Pinkerton Chevrolet, Inc. / Salem, Virginia

Rating: ★★★

21 years in Business

New Car Dealers, Used Car Dealers

Address: 925 N Electric Rd, Salem

Postal code: 24153

Phone: (540) 562-1337

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

New Car Dealers, Used Car Dealers

Payment:

master card, discover, visa

Open hours:

Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 6:00 pm

Brands:

Chevrolet

Amenities:

Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer

Extra phones:

(540) 632-2907

Reviews:

As a single woman, I was nervo...

I`m a happy customer. But in the beginning, as a single woman, I was nervous when starting the process of buying my first car on my own. I honestly had fears that I was going to be taken advantage of and not treated fairly. I asked my brother-in-law for recommendations, and I was surprised when he recommended Pinkerton Chevrolet (we`re about an hour away from there, and there are closer dealerships nearby). I took hi... view mores word for it though, and am I`m so glad I did. They were honest, helpful, and yes, fun! No pressure to exceed my budget, and they helped me find just what I was looking forward. I have returned there for service work because I trust them so much. It`s worth it, and I get to sit in a nice and clean area while waiting. Really--I expected a car dealership to be a little rough around the edges, but this waiting room is nicer than my doctor`s office! Wi-fi, drinks, magazines, TV....I highly recommend these folks for all of your automobile needs.

Somegal78 / 11/12/2012

A Very Poor Experience

I bought my Nissan Sentra from Pinkerton Chevrolet with the extended warranty. Prior to my wife driving to Connecticut today, I had our daughter bring it to Pinkerton Chevrolet in Salem for an oil change and inspection. My wife made an appointment for 9 AM. When she made the appointment, Randy assured her it would only take an hour. When our daughter brought the car in, it took two hours, she watched several cars com... view moree in get work done, and go out while she sat there. When she got home there was oil dripping throughout the engine compartment. So much was spilled it splattered on the outside, of the passenger`s side fender.
Mike Adams told her a complete inspection was done. He was so focused on pushing new tires on her, (even after she told him it was not her car); he did not notice, The brake lights were not working.
Too bad, Roanoke City Police noticed when they pulled her over.
I would grade today`s experience with Pinkerton Chevrolet a D-. It would have been an F but they did manage to get some oil in the engine. I called and left a message for Mr. Adams, explained how my wife?ˆ™s trip had to be canceled. I will have to wait two days till Monday morning to see how they intend to make this right.
Adam McMahon Roanoke VA

Adammcm / 10/10/2010