G & L Automotive Repair / Auburn, Washington

Rating: ☆

Auto Repair & Service, Auto Oil & Lube, Truck Service & Repair

Address: 1505 W Valley Hwy S, Auburn

Postal code: 98001

Phone: (253) 735-2080

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Finally!!! A repair shop that knows

Finally!!! A repair shop that knows how to fix vehicles. I had my car at the dealer $$$$ without fixing the problem. GnL had it diagnosed and fixed and on the road running Great! Will be a great customer at a great shop. Loved my experience

MattS26 / 6/7/2012

This place has been ran this way for

This place has been ran this way for many years, they will quote low and then when you go pick it up, bang inflated to around a 1/3 of the cost more and when questioned about the cost they replied, well we used quality parts and if you want us to put cheaper parts in then.... really stopped using this rip off practice years ago.

MisterD291 / 5/18/2012

Great place for peace of mind over your car`s repairs

My husband and I have had our cars in for both small (e.g., front floor heater vent wasn`t putting out heat) and large (e.g., major transmission work) repair jobs at G&L. The service has always been efficient and friendly. The work has always been accomplished in a timely manner and they are always on top of things if I simply drop by for a quick fix on something small (e.g., small inside door panel needed gluing in ... view moreplace). I have had instances where the final price was over the amount I was told over the phone, however, they have always substantiated the difference. I have also had occasions when they did work for me and didn`t charge a penny. Great bunch of guys to work with.

kathy1115 / 4/10/2012

Scoundrals

Not only did they quote me a low price and then jack the price when I came to pick-up my vehicle, but they did the same to my 77 year old mother who lives on a small amount each month. They quoted me $600 and when I went to get the car it was over $900. My husband was furious. Then my mother took her car in and they charged her $6000 to do some minor repairs! My husband said my mom could have bought a whole new r... view moreebuilt engine for that price, along with a new transmittion. Her car is now leaking tranny fluid and doesn`t have any money to repair it.

Lookwhatthecatdrugin / 12/11/2011

Didnt take me for a ride

I am an elderly person and was having trouble with my car it wanted to die on me at a stop I just happen by this place and was treated with the upmost respect. Not only did they fix my problem and they able to do it while I waited for it. Then I expected the bill to be real high but It seems one of my vacume hoses needed to be replaced. I was out of there for less then a hundred bucks WOW . I will make this my shop ... view moreforever thanks G and L from all us senior citizens.....

kevinmontgomery / 11/23/2011

Keeping cars running safely

I have been a customer of G & L Auto Repair for a couple years. Prior to finding G & L, I went to dealerships and paid exorbitant amounts of money and was ""jerked"" around in the process. Recently, G & L gave me a phone quote based on ""my best guess"" at what I thought the problem was with my daughter`s used car. After the diagnostic evaluation, I received a straightforward description of the problem, which was mor... view moree extensive than I could have anticipated. They could have easily fixed what I ""thought"" the problem was, which often happens at dealerships. Instead, they saved me money by getting at the root of the problem while eliminating return trips to the shop, which would have been very expensive. I thank them for keeping my family in cars that run safely and well.

cakemonster / 8/14/2009

Ignore Their Quote but Watch Your Wallet

I could not agree more with the previous reviewer: I have had the exact same experience there. They definitely will give you a cheap quote over the phone but then when the bill comes, get ready for a surprise - it will be nowhere near what they suckered you in with. They are indeed very friendly and maybe that`s how they manage to overcharge people without getting their customers mad enough to find another shop. They... view more will not even discuss the overcharge - they just offer some vague excuse about how it took ""longer than they expected."" I would not recommend this shop to anyone: they are deceiving and the world has enough dishonest repair shops - I will never go back there.

hondadrvr / 5/8/2008

Auto repair

Cheap labor rates but they make up for it with the time they charge. Estimates arent worth the paper they are written on and when you confront them they tell you to leave. Go pay the more expensive shop and it will cost you less on the final bill.
I feel Dirty.

realmechanic / 1/2/2008