina, Washington

Rating: ★★★

23 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 101 116th Ave SE, Medina

Postal code: 98004

Phone: (425) 455-9995

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:

Auto Repair & Service, New Car Dealers, Used Car Dealers, Automobile Parts & Supplies, Automobile Accessories

Payment:

discover, master card, visa

Neighborhoods:

Wilburton

Open hours:

Mon - Sat 9:00 am - 8:00 pmSun 10:30 am - 6:00 pm

Brands:

Lexus

Extra phones:

(425) 213-1818(425) 283-5688(425) 213-1919

Reviews:

Unpleasant

I recently purchased a new Lexus. Edmunds requested feedback about the dealerships with which I interacted and I provided an honest opinion of my experience. Lexus of Bellevue called me the following day and asked me to remove the post as it reflected negatively on them. I declined as I felt this would be dishonest and a disservice to an online community of consumers. Shortly thereafter, they posted a curious rebutta... view morel. (You can see the initial review titled `greedy dealership` and the dealer comment on the Edmunds website under the sales reviews.) Since this is not the proper forum for a rebuttal match, I`ll refrain from further comment and hopefully the reader can see how distasteful my experience was (and continues to be) and avoid a similarly unpleasant situation.

KFOinWA / 6/29/2011

Excellent Service

We bought a 2011 RX350 in April. When we picked up the car it only had 25 miles on it. After we got home my son, who is taller than me, spotted a small chip above the driver side door. Some people may not care, but after we had spent so much money, I wanted a perfect car. We immediately called our salesman Myron M. He helped us negotiate with his manager, and scheduled an appointment with the service to get it f... view moreixed. I also got a new loaner to drive home. The car was ready on Myron?ˆ™s day off, he even came in to personally deliver the car to me. We`ve bought seven new cars over the years. However, out of all the sales people we have met, he is the friendliest. He felt like a friend who was helping us find the car we really wanted rather than an average sales person. Most importantly, he took initiative and helped us take care of any problems we had (changing the color after we ordered, fixing the chip, etc) so as to make sure that we were happy with the purchase. It was a very pleasant experience doing business with him.

pie98020 / 5/15/2011

Excellent sales and finanicing!

I went in to get a CT 200h and they did everything right. When I buy a car I`ve already done the research on the web and it`s only a matter of making sure the car is what it seems on the web. In short I go to buy a car, not to be sold a car.

I got almost full Blue Book for my trade-in (Volvo S60), which made me very happy.

At one point the sales rep mentioned that if I wanted a CT 200h, I should buy soo... view morener rather than later. That would sound like a line out of a lot of sales reps, but I could see the entire lot and yep, they were down to the last 2 or 3. And given the popularity of the car and the wait time for more showing up (due to the disaster in Japan) it was the right move.

They did an excellent job of making sure both my wife and I were happy with the car, and worked hard to make sure we got the most discounts for a loan.

I`d recommend Lexus of Bellevue to anyone wanting a Lexus, and sorry if I took one of the last CT 200h`s :)

Master Cylinder / 3/28/2011

Great Experience

Lexus has once again done a spectacular job of taking care of me and my car! This was an insurance situation because I was in an accident and my rear bumper was torn off. Although my insurance company was not communicative, Lexus has maintained excellent communications with me throughout the experience, helped to keep the process moving efficiently and as usual, made it an excellent experience for me. Thanks Lexus of... view more Bellevue!

Jan23 / 1/28/2011

They are a scam

This place wants your money fur sure. They certainly don`t care about you. What a bunch of snobs. You will hate this place if you have any self-respect. Car dealership at its worst. AVOID AOIVD AVOID this place!

LexusOfBellSux / 1/24/2011

Truely Outstanding

I own a new Lexus LS460 and got a ""ding"" on my windshield. I called the service department of Lexus of Bellevue, and was told to go to Safelite Auto Glass in Bellevue for repair. I did, and to my surprise they did not only did a marvelous job, I cannot even see where the ding was (even though they told me that it will probably not disappear, just won`t spread), but as a courtesy to Lexus of Bellevue, which sends th... view moreem so many customers, they did not charge me a dime. They did not even take my insurance info. I think that it is rare nowadays to get such excellent service. Thank both to Safelite and to Lexus of Bellevue!

uribreda / 12/30/2010

Perfect service at Lexus of Bellevue

I was completely satisfied with the service at Lexus of Bellevue. Fast and friendly. My car looks great. Couldn`t ask for more.

Harvey234 / 12/17/2010

Good Experience at Lexus of Bellevue

I have been a Lexus of Bellevue customer through four cars and I have always had good experiences. I have a favorite salesman now and he is pleasant and determined to solve my issues. Lexus of Bellevue is dedicated, conscientious and provides excellent service. Thanks guys!

GeoPod / 9/30/2010

Lexus of Bellevue Professional and Courteous

The Lexus of Bellevue service staff are very professional and courteous. My service was completed sooner than expected, I had been waiting there for it and was able to move on with my day. The waiting area is very comfortable and spacious so I didn`t mind waiting anyway. The Lexus of Bellevue courtesy car wash provided was deal closer for me; complete wash and rinse inside and out. It makes me feel like I am driv... view moreing a new car. Don`t change a thing and keep up the good customer service!

JackLalJen / 9/29/2010

Lexus of Bellevue has diligent service department

The Service Department at Lexus of Bellevue was very diligent in following up on services and extended warranties I had. They also went beyond and discussed repair options with the original dealer I purchased my Lexus from. I have not seen this level of service anywhere so far. Thanks.

MelM010 / 9/28/2010