Walt`s Auto Care Centers / Manchester, Washington

Rating: ★★

5 years in Business

Auto Repair & Service, Brake Repair, Auto Oil & Lube

Address: 465 S Holgate St, Manchester

Postal code: 98134

Phone: (206) 324-4660

Factory and Asc Certified Our Technicians Provide the Finest Care!

Sunrise Chevrolet has an outstanding inventory of Chevrolet cars and trucks, Buicks, Pontiacs and GMC`s. They even have a used inventory of Chrysler, Ford, Subaru, Hyundai, Nissan, Volkswagon, Volvo and several other brands. You can check out their inventory on their website.The Service Department at Sunrise Chevrolet offers full detailing of your car including exterior and interior detailing along with a full engine cleaning. There are rentals available at Sunrise Chevrolet with GM cars available for daily, weekly and monthly rates. You need a valid driver`s license, proof of insurance, major credit card and be at least 21 years of age to qualify.Sunrise Chevrolet offers a complete Parts Department where they have comprehensive knowledge to make your vehicle operate at its optimum level of performance. You can actually go online to set up a service for your vehicle stating the time you would like to have your car service, or just stop in and our friendly technicians will see to your car need repairs.

Categories:

Auto Repair & Service, Brake Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service

Services/Product offered:

Air Conditioning
Brakes
Catalytic Converters
Diagnostics
Lubricants
Performance Exhaust
Radiators

Neighborhoods:

Industrial District East, Greater Duwamish

Open hours:

Mon - Fri 8:00 am - 5:30 pmSat 8:00 am - 4:00 pm

Reviews:

Shoddy Work

I was having a timing belt replaced. When I got home, I noticed the hood was not closed all the way. When I tried to close it, I noticed the latch was bent and didn`t work properly. When I called the shop to ask a couple questions, their response was that the latches on Volkswagens were a common problem and it must have been damaged when I brought it in. They refused to repair it. They said they could replace it... view more and give me a fair price to do so. I didn`t want to do it myself and figured they could get the part at a discount so, against my better judgement, I took it back to have the latch replaced. After they replace it with a new one, they still couldn`t get the hood closed and told me it must be a defective hood. I had already paid them so they said they would order another latch and try again next week.
I was angry so I left and took a look at it when I got home. All it needed was a minor adjustment and it closed just fine. This whole process took up a lot of my time and with the added time and expense for the hood latch, I didn`t save any money going to Walt`s. I have never experienced such poor service and seen such inept mechanics at any repair shop. If you`re considering this shop for anything other than an oil change, remember that once they are under the hood, you are stuck with the results and are placing your car at risk. Don`t let them ""Jack"" you like they did me.

pjandma / 11/20/2010

TRUSTWORTHY

When I walked into Walt`s Auto Care the new store manager greated me promptly and was guinenly concerned. He was the only person to ask me if I was ok after my accident. Walts fixed my brakes at an affordible cost and I have had no problems since. I will deffinetly be returning and having all of my vehicles serviced at the Holgate location.

JaCk / 2/23/2010

Lost a long-time customer due to negligence that damaged car

I`ve been taking my Honda to Walt`s in SODO for about 5 years as my regular mechanic and have always been happy with their prices and quality of service. All that changed, however, on my last visit. After dropping my car off and getting it back promptly (2 days) with new struts (~$1k) I drove home and parked my vehicle for a couple weeks (I use METRO or walk 95% of the time). When I took my vehicle out on SR-520 to g... view moreo on a roadtrip, the UNLATCHED HOOD flew up and hit my windshield while I was doing about 65mph. Luckily I was able to pull over and wrench it shut. The hood was turned inside out and had impacted and seriously cracked the windshield. The car was still drivable so after returning to Seattle a week later, I brought it back to Walt`s and explained what happened and asked for them to repair the damage since they had NOT CHECKED IF MY HOOD WAS CLOSED PROPERLY when I left the shop. The manager Ray: 1. Kept my car for SIX days with no communication. When I called, he told me to wait another day for the insurance inspector to come. 2. Admitted no fault (though they HAD fixed the sticky spring on my hood latch I later noticed...to escape culpability, I assume). 3. Said that the insurance adjuster had told him the damage caused could not have happened the way I said (why would I make it up and HOW could I fake the damage to my hood, which had obviously blown open) 4. Insinuated I was a liar and told me to take my car and leave. BEWARE BEWARE BEWARE of Walt`s SODO. Unprofessional, poor customer service from the new manager who doesn`t mind stiffing long-time customers who have paid thousands of $$$ to the shop over the years or admit fault to letting a vehicle leave their shop without checking it for safety. MECHANIC FAIL. I sent a letter to the main office outlining this complaint over a month ago. No reply. They lost a customer and I had to shell out several hundred dollars to repair the damage caused by the negligence of their mechanic. CORPORATE FAIL.

VPHe / 10/29/2009