Raymond Chevrolet / Silver Lake, Wisconsin

Rating: ★

11 years in Business

New Car Dealers

Address: 2044 E Grand Ave, Silver-Lake

Postal code: 60046

Phone: (847) 245-8909

One family serving an industry since 1962

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Categories:

New Car Dealers

Payment:

discover, visa, master card

Open hours:

No info

Brands:

Chevrolet

Reviews:

I purchased my 2007 avalanche ...

I purchased my 2007 avalanche from raymond in 2008.the sales dept was very good.However my problems began the following day when the service dept told me the couldnt repair scratches as promised by sales.I should have returned the truck then.In the next 2 1/2 years remaining on the warranty I was back repeatedly for recurring repairs.In 8 visits they replaced and reglued each of my door moldings 3 of 4 were done more... view more than once.Before the warranty expired I expressed my concerns to Fred who was in charge of service for ray and raymond. he assured me he would personally make sure the repairs were done right this time. 6 months after warranty expired same problem started agian. SUPRISE!!! Guess what Fred no longer works here. The service writer never called back as promised. At my next oil change it was worse. Agian no return call. So I called several times before being told "You have no waranty it expired." I asked why they wouldnt stand behind their work.I was told "what,do you expect the warranty to go on forever?" No I did not I just expected it to be done right. NOW THEY EXPECT ME TO PAY THEM FOR THE REPAIRS THEYVE ALREADY DONE MULTIPLE TIMES. As I write this 3 of my moldings are coming off of my truck.Now I will have to pay to have a PROFESSIONAL repair them. Thanks RAYMOND CHEVROLET I WILL NOT BUY ANOTHER VEHICLE FROM YOU. in fact as you are my local dealer I will probably NEVER BUY ANOTHER CHEVY. This wasnt the only issue, just the most annoying

mrheat / 2/22/2012