Michael`s Chevrolet Of Issaquah / Issaquah, Washington

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 1601 18th Ave NW, Issaquah

Postal code: 98027

Phone: (425) 427-0101

Best deals in Washington state. I shopped over 5 dealers for our new Tahoe and they gave us the best deal hands down. I won`t name any dealers but I can say the numbers would always change once we sat with a sales person. Michael`s gave us the price by email and never once tried to change it. Ive sent 4 other family memebrs to them and they all had the same great experience.

TheKing425 / 7/32/2013

This is a great dealership. I have all my cars serviced there. They are always friendly and give great service.

LeeYun / 7/27/2013

Excellent dealership! I bought a Tahoe from them and it was a better deal then Belevue and Renton. Casey and Brandon are great at what they do and really provide great customer service.

mike.williams.96930013 / 7/26/2013

Great dealership. I bought 2 cars from them and they have always beat the other Chevy dealerships in the area. The customer service is second to none.

Bballfan20 / 7/25/2013

Never Never Never take your car here...Major ripoff- made my first mistake of buying a chevy 2006 malibu maxx ss. I`m on my second transmission, third set of brakes, third set of tires, third battery, front rocker arms and berings. These guys installed my second transmission and it has not operated properly since, they say its fine but when I press on the gas it lurches forward, their answer change the tranny fluid... view more. told me I needed a 160$ battery - didn`t need one after I had gone to costco picked up a great battery for 68$ and took my old one to Auto Zone for testing and it tested just fine. Then they tell me I need a new radiator and since I am done with this shop I took it to another radiator shop and they could not find any of the problems Michaels quoted on my repair sheet.

crnkygrl / 6/15/2011

I was surprised to see the negative reviews here. I guess most of us only write reviews when we are upset about something and not when we are very happy.
I have been taking my Silverado here for service for several years and I have always been very happy. They are always ready for me when I show up for my appointments and my truck is always ready when promised. If anything unexpected comes up while my truck is i... view moren their shop, I get a phone call explaining the situation and they let me decided whether I want to do any extra work or not.
Everyone I have dealt with at Chevrolet of Issaquah has always been very friendly and helpful.

ClarkC / 7/13/2010

I drove a 100 miles from home to visit Michael`s Chevrolet that had a Silverado that I was interested in. My initial contact with the salesman was unremarkable but throughout the day turned discouraging. For instance when I inquired how long they had this 2009 truck the salesman said, ""Not long at all."" Later, I saw the dealer invoice showed the truck had shipped in April of 2009 (It was May 2010). I pointed thi... view mores out and the salesman back peddled and asked the manager if it`s possible they`ve had the truck that long. After that he downplayed the age of the truck, claiming it was no big deal and that the truck will sell. At another point in the negotiations the salesman brought up that the backholding on the truck, ""was $482"" when in fact I knew that number to be closer to $1100 but I didn`t bother saying anything. Here`s the worst part. To finish negotiations I made out a check for $30,000, put ""Paid in Full"" in the memo line and wrote, ""$30,000 - Let`s get this `09 monkey off your back!"" on the invoice. The salesman looked over the check, looked over the invoice and chuckled at the joke. And with a big smile shook my hand and my wife`s hand. He then brought over some paperwork to sign. First a privacy policy, then a receipt of privacy policy then the sales contract. He wanted me to sign it, but I looked it over and saw that it didn`t have a total price on it. I asked him to put the total on the sales contract and when he came back with the contract it read $31,447 - a full $1,447 over the agreed upon price! I pointed out the check and the invoice price and he acted as though he hadn`t seen them before. He then proceeded to accuse me of, ""trying to sneak something in."" I reminded him that he looked over both the check and the invoice with the $30,000 price clearly marked on both and that we shook on the deal. He said there was no way he was going to sell the truck for that. He then quickly gathered up the paperwork and walked away. That`s the last we saw of him. After feeling disgusted for a few days, I contacted a local dealership about doing a dealer trade for truck. Even though the price is over $800 more, it was worth it to me to never have to deal with Michael`s Chevrolet again. My local dealer said that they often do trades with Michael`s and didn`t think it would be a problem, however after the managers talked with each other, Michael`s was not willing to trade, if the truck is going to me. What a total dick move. A month later, Michael`s wanted a vehicle that was at my local dealership. My dealership then requested the Silverado I wanted and made the trade. Everything worked out in the end, no thanks to Michael`s Chevrolet. For the use of shady tactics, outright lying, and just being dicks I recommend avoiding this place like the plague.

Anthonyz / 7/9/2010

I usually dread shopping for a new car because of the all too typical high-pressure, say-anything-to-get-you-to-buy tactics employed by many auto dealers. Michael`s is different: the staff is friendly, low-pressure and genuinely interested and motivated to make you the deal that fits your needs. Three weeks ago my wife and I were shopping for a replacement for our high-mileage SUV and one of the Chevrolets was on ... view moreour list, so we visited Michael`s one Friday afternoon on our way home from work. After an extended test drive of the SUV we were interested in we decided that it wasn`t quite for us and thanked our salesman for his time. When we told him what the problem was -- that we just didn`t feel quite comfortable in the car -- he suggested we try out a used Mercedes Benz SUV that they had just taken in on trade. Our immediate response was ""No way! We can`t afford a Mercedes."" Our salesman said that he thought they could make an attractive deal and suggested we take it out on our own for a drive, which we did. OK, so we really liked the car, but again, knew there was no way they could match our price on this vehicle, which we checked the Kelly Blue Book value on while we were out. Again, we came back and thanked him, but said we knew there was no way they could put us in this car. That`s when we got our first real surprise -- he suggested we take it home for the night (we live far enough away that this would be a really good test drive) -- so we took him up on it, mainly on a lark. Saturday morning we brought the Mercedes back and again said thank you,. but it`s a Mercedes and handed him back the key. He countered by saying that they had run some numbers that morning and it would be worth our while to have a look, so we did. That`s when we met Murph, the General Sales Manager, a genuinely personable and likable guy. The numbers still weren`t what we needed, but he was genuinely interested in getting us into this car, which was ideal for us, so we went a couple of rounds of negotiating and finally got down to the point where we made a deal that suited us perfectly. All the while, we felt engaged and involved, but never pressured. Subsequently, we returned to purchase an extended warranty and felt the same sense of genuine interest and friendliness from the new Finance Manager, Michelle. If you have a new car in your future, you owe it to yourself to check out Michael`s.

MikeSeatl / 6/27/2010

In Feb 2010 I purchases a used 2005 corvette. Two months later I had to replace the entire clutch system for nearly $3,000. The next month the air conditioning system went out for a cost of $2,000. The dealership claims they could not know these things were faullty. Who else but a professional dealership could know the true status of a vehcle. Buyer beware rellly applies

Michael Jay / 5/26/2010

Wow, they quoted me $450, for a window, not installed. I was going to do it myself to save some money. Called around at window repairs and got a quote for $200 installed??? What is going on???

suburbanW / 12/25/2009

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