Hyundai Of Kirkland / Kirkland, Washington

Rating: ★★★★

3 years in Business

New Car Dealers, Used Car Dealers

Address: 11706 124th Ave NE, Kirkland

Postal code: 98034

Phone: (425) 821-6611

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Categories:

New Car Dealers, Used Car Dealers

Neighborhoods:

Totem Lake

Open hours:

Mon - Fri 7:00 am - 6:00 pmSat 8:00 am - 4:30 pm

Brands:

Hyundai

Amenities:

Authorized Equus Dealer

Extra phones:

(425) 296-7171

Reviews:

If I could I would give this place 0

If I could I would give this place 0 stars. Worst car experience EVER and I have purchased my fair share of cars. Bought a BRAND new car and 2 days later the transmission went out. It was how we were treated after this that is influencing my rating. I bought a car that is supposed to get near 40 mpg. When the car broke down so soon I was put into a rental car from Enterprise. The car I was put in was roughly 12 mpg a... view morend they didn`t have anything else to offer. They anticipated to have my car over 2 weeks and I`m stuck with this thing. So I complain and am told ""come in whenever and we`ll fill the tank."" I thought ""hey, they are trying to make it right now."" Boy was I wrong. After my first fill up I went back to get more gas since this rental serious gets crap for gas. And I`m told...NOPE. Not gonna happen after they promised me they would fill it up. After I left in a tizzy they called back and said ""we`ll fill up half the tank but no more after that."" Gee thanks... And to get here is completely out of the way. So I end up putting $100 for less than a week of gas (and I really don`t drive that far to work.) It would have been better if they were willing to give me a loaner of their own or something more gas efficient but that was asking too much. I actually got that thrown in my face by one of the workers that they didn`t even have to give me a loaner car. SERIOUSLY? I just purchased a $30,000 car from you less than 2 days ago! Any REPUTABLE dealer will give you a loaner. I traded in my Subaru for this car and Subaru offered me a loaner for something so simple as an oil change. I`m sorry I assumed that one would get a rental car after purchasing a new car that breaks down right away. I didn`t need that thrown in my face. I was told one thing and 30 seconds later it would change and I would be told ""Sorry we aren`t going to do what we just agreed on doing for you."" Anyway, after waiting 3 weeks I have yet to find out who is financing me, when my first payment is due and who to send it to. I`m just told verbally my Hyundai it`s due next week but we can`t tell you where the address to send it to is. So I`m about to pay for a car I have only had in my possession for a total of 5 days and Hyundai couldn`t care less. They stopped trying to make it right as soon as I signed on the dotted line. And to make matters worse I just got the car out of the shop and while arguing with the salesman about there constant false promises ANOTHER piece of the car broke so I`m shipped off AGAIN to the service department no more than 20 minutes after getting my car back. They duck tape the piece back in while I`m waiting for the new part to come in yet again. I always dreamed of having my brand new car breakdown 2 days after having it, then having it ducked taped together. Why else would I have traded my reliable Subaru in?! This place is no good! A bunch of scummy car salesman. I`ll be doing my services somewhere else... if the car can even makes it that long. I`m reading waaaay to much on the Lemon Law. I`m reporting this to the BBB, AG, and Hyundai USA.

EmmieM280 / 5/29/2012

They Found Exactly What I Was looking For.

I live in lakewood Washington and looked all over pierce county for a black on black limited Hyundai Elantra with a tech package, every dealer tried to sell me something else because they didn`t have what I wanted. I called kirkland hyundai and spoke with Dan Bross, he told me he would have the car I was looking for in about a week. Exactly a week later he called to tell me the car was in, I drove 50+ miles that aft... view moreernoon and purchased the car I wanted. Dan explained everything I needed to know about the car loaded my phone numbers and pre loaded the xm radio chanels it was a very smooth transaction we will be back soon to purchase another car..

GREATEST EXPERIENCE I HAVE EVER HAD BUYING A NEW CAR.

DHinojo / 4/23/2012

Excellent Service

The sales rep that I worked with (Dan) was very knowledgeable and friendly. He helped me to find a car with the features that I wanted and to stay within my budget. Great deal!

Daanaa / 4/22/2012

A wonderful experience

We had an amazing experience at Hyundai of Kirkland. There were no games. Our sales rep Dan was sincere and up front with us. We had to wait for the exact car we wanted for a few weeks because they were in such demand and he was apologetic and kept in close communication with us while we waited for our dream car to arrive.
I value authenticity and hard work a great deal and feel that Dan and the guys at Hyund... view moreai of Kirkland were amazing.

lujon / 4/20/2012

Russ at Hyundai of Kirkland

I first walked into the dealership and met Russ in December of last year and gave my time parameter for the car that I wanted. He did not pressure me for a sale and did not continuously call or e-mail for a sale I wasn`t ready for. Five months later I have purchased exactly what I wanted at a price lower than anticipated and with every expectation met and honored. I appreciate the fact that Russ respected my timel... view moreine and did not unduly pressure me into committing to something that I was not ready for. Wonderful experience and I love my new car.

gjf6322 / 4/20/2012

Unforgettable car buying experience!

From the second I entered the Hyundai of Kirkland lot, I was amazed at how laid back my total experience was. After asking to test drive a Tucson, the very knowledgeable & relaxed Dan Bross simply handed me his business card & said I was welcome to call if I had any questions. After inquiring about a trade in offer & financing, I was presented with on offer I could not refuse. The Sales Manager, Greg Hartshorne ... view morewas friendly, honest, & quite a bit more generous with my trade in offer than I had expected. My entire experience was pleasant, quick & with absolutely zero pressure! I will definitely be buying my next car with Hyundai of Kirkland, & be recommending everyone I know to work with Dan Bross

Andrearw / 4/16/2012

What a great car buying experience!

I wasn`t too excited to be buying a new car since my old one was totaled in a crash. Woody at Hyundai of Kirkland was the sweetest salesperson to deal with from the several I met in my tour of dealerships. He was genuinely interested in what was best for me, encouraged me to test drive other cars and refused to bad mouth any other brand. What a classy guy, and zero pressure. He is very knowledgeable about the... view more brand and features of the cars. Everyone else I dealt with at the dealership was also extremely friendly and helpful. Now I`ve got a brand new Santa Fe which I LOVE and I feel I got a great deal. I recommend you check out this brand and dealership. I think the reason sales guys for other brands talk Hyundai down is that they are scared of the quality and value!

lsmoran / 3/13/2012

Best Car Dealership Ever!!

Amazing staff all around! We were looking to buy our son`s first car and had a certain budget. Jeff Timmons worked with us right from the start. He was interested in what us parents wanted and also talked with our son to find out his thoughts. The price was right where we wanted to be and our son has been smiling ever since he drove off the lot in his wonderful new Hyundai! The sales manager, Greg was friendly and fu... view morenny, all while doing his job and Mario in financing was very pleasant, thorough, efficient, and up front. I have purchased several cars in my lifetime but this was far and away the best and most pleasant experience. I have to add that I love that we were not stuck indoors for several hours. They wanted to get us in the car that we wanted to be in and that is a great feeling. If you are looking to buy a car...this is the place you want to go!! I can`t wait to recommend this team to any and everyone I know in the market for a new OR used vehicle!!

gyrlbrett / 2/22/2012

The Best Dealership Ever!!

Hey, there - Hyundai of Kirkland is really the best dealership you could work with. Friendly, no pressure. We test drove the Elantra, the Sante Fe, and the Tucson. They let us drive them all! Ed Woodruff, ""Woody"" is the best salesman - very knowledgeable and very low-key. He answered all our questions. Ask for him when you go to Hyundai of Kirkland!

AnnePenny / 2/21/2012

Great Car buying experience

After considering several vehicles from different car dealers, we selected a Sante Fe from Hyundai of Kirkland. We met Don Rae at the dealership and Don was very informative during 3 different visits and test drives. We just picked up our Sante Fe and were very pleased with Don taking us through the initial phase and Mario Scampoli in discussing and doing all the paperwork. I would highly recommend Don Rae as an e... view morexcellent salesman and Mario Scampoli to do your financing and paperwork.

Gary Chas / 12/23/2011