Rating: ★★★
Auto Repair & Service, Automobile Body Repairing & Painting, Truck Body Repair & Painting
Address: 11529 29th Dr SE, Bothell
Postal code: 98208
Phone: (425) 585-0656
Premium Service & Modern Solutions.
Rolf?ˆ™s Import Auto Service has been providing premium services and modern repair solutions for customers` foreign import vehicles since 1970. With a shop in both Lakewood and Fife, WA, we serve the Tacoma metro area and surrounding communities. Our principle of honest, cost-efficient work allows us to give you dependable, long-lasting, and safe means of transportation. From major repairs to preventive maintenance, our professional ASE certified technicians can effectively work on premier imports of all makes and models.Here are just some of the reasons you should come to Rolf?ˆ™s:?ˆ? Computerized diagnostics?ˆ? Preventive maintenance?ˆ? Performance upgrades?ˆ? Early bird / night owl drop-off?ˆ? 24-hour roadside assistance?ˆ? Diesel repair and service?ˆ? Courtesy shuttle service?ˆ? Rewards card program?ˆ? Fleet servicesWe strive for excellence in providing our customers with great automotive repair and services. This means that we equip our facilities with cutting-edge technologies, continuously train our technicians with the latest repair and service techniques, and offer unparalleled customer service to every person who walks through our doors. From a simple oil change to thorough diagnostics to complex repairs, we can help.When you think of auto repair, we want you to think of Rolf?ˆ™s Import Auto Service!Do your car a favor and call today to schedule an appointment.
Reviews:
DONT RISK YOUR VEHICLE ON THIS SHOP
First of all, don`t get fool on their sign ""we pay deductible"". The shop pay deductible ONLY if their is a lot of work to be done on you vehicle. They will overcharge your insurance just to make up for the deductible. If you have a small work to be done, you will have to pay deductible because the owner will try to reduced it but not as they are advertised for ""We pay deductible"".
I would highly recommend to g... view moreo to reliable shop that the insurance recommend instead of going to this small shop. The owner is not reliable. He promised you a date that your car will be done, then he calls you couple days later that your car is not done because the parts didn`t arrive, then few days you get a call promising you AGAIN a date to finish and tell you that their own equipment to finish the job was broken so they have to wait for someone to repair their equipment. He will make excuses to hold your vehicle longer, so they can make more money out of you. If i only know that this will happen, I should have went to preferred shop by the insurance and pay my deductible.
The reason why I`m writing this review is based on my own experience with this shop and owner with my vehicle.
My vehicle has some minor work needs to be done. According to the estimator from the insurance, the work total including the painting and finishing is total 11 hours. According to this shop, it will take 4 days to finish. Got a call from the owner of the shop after 4 days that it wont be done for another 5 days. Total days 9 days that my vehicle is sitting on their shop. Drove by their shop my vehicle was sitting on the same spot for few days. it was never moved or work on.
I`ve called around few shop around the area they said it should only take 3-4 day to finish the work done. So now my car was out of commission for 9 days instead of 4 days. I would rather pay the deductible than going to this shop.
If you have insurance, i would highly recommend to go to their preferred shop and pay your deductible.
DON`T RISK YOUR VEHICLE BY GOING TO THIS SHOP.
I WILL NEVER RECOMMEND THIS SHOP TO ANYBODY.
Don`t trust the other reviews. they were made by the owner of the shop.
ollykins / 11/23/2011
Complete satisfaction
A NW Auto Rebuild is fast, very professional and along with that they provide with best customer Service at affordable price.
Galfon / 7/19/2011
Very Profressional
Took my 06` BMW 325i in there with small front end damage. They did a very professional impeccable job. Was very impressed, was a bit skeptical at first but was proven wrong. Saved at least 60% from a regular shop charge. Highly recommended~
eunsei / 12/4/2009
They went above and beyond and exceded our expectations
For being a small shop they did a fantastic job at afforbable price, I will definately bring bring my car back in the future.
unonum1 / 9/8/2009
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