Harris Ford Lincoln Mercury / Kingston, Washington

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 20006 64th Ave W, Kingston

Postal code: 98036

Phone: (425) 774-4141

The Family On The Freeway In Fife.

We Sell And Service GM Vehicles.

Categories:

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service, New Truck Dealers, Car Rental

Payment:

all major credit cards

Services/Product offered:

Sales

Neighborhoods:

Downtown Lynnwood

Open hours:

Mon - Sat 8:30 am - 9:00 pmSun 9:00 am - 8:00 pm

Brands:

Ford, Lincoln, Mercury

Languages:

English

Reviews:

My fiance and I were in a pickle. We

My fiance and I were in a pickle. We had a vehicle that was less than healthy and safe for a family. We had tried everything but could not get into a newer safer vehicle. Safety was a primary goal for us as we are planning to expand our family. Jack Coyle (Jack the marine as we call him) took absolute care of us. His dedication to finding us the perfect vehicle for our situation showed no end. His phenomenol people s... view morekills and number crunching, as well as his inability to fail us have made us customers for life. His hard work didn`t stop there, he even went as far to expedite the process going through numerous lenders in a very short amount of time to accomodate us as we had a doctor`s appointment to begin the family expansion. He was very friendly to us including my five year old and has since taken care of a friend of mine that I referred in the exact same manner. We are now the proud owner of a 2006 Titan a far cry from our old bet down jeep. Jack Coyle and the members of the Money Mart North team are an outstanding group of individuals and I would not hesitate to send more people their way. Thank you all very much.

JoannS830 / 6/5/2012

very good service! Very happy with new

very good service! Very happy with new truck and have already sent my neighbor to get his new truck from Harris.

LornaS331 / 5/24/2012

Appreciate the freindiness and

Appreciate the freindiness and professionalizm that all of your employees have it`s a nice change to have someone shake your hand and say thanks for your business after just having an oil change, thanks.

LidiaO675 / 5/23/2012

MC (Michael Chism)goes on and above to

MC (Michael Chism)goes on and above to make sure my customers experience is always number 1. I brought my 2008 Ford Escape Limited in for the Harris and Ford Motor company special with a $40 rebate. MC had my Escape washed for me after the brake service was completed. I was totally surprized and happy to get a clean car back, I couldn`t thank MC enough for always taking the extra steps to ensure I have a great custom... view moreer experience at Harris Ford Service Department. MC made sure I got the rebate information so I could send in via the internet to obtain the $40.00 rebate. MC THANKS for always taking care of, this extra things you do keep me coming back to Harris Ford. Thanks

Kaskades4100 / 5/22/2012

Just simply an outstanding group of

Just simply an outstanding group of people with the good sense to build customer loyalty. And, they did. I`ll be back.

Vinotrattoria / 5/21/2012

The entire staff at Harris Ford did a

The entire staff at Harris Ford did a great job of following up to ensure I was completely happy with my car and to ensure I understood how to use the Sync system. Thank you very much for the professionalism and the attention to detail.

Vanillaskies401 / 5/17/2012

David said the quality of handling the

David said the quality of handling the procedures for him was excellent. He lives in Alaska. He had to have his vehicle shipped up there. There is only 1 ferry a week. They did everything in a timely manner. He was able to get his vehicle on the next ferry. He had the financing done in Alaska. They weren`t able to touch the interest rate he could receive in Alaska. He purchased his vehicle over the internet. Also the... view more phone and faxing. He wasn`t there to be introduced to the service department. He`s in Alaska. He hasn`t seen his vehicle yet. He will see his vehicle tonight. His son drove the vehicle up to Alaska from Lynnwood. David told the business his son would be driving the vehicle about 70 miles to bring it to him. They filled his gas tank. David said that was awesome. They went above and beyond what he expected. His son didn`t have to stop and get gas. His son said the vehicle was in immaculate condition. Everyone likes it.

DeliaF720 / 5/15/2012

This dealership practices both the

This dealership practices both the ""backdated contract"" and ""yo-yo"" scams. They will call you back several days after you sign contracts and take delivery to say that you need to come back in to resign the contracts because they ""made a mistake"" on the original one. The new contract is then backdated to the date of the original contract, which is illegal in the state of Washington. RCW 46.70.180(4) states t... view morehat a dealership must contact a customer within four days from the date of the signed contract to let them know if financing was accepted or rejected. They did not contact me for nine days. Upon the advice of my attorney, I have filed a formal complaint with the Washington State Dealer Licensing Board, as well as contacted the State Attorney General`s Office and the Better Business Bureau. BUYER BEWARE!!!!! 05/11/12 UPDATE -- Luk Blackwell of Harris Ford has been in contact with me tonight in an attempt to mitigate my situation. I am impressed that he responded to my complaint so quickly, and hopefully we will be able to come to a resolution of my situation. It is encouraging to know that someone at the dealership closely monitors online consumer complaints and is at least willing to help. Thank you, Luk. Hopefully we can come to an amicable solution quickly.

happye600601942 / 5/12/2012

The sales people were very friendly and

The sales people were very friendly and helpful. the service department is awesome! They took care of me as promised. I will definately tell people about my experience with you guys. Thanks!

JameCake / 5/3/2012

great asset

Like Doctor`s service representative Mike Lyon has been extremely helpful in keeping our fleet in working condition. He goes above and beyond ""the call of duty"" and is a great asset to Harris Ford.

Durrellc262 / 4/23/2012