Gerber Collision & Glass / Longbranch, Washington

Rating: ★★★

15 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies

Address: 6240 S Tacoma Way, Longbranch

Postal code: 98409

Phone: (253) 926-2225

Beep! Beep! Gerber is highly WRECK-ommended!

Contact Gerber Collision & Glass for all of your collision auto body repair and windshield auto glass service requirements. We are your full service collision auto body and auto glass repair center.

Categories:

Windshield Repair, Auto Repair & Service, Automobile Body Repairing & Painting, Glass-Auto, Plate, Window, Etc, Automobile Parts & Supplies, Automobile Accessories

Payment:

amex, discover, master card, visa, cash, check

Services/Product offered:

Auto Glass

Neighborhoods:

South Tacoma

Open hours:

Mon - Fri 7:30 am - 5:30 pmSat 8:00 am - 12:00 pmSun Closed

Languages:

English

Reviews:

WORST AUTO SHOP IN TACOMA

Gerber Collision has been the worst, most unprofessional experience with any business I have ever had. The manager, Richard, was overly disrespectful, even standing in my car door preventing me from leaving while he continued to argue. Managers should be held to a higher standard, and he fails miserably. On top of this, I get my car back with a big scratch across the back that was NOT there before it got to the shop,... view more and they wanted to fight with me about it rather than be helpful. I wish I could take it to another shop to fix the scratch, but unfortunately I have to deal with them until the work is complete. If you have the option if where to take your vehicle, DO NOT TAKE IT TO GERBER TACOMA!!! Poor, poor, poor.

MzMedic / 5/26/2011

Thank you for the great service :)

I wanted to let your management team know of the fantastic service I have received from the Gerber Collision in Tacoma, WA. I recently had my Ford F250 broken into by having the door locks forced open. I had planned on leaving the truck for at least 3 days even after waiting a few days for an appointment time. To my surprise, I scheduled an appointment, parts were ordered and the truck was repaired AND the vehicle wa... view mores personally delivered by Jody Durant the shop manager to my house after closing the SAME DAY. I have never received such outstanding customer service from any industry. Thank you very much for all the great attention. I will refer Gerber to all my friends if they are ever in need of a body shop. ?ˆ??ˆ?Jon T.

nckmed / 4/12/2010