Kitsap Muffler & Brakes / Bainbridge Is, Washington

Rating: ★★★★

22 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 601 N Callow Ave, Bainbridge-Is

Postal code: 98312

Phone: (360) 377-7961

Brake Repair, Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service

amex, discover, master card, visa

Mon - Fri 8:00 am - 5:30 pmSat 8:00 am - 3:00 pmSun Closed

They have lost 30 year customer!!!! Started at the Gorst store. I paid over $300 for a simple 2in. system on a stupid geo metro. One pipe, a cat, a muffler and that is it. Crap, it was only 4 or 5 bends! First trip, the guy welded a bracket to the side of the muffler skin. It tore out. 2nd trip, he used more rod to do the same thing. It tore out (surprise) 3rd trip, a new muffler and preload it over and weld it. Now... view more it tore out the metal of the car instead of the muffler. Give up on Gorst and go to Brem on Callow. They order the muffler, weld on a bracket, redo the bends so it doesn`t hit anything and guess what, they use only 1 1/5" pipe, so I am back where I started and now I don`t even have the system I paid for!!!! Would you just weld a bracket just anywhere on a Classic car, or a Ferrari, or a Porsche, etc.? Even a piece of crap Geo should be treated the same way.

Kneescraper / 10/26/2011

The service here is great! Everyone is nice and they all do a good job. I bring all of my cars here and I have sent my friends as well. Thank you

Tim0thy / 9/20/2011

The staff wanted to help me and ensure my complete satisfaction. You have a customer for life!

fernanda_aa28 / 9/17/2011

I am greatly impressed with the quality of work performed on my antique vehicle. The shop, particularly David, went above and beyond to ensure all details were completed. Thanks Guys!

TinaC. / 9/15/2011

Stopped in on a spur of the moment thing hoping to just get an estimate. The staff took care of me + got me fixed and in an out in no time. Jeff was great. Thanks

thomasmount64 / 8/27/2011

I will recommend this business to everyone. Great service, friendly and courteous. Thank you.

CountryGenres / 8/26/2011

friendly & knowledgeable staff. prompt service and reasonable prices. will definitely recommend to family/friends and be repeat customers.

Bennyservice / 8/16/2011

friendly & knowledgeable staff. prompt service and reasonable prices. will definitely recommend to family/friends and be repeat customers!

bennyservice / 8/15/2011

This is my 4th time being here with 4 different cars, Great work!

Mariokongo / 8/10/2011

Honest talk, reasonable prices, nice guys, not condescending to the ladies that don`t know anything about cars !!!!

seahawk333 / 8/6/2011

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