Lexus of Tacoma At Fife / Fife, Washington

Rating: ★★★

16 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1708 40th Avenue Ct E, Fife

Postal code: 98424

Phone: (253) 922-7100

Call Now For Online Discounted Rate!

Harbour Taxi & Courier Inc offers 24 hour prompt reliable service to the Grays Harbor, WA Community and the surrounding area. Find yourself locked out of your vehicle? Harbour Taxi provides emergency jump starts, as well as lock out services. Conveniently located in the heart of downtown Aberdeen, WA Harbour Taxi is readily available for pickups and deliveries. Whatever your transportation needs are, give Harbour Taxi a call and leave the driving to us!

Categories:

New Car Dealers, Auto Repair & Service, Used Car Dealers

Payment:

discover, visa, master card

Open hours:

Mon - Fri 8:30 am - 8:00 pmSat 8:30 am - 7:00 pmSun 11:00 am - 6:00 pm

Brands:

Lexus

Reviews:

Absolute worst customer servic...

Absolute worst customer service possible. The salesman I dealt with fed me lines of b.s. to make sure the car got off the lot, afterwards I`ve been treated like a stranger because I relocated out of WA state (US Military) they want nothing to do with me. No return phone calls or emails and every time you call they they don`t know who you are. Maybe it`s because I bought the car than moved, but than that shows their ... view moregratitude towards service members who have to move without choice. MILITARY MEMBERS STAY FAR AWAY FROM THIS PLACE! I purchased the used car under warranty for mechanical and electrical problems, but as soon as my passenger light blew out they refused to cover the cost stating that the vehicle never had HID`s installed (so much for the vehicle inspection for certification being done correctly). I`ve never had any aftermarket parts placed on the vehicle and the only modifications I`ve done are have the car tinted. I highly suggest you avoid this car dealership like the plague. They are all leeches, from the sales department to the service department. They are a stain on the Lexus name.

macusaf / 3/10/2012

Two words: Bill White

Bill White is an exceptional sales representative. He takes the approach that he wants to find a way to put the customer in the car and not just sell the car to the customer.

MeezyFba / 5/11/2011

Incredible service department

The service department at this particular dealership was incredible. This is our second Lexus, and with this kind of service, we can assure you that we will recommend the purchase of Lexus at Lexus of Fife.

JChester / 4/25/2011

Andy Rocks!

Andy, my service consulter, is the best I have worked with. He deserves the service manager award of the month or something. Truly an outstanding and professional employee, and a huge asset to Lexus of Tacoma. Ask for Andy!

KrayKray / 4/5/2011

They`ve earned my business for life

I`m not a fan of car dealerships. I`d buy private party every time if I could. Until I came across Joe Yi at Lexus of Tacoma. He`s earned my business for life. I was looking for the impossible, a cheap ($10k range) used RX SUV. I knew it didn`t exist, but I was fishing for a deal. Joe spent nearly 5 weeks looing for the right car for me, calling me nearly every other day to check in and give me updates. The guy sells... view more $40k-$70k cars for a living, and he beat himself up to find me a $10k car. He ultimately got me a BMW X5 for that price. Went WAY beyond what was expected. My 2-year old loved going there to see the fish tank, color in the kids play area, and get the free juice and cookie. The whole dealership is professional and a great experience. Joe Yi is hands down the best, most considerate car salesman I`ve ever met. One 5min negative experience with a manager wasn`t enough to sour me on the overall great experience of this dealer.

ShenPei / 2/17/2011

Worth the money

The price seems to be high-cost for service but the assurance of proper maintenance and checks is worth it. I plan to keep this ES operating through 100k miles and I trust Lexus of Tacoma to help me with that. Andy Lee is the best service representative. He is very personable, helpful and courteous and extremely professional. He is the face of Lexus of Tacoma for me.

JessicaK0 / 1/14/2011

Place to avoid

My fife and I wanted to get luxury SUV, I did my research and we decided to get Rx330, so I new all about it technical data and price ranges. I found few cars we really liked and we went on our Saturday hunt, we drew couple of them around; now we had a clue how it handles. One of the cars on our list was at Lexus of Tacoma at Fife, we came there made a loop on parking lot we didn?ˆ™t want to spend to my time driving a... view moreround , went inside to play the usual dealers ?ˆ?offer counter offer?ˆ? game. We got to a good start with floor sale person price was reasonable, but we still wanted to check few cars before making final decision, and that what I told him; he ask me if I can wait a second and talk to manager, to see if he has any ?ˆ?specials?ˆ? . So THE MANAGER came over and ask if there anything he can do to have me buy this car right now, I told him the same thing I told to salesman that I want to check few more cars and that I don?ˆ™t like to rush when its come to a big purchase. He completely ignored what I just sad, he started leaning forward over the table and camp saying: ?ˆ?What can I do to make you buy this car now?ˆ?. I decided to give him a chance and told to give me a batter deal. I was told that price they gave me was as low as they can go and he went on to his ?ˆ?What can I do to make you buy this car now?ˆ? and he kept leaning farther over the table into my face so I had to seat back. And this point it became obvious that deal is not going to happed and I being pressured into doing something I did not wanted to do and that what I told him: ?ˆ? You are being to pushy?ˆ?. THE MANAGER started to raise his voice and getting out chair and telling me:?ˆ? I am not pushy, what can I do to make you buy this car now?ˆ?. I just repeated myself: ?ˆ? You are being to pushy, I want to check few more cars and if you have batter deal I will come back I buy this car from you ?ˆ?. All the sadden he exploded, he jumped out of his chair threw his hands in a air and started yelling: ?ˆ? You are not getting this , you have to leave, even if you come back tomorrow I am not going to sell it to you?ˆ?. Its up to you to draw conclusions, for myself, I believe that as a consumer I can change this world one purchase at the time.

ViktorM / 9/11/2009