Russ Darrow Honda / Saukville, Wisconsin

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 9301 W Brown Deer Rd, Saukville

Postal code: 53224

Phone: (888) 860-8266

The services given to me here was excellent. Overall, I feel that this has been a positive experience and will plan on doing business here again in the near future. Everyone was very nice and accomidating I normally do not write reviews but felt this needed to be done. Thank you.

Amanda M. / 11/13/2013

It was a great experience and I Thank you all for i will come back for any further purchases and will refer many friends and family

JRE-tek / 11/9/2013

very accomodating. He was able to provide a deal that fit my price range even when the initial pricing was much higher than expected. Thank you russ darrow

JREEspo / 11/6/2013

I left knowing my car was fixed and that everything was going to be o.k thank you

karakas.kendal / 11/6/2013

Whenever I come to the dealership, for sales or service, I am always greeted immediately. I feel like I am part of the family and everyone knows me. The service bay is extremely clean. You pull in and it`s almost like valet treatment. The greet you immediately, it`s all indoors, and they know why you are and why you are there. The sales is the same way. I barely walked through the door and they know who I was and why... view more I was there. thank you

debra.green.90281 / 11/6/2013

Purchased a Honda Pilot in December. Promises were made that they would fix up the seats, never was done. Window was scratched and continues to scratch every time I open and close the window. They said they fixed it, there were additional scratches and the scratching continues. Since their total incompetent effort to make good on the contract, the vehicle has begun to fall apart. Auto locks don`t work, back of pa... view moressenger seat fell off, etc. They will ignore you when you call, will make little or no effort to correct the problem when pressed, and will outright lie to your face. I strongly suggest you reconsider if you are thinking about buying a vehicle from Russ Darrow.

dang32979610 / 6/25/2012

overall a smooth process

jikjikk772 / 1/18/2012

Mr. Darrow you really have a fantastic team

jikjikk772 / 1/18/2012

Everyone at the dealership was amazing at getting me the car I wanted! Especially Dale Hansen, who insured me that it was not only his pleasure, but his duty to help me with any of my automobile needs. Craig Sorbo also played a huge part in making sure that I could get the car I wanted, with very limited hassle. I cannot express how happy I am to have met Dale, and am very proud to call him my car salesman. He has a ... view moreGREAT personality, sense of humor, and really has a passion for his work. I would never purchase a car from anyone else! The boys at Russ Darrow Honda are awesome!!

jikjikk772 / 1/18/2012

Yes, I live within 5 miles of this place and I drive out of my way to get my car serviced somewhere else. My experiences have been so bad that I`ve decided to avoid all Russ Darrow dealerships. Basically, this place treats you like you`re an idiot. I bought a Certified Honda from another dealership, and I needed a window switch replaced. I explained my car is Certified and it should be covered. The service ind... view moreividual tried his hardest to persuade me out of getting it fixed. He kept saying it probably wasn`t covered - mind you, this guy has been working there a long time so he knows what`s covered. I had to personally called the Honda warranty center (very nice people by the way) and was told that it was covered. I told the service idiot at Russ Darrow Honda that it was covered and to fix it. His reluctant sigh said he will do what he can. I am sorry for ever spending money there, and I am sorry for any person that doesn`t read these reviews and decides NOT to go there - at all. I would rate a ""0"" score if I could...

senpai / 12/12/2010

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