Toyota of Kirkland / Kirkland, Washington

Rating: ★★★★

17 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 12612 NE 124th St, Kirkland

Postal code: 98034

Phone: (800) 652-7014

New Car Dealers, Used Car Dealers, Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, New Truck Dealers

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Totem Lake

Mon - Sat 8:30 am - 9:00 pmSun 10:00 am - 7:00 pm

Toyota

(425) 814-9696

Kenny was absolutely excellent with this sale. He stayed focused on me as a customer and my needs until the deal was completed. Also, he assisted me with after-market entertainment options that I was able to get installed the same day. I will tell others who are in the market for a new car about Kirkland Toyota, and about Kenny. Also Kenny helped me with replacement of a roof rail part. Kenny is an excellent salesm... view morean for your company. Working with Tony Pho (GSM), to walking through to find the best vehicle for me and my family?ˆ™s needs, to agreeing on trade-in value, to price of new vehicle; finally finishing in finance with Alina Gevorkian. This is being said by a guy that buys cars on a very regular basis. Thank you to all and keep up the excellent work.

Carlos Saldivar / 3/17/2012

I have been a customer of Toyota of Kirkland for many years

2BoyMom / 10/17/2011

For overall discomfort, they say that people rate going to buy a car second only to going to visit the dentist. Not at all the case with Toyota of Kirkland. From my initial call to Tony Pho (GSM), to walking through the deal with Roger Carr, to finishing in finance with the lovely Alina Gevorkian this was the smoothest car purchase I have ever made. This being said by a guy that sold cars many years ago. Thank yo... view moreu to all and keep up the amazing work!!!

Michael11 / 8/8/2011

Kenny was absolutely on par with this sale. He stayed late, and by that I mean after closing to make this deal happen. We received several following on calls to see how we were doing with the new car. Also, he made sure that after market Bluetooth was installed immediately making us very happy. I will tell others who are in the market for a new car about Kirkland Toyota, and about Kenny. Great representative of you... view morer company.

Johnathan Kinder / 8/3/2011

My husband and I wanted to write a review of the excellent experience we had this past week in buying a RAV4, working with Roger Carr. I cannot say how much we appreciated the fact that he listened so well and made us feel that he cared that we got the best for us as well as doing his best professionally for his company. In fact all the people we encountered were friendly and so helpful that Roger was the star of ... view morea very good experience. He is focused and courteous and we highly recommend him to anyone -- and we really like the car, our seventh Toyota. Many thanks, Roger.

w1ndblo / 7/3/2011

I just want to take the time to tell Roger Carr how wonderful he was to work with. You made buying our new Prius 5 a painless experience. My family and I were so thankful/lucky we got you to help us make our decision to buy the Prius 5 instead of the Ford Fusion Hybrid or Hyundai Sonata Hybrid. You are patient, pleasant and knowledgable. Never change your personality. We will ask for you the next time we buy our next... view more car. Thank you again! Austing Family

JeanneAusting / 6/26/2011

The purpose of my visit for service on December 18th was to approve and provide extended warranty work as needed. Mike was my service consultant; my complaint was noise from the serpentine belt or an accessory associated with the same. Mike had the diagnostic work completed and noted that the water pump was showing signs of failure. The time of day was such that the warranty provider?ˆ™s office was close and approval w... view moreould be the next business day. I returned the next business day to complete the approval and work. Mike was very helpful in completing the process of approval and scheduling the work, he also informed me that my car would be due for 90k timing belt service soon and it would be a good time to complete this work in conjunction with the current work to save me hundreds of dollars, If I waited to complete this at a later date. My car service was completed timely and the original noise complaint was gone! It was very gratifying to have Mike, the consultant with me getting the warranty work and the bulk of my 90k service completed at the best possible price! I have many choices as to where I take my Toyota cars for service and I have chosen Toyota of Kirkland due to the friendly service consultants like Mike and the professional service of my car by the technicians. -Randy Doty

Randy105 / 6/21/2011

I received excellent customer service from Roger Carr at Toyota of Kirkland. I came in, they inspected the car, and gave me my options. He was very professional and friendly and went out of his way to make me feel comfortable and did whatever it took to make the deal for me. Tyler, a new salesperson was also great showing me the different options of cars and took me for a test drive. It was a great experience and I w... view moreant to thank Roger Carr, Tyler, and the rest of the staff of Toyota of Kirkland for their exceptional service.

atque / 6/19/2011

Peter Hubris, Lap Nguyen, and Efrem provided excellent service. I visited the dealership four times before I purchased a vehicle. I was welcomed with the same enthusiasm on the 4th trip where I purchased the vehicles as on my first visit. I am impressed with the knowledge and non-pushy salesmanship. My brother in law purchased a car while I was buying mine and my sister bought one too. All new vehicles and all sold b... view morey Peter Hubris. He is an asset to Toyota of Kirkland. I`ve purchased many cars over my lifetime and he truly made it a pleasure.

MeezyFba / 5/3/2011

First of all, I am truly amazed at how the situation was handled. While it was stressful and I loved the Jeep, I feel much more safe in the Rav 4. I am incredible thankful that the dealership was accommodating and welling to work with me. I believe in a previous email I mentioned that when I was 15 years old and looking for cars, my mom and I test drove a Rav 4. So, this has truly been a blessing in disguise beca... view moreuse nine years later I have my dream car. Tommy has been absolutely phenomenal in assisting us with getting a quality and safe vehicle. Even after the purchase of the Jeep, Tommy came out to get a signature and called to see how I was feeling about the Jeep. Even after the purchase of my Rav 4, Tommy called to make sure everything was running okay. The amount and dedication of this dealership is something to be shared. Everyone at the dealership should be proud of the work they conduct. I did not feel as though I was just ""another person who bought a car,"" but actually an individual. The work ethic and customer service is something that is unheard and I can safely say that I will be a Toyota owner for life. I have also passed the word along to my family and friends. Everyone has been literally ""blown"" away. Thank you for looking at my unique individual situation and continued support. I LOVE the Rav 4...it is perfect and has been the wait. Tommy...thank you for all of your support and help! Thank You, Jamie

gieslerj / 3/15/2011

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