Brooks Biddle Automotive / Bothell, Washington

Rating: ★★★★★

Auto Repair & Service

Address: 17909 Bothell Way NE, Bothell

Postal code: 98011

Phone: (425) 486-1212

After visting many dealerships and doing a lot of homework. I got really frustrated with the games and the tricks.Brooks Biddle by far was the BEST to work with. David was friendly and knowledgable about the car I was interested in; he listened to my concerns and needs. I love my 2009 Sx4 ...smooth ride,very clean car and excellent customer service from the dealership. Im very glad there is a new Suzuki dealer now in... view more the area!

ZackTheFunGuy / 2/2/2012

Fish was spot on and extremely nice. Not your typical pushy car salesman. I have been to this dealership and many others and had experiences that weren`t easy as the salesman was trying to sell me something I didn`t want. He made things easy with our trade and in and was able to get us a solid deal for both ends without making us feel like we were getting the run around.

ashley222062 / 11/13/2011

The salesperson, Mike Enright was very easy to deal with and very helpful. We felt he gave us a fair deal. He even called the next day to see if we were happy with our purchase. Would Recommend.

Riggie / 11/11/2011

Jocelyn went above and beyond the call of duty. I live in Alaska and she was more than willing to work with me over the phone not only about buying a Elantra but also about trading in my old car. She was friendly, attentive, and did a GREAT job. I`ve always loved Biddle Autos, but this experience made me love them even more. :-) This is the second car I have bought and I will do more biz in the future with them!

johnnythebear / 10/30/2011

It was time for me to trade in my wonderful old SUV for a smaller car with more zip as I was not hauling around children anymore. I did a lot of homework and read lots of reviews on vehicles so I knew about the local market and prices as I scanned craigslist. I did my own research about blue book values on both the cars I was wanting to purchase and the trade-in value of my own vehicle. I called Biddle and NORM ans... view morewered the phone. He was VERY PLEASANT, knew which car I was referring to from craigslist, and called me later that afternoon with info/estimates about my trade-in. My husband and I took a test-drive with the car on the next Saturday morning and Norm was exactly the kind of salesman we like to deal with: informative, but not intrusive, and very fair. We did the normal haggling back and forth for a short time, and I believe we both came out with fair prices (for the car purchased and the trade-in) in the end. We found Norm to be professional and knowledgeable and I was impressed when he called a week later to follow-up to see how we were enjoying the car. (We love it!)

RJayGoody / 9/27/2011

BEST PLACE TO BUY A VEHICLE!!! There aren`t many dealerships around like this one! You`re not just another number on their sales board, you are a friend. Everyone is so kind and they really take the time to get to know you. We went to look at a few vehicles and had our 4 young children with us. The sales staff was so accomodating and went out of their way to keep my kids happy while my husband and I talked with our ... view moresalesman. They even feed them lunch! :) And all moms out there know how helpful that would be! The whole process was so easy. We bought a Honda Odyssey and absolutely love it! It was a fantastic experience. I recommend Brooks Biddle to everyone!!!

Michelle--H. / 8/28/2011

Great Sales Department! We just moved to the area and purchased a Rav4 from the sales department. Allan was friendly and didn`t pressure us at all. He gave us a ton of information about caring for your car to make it last longer and save money. See him! Another sales rep, Mike, sat nearby and was nice too.

Thehandyman / 6/22/2011

I went to Brooks Biddle Autos and bought a Toyota Tundra. I worked with Allan and he was a very nice sales person. He was not too pushing and knew a lot of info on the vehicle that I didnt already know. We went out on the test drive and I felt a little pull to the side. After we came back the service guys took care of it and I purchased the vehicle. Good experience and I would recommend.

Trayyork / 5/27/2011

I live in California part time and found this vehicle online. I contacted their internet dept and spoke with tanner. He was very professional. He looked over the vehicle for me and sent me extra photos that I wanted to see before I made the trip there. I was picked up at the air port and brought to the dealer. The process took 45 mins. It was a great car for the price.

Jasonmac / 5/21/2011

Brooks Biddle has a great service department. Chris and dave are always very helpful when I come in. I have got nothing but great service from them.

JackP10 / 5/18/2011

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