BMW of Bellevue / Issaquah, Washington

Rating: ★★

2 years in Business

New Car Dealers, Used Car Dealers

Address: 13617 NE 20th St, Issaquah

Postal code: 98005

Phone: (425) 243-5201

E-mail: directorylistings@autonation.com

Mechanics you can trust, repairs you can count on! We are AAA approved!

At North Seattle Transmission, we specialize in auto transmissions. We have been fixing transmissions since 1990. We use diagnostic equipment that is state-of-the-art to help repair your vehicles. We subscribe to the most current technical information so we can keep up with today?ˆ™s constantly changing automotive repair industry.When is a company`s slogan more than just a slogan? When you earn the AAA Overall Customer Satisfaction Score of 100% month after month after month. Honesty, Quality and Integrity, That`s what sets us apart from the rest, and that`s why our slogan remains: "Mechanics You Can Trust...Repairs You Can Count On."We offer 5 year 50,000 mile warranties. We service most extended warranties or extended service contracts.Our Services include but are not limited to:Transmission Service & Flush Import & Domestic Repair All Wheel Drive Repair Clutch Repair Transfer Case Differential Repair Front & Rear Ends repair Drive Line Service Axles / CV Boots replacementU-Joint RepairElectronic & Computer Repair 4-wheel Drive RepairClutch RepairU-Joints Transmission Service & Flush Import & Domestic Rear Wheel Drive Front Wheel Drive 4-wheel Drive All Wheel Drive Towing Available Clutch Repair Replacement Transfer Case Differential Repair Front & Rear Ends Drive Line Service Axles / CV Boots U-Joints Electronic & Computer Repair Sensors, Solenoids & Related Switches How can I be sure I can trust this shop?There are a number of ways you can learn if a repair shop is trustworthy or not. One way is to ask for references from people who have been there before. Another is to check with your local consumer protection agency, to see whether they have any records of misconduct by the shop.In the case of a transmission shop, you can also ask for recommendations from your general repair shop. They?ˆ™ll usually know a nearby transmission shop they can recommend.But one of the best ways to make sure you?ˆ™re trusting the right shop with your transmission repairs is to take your car to an AAA-member repair center. Because the AAA logo is the symbol of excellence and professionalism in the automotive repair industry.AAA repair centers are required to maintain an ethical standard unsurpassed in any service industry. These standards require AAA repair centers to provide honest diagnoses and repairs at a fair price. And AAA backs that up by providing an arbitration process, to assure you of the highest level of ethical treatment.Sure, transmission problems can cause a lot of anxiety. But now you can rest easy, because you know you?ˆ™re going to receive fair, competent service when you take your automatic transmission repairs to an AAA-member repair center.Call us today for more information!

Categories:

New Car Dealers, Used Car Dealers

Payment:

master card, visa, amex, discover

Services/Product offered:

BMW 1 Series
BMW 3 Series
BMW 5 Series
BMW 6 Series
BMW 7 Series
BMW M3
BMW M5
BMW M6
BMW X3
BMW X5
BMW X5 M
BMW X6
BMW X6 M
BMW Z4

Neighborhoods:

Crossroads

Open hours:

Mon - Fri 8:30 am - 8:00 pmSat 9:00 am - 8:00 pmSun 11:00 am - 5:00 pm

Brands:

BMW

Languages:

English, Spanish

Reviews:

Very rude sales people, and horrible customer service,

I test drove a 2011 x3 on 12/20/2010 with Michael Torchia, when I first met him he was little rude but warmed up after the test drive. He wasn?ˆ™t really knowledgeable about the car, and he didn?ˆ™t seem to want to sell me the car. On the 12/22/2010, I was test drove a Volvo XC90 with the Barrier salesman named Rovic Clemente, During our test drive I decided to compare the Volvo XC90 to the BMW x3. Rovic was a little ... view morenervous going inside a BMW dealership, but he came along anyway. We walked inside the BMW dealership, no greeted us, so then I walked to the receptionist desk. Even the receptionist demeanor was unfriendly, she asks me ?ˆ?was I was working with Michael,?ˆ? and I replied ?ˆ?yes?ˆ?. The receptionist said that ?ˆ?Michael was not here,?ˆ? and I replied ?ˆ?that?ˆ™s okay,?ˆ? I only wanted to compare the x3 to the Volvo. Since Michael was off the receptionist contacted another salesman named Jonathan Young. He was rude from our first encounter, even the Volvo salesman Rovic thought Mr. Young was rude. After the test drive, the Volvo salesman Rovic said ?ˆ?I should buy the x3?ˆ?, and I replied, ?ˆ?don?ˆ™t you want to purchase a car from you??ˆ? His reply was ?ˆ?he wanted to see his customer happy.?ˆ? Rovic is the nicest salesman I have met in a long time. I do like the x3, but I will never buy a car from either salesman or that dealership.

tjBellevue / 12/23/2010

Horrible customer service and inept repair work

I took my car in for some body work and, while there, to have the 60K mile inspection performed and a detail. I asked them to turnkey the bodywork and do the 60K check and detail while it was there. They gave me a loaner car and assigned me a service advisor who was my contact while the work was being performed.

This is one inept company, focused on profit but clearly not on quality or customer service. I pick... view moreed up my car only to find that all the stuff they could charge me for was done -- the 60K mile inspection and the detail -- but the body damage was never fixed, never even attempted! My car hadn`t even visited the body shop. When I pointed this out to the customer service agent, she refused to return my calls and I had to escalate to the GM of the dealer and the service manager. They eventually got my car to the body shop and extended the loaner car. When I got my car home my radiator started hissing steam. After calling the service advisor again to find out what to do -- drive it, tow it -- I filled up the radiator with coolant and drove it to work the next morning where it again hissed steam and the radiator was bone dry -- not a drop of coolant left. They sent a tow truck, brought it back to the dealer and had it back to me the same day. When I asked the service manage why they missed the leak problem with the coolant tank/hose, he claimed it was pure coincidence that somewhere after the did their work and when they returned it to me (?) the tank cracked. I have a tough time believing that. This was a comedy of incompetence on so many levels. Bellevue BMW`s poor workmanship, their inept customer service agent, and their exorbitant prices all coupled to leave a horrible taste in my mouth. And in talking to friends I`ve found other customers of theirs so dissatisfied that they end up going to BMW Fife to buy cars. I`m just surprised to find that there aren`t more critical accounts of the deplorable service Bellevue BMW gives it`s customers.

Frankhol / 7/21/2008

They have a the Best BMW selection and Prices

I love BMW of Bellevue. There is no BMW better than BMW of Bellevue. You can drive and go whereever you like. If you want selection, Quality and service. They have the best selection.

bobhag / 2/5/2008