Bruce`s Super Body Shops / Mechanicsville, Virginia

Rating: ★★

19 years in Business

Automobile Body Repairing & Painting, Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers

Address: 2551 Homeview Dr, Mechanicsville

Postal code: 23294

Phone: (804) 527-2886

We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door?® Pricing. The No Hassle Buying Experience.

On The Rim & Out The Door?® is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $68 extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Valve Stems, Tire disposal, Transfer of the tire pressure monitoring system (a safety feature on newer vehicles), Alignment Check, Free Lifetime Rotations and our 30 day price and ride guarantee. Each day we shop our competitor?ˆ™s stores and, if necessary, we?ˆ™ll adjust our prices to insure they are the lowest TOTAL prices in the area. Product for product, quality for quality, service for service. If you find a better price on tires or automotive service, we guarantee to beat the competitor`s price before you buy. If, within 30 days of your purchase, you find the exact same tire or automotive service`s TOTAL price advertised for less than ours, we?ˆ™ll refund the difference.

Categories:

Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers, Automobile Body Repairing & Painting

Services/Product offered:

Auto Glass

Open hours:

Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Brands:

Dunlop

Extra phones:

(804) 527-0395

Reviews:

Editorial review from Citysearch

DON""T GO TO BRUCE""S My car went to Bruce`s after an accident. After they had the car for two weeks they called to say it was ready. I went to pick up my car and a corner of the piece under the trunk was missing. There wa a huge triangle shaped hole and you could see straight into the trunk! The rear bumper was sagging on the left and the right side near the muffler. One of the front headlights was behind th... view moree frame and the other in front of it. Also, the spacing from the left to the right side of the trunk was not symetrical. The only thing ""Rick"" said was, I don`t know how we missed that hole in the trunk. Days later the only thing they fixed was the trunk that had part of it broken off before it was installed. Nothing else was fixed. After going to retrieve my car agian, nothing fixed. He actually told me that he wasn`t fixing it, he`d already been paid! I took my car and called the insurance company. The next morning the insurance company told me Rick was happy to take my car back and fix it. Two more trips and still not compeltely satisfied. I also believe they scratched my car in numerous places because it was not there three times before when I went to pick up my car. Rick was extremely rude and they don`t care about the work they do. The biggest mistake I made was taking my car there!!!!!!!!! BEWARE!!! Koontz is where I should have taken my car!

Nanel / 6/14/2012

Another very satisfied customer

In ten years, I have been a customer of Bruce`s Super Body Shop on Homeview five times. Being involved in an automobile accident is very stressful, but the outcome of my repair is something that I do not worry about with Bruce`s. The customer service is outstanding and my vehicle is restored to pre accident condition.I highly recommend the courteous and skilled staff of Bruce`s Super Body Shop. I am thankful for th... view moree great care that is provided by Kyle, Donna and the Bruce`s team!

this satisfied customer / 2/30/2012

POOR QUALITY

Brought my car into Bruces Autobody and did find the help pretty uninterested in actually doing their job. That would be fine if the finished product was any good. I went to pick up my car and the finish was sub par. They tried to argue it was fine and `just take it`. No way, fix it right or don`t get paid. They definitely don`t like customers to stand up to them. I am still waiting on the fix and if it`s still... view more bad, they will arbitrate with the insurance. I highly do NOT reccomend them at all!

Etonic / 2/11/2012

Excellent Experiences at Bruce`s

Just recently I took my Lexus to Bruce`s on Homeview and had a minor bumper repair job. Kyle, the general manager, handled the estimate and scheduled the work. The car went in late Tuesday and was promised to me on Friday afternoon. The work was completely satisfactory and done on time. I have dealt with Kyle and Bruce`s for close to 10 years and I have never had a problem. Over the years I have sent 6 to 7 peop... view morele to Bruce`s--family members included. Several other employees have always been helpful and professional--that being Donna and Kelly the receptionists. I highly recommend Bruce`s on Homeview.

JMWJR / 6/14/2010

Continued Excellent Service

I just had my windshield replaced at Bruce`s. As usual, they met my schedule needs and performed the work to a high standard of quality. They ordered the glass, set an appointment time and were ready to go when I arrived. In little more than an hour I was able to drive away with a new windshield. The rear view mirror has electronics in it, and it is nice and tight on the new windshield without the wobble you some... view moretimes get. This is about the fourth windshield they have done for me, and I will go back if I am unfortunate enough to experience another crack.

Bruce`s also does my body work. I have had paint and body work done on a Lincoln LS, Honda S2000, Toyota 4runner and Chevy Colorado pickup. All work has been very complete and professionally done. They stand behind the lifetime warranty, too. Some time after the bumper was replaced on the 4runner, I noticed an area where the paint was a bit thin. It was only noticeable in bright light. Kyle looked at it and insisted on taking it back in for repainting. Looks great! Kyle even did some free buffing on the Honda for me. I would not hesitate to recommend Bruce`s to anyone.

Local Guy / 3/6/2010

Clean, Fast, Protected my Rights

Bruce`s is an example of what every business should be.
Besides being impeccably clean. The repair area is in viewable from the waiting room. It`s white tile floors are gleaming..even as the repairmen are working.
Because I use my car for work...being without just isn`t a choice for me. Bruce`s returned my car in less than a week.
But what was even more incrediable was they made sure that Honda parts wen... view moret back on my Honda. When the insurance company insisted on non Honda parts....Bruce`s went to bat to me. Long story short. I got the Honda parts I should have had all along. Bruce`s didn`t take the easy way out...they looked out for my best interest.

richmond home town / 2/22/2010

Excellent, effecient, courteous

On a recent trip out of town trip, I found myself with a cracked windshield. I had a small crack that I just kept ""putting up with"". With the temperature changes the crack progressed to clear across my windshield. Not the time I wanted to deal with this problem while traveling, but it had become a danger. Taking a chance, not knowing the local businesses I went to Bruce`s, they were aware that I was traveling a... view morend made every effort to get me in and out in a few hours, made arrangements to get me to a separate shopping area while my car was being worked on, and delivered it to me sparkling clean when the work was done. On top of this the cost was very reasonable.

SHRBLCK / 2/18/2010

Run away fast!!!

Like most people I was sucked in by the advertsement. I took my F-150 there after a crash. After I picked up my truck, I got a few miles down the road and all my dash lights came on...I pulled over and discovered most of my wiring harness was dragging on the road ( they forgot to hook it back up) The next morning I hit the brakes hard and most of my inside trim fell down because they left all the screws out....the fr... view moreont fender was out of line with the hood...I took it back and raised hell...they apologized and told me they would give me one of Bruce`s personal vehical to drive....ha-ha, they gave me a 10 yr old Honda on it`s last leg... Now a few years later I had to replace the alternator and the mechanic had a hard time getting the bolt out, it kept running out into the radiatior....upon further investigation he discovered the frame horns are still bent , he showed me how the radiator sits further back on the crashed side of the front end.....Bruces is a JOKE and the world biggest con man.....Go anywhere else!!!!

Nsdriv / 10/24/2009

I wouldnt want your gas or time going here

The minute i got there was a mess...i waited outside to speak with one of the employees who was speaking with another customer at the time, I was standing just next to him, yet far enough to offer some privacy for them to finish their conversation....the employee looked right at me and never once acknowledged me...so after about 3 minutes of being ignored i walked inside to speak with the lady inside. I explained to ... view moreher that i just was interested in an estimate...she asked me if the insurance was filed and if the insurance company totaled my car, I told her YES....at that point she stated, "" we`re not interested in fixing your car because the insurance company always low-balls the amount they give and it wouldn`t be enough to cover the repairs."" I said well I`m willing to pay cash for the remainder of what the insurance wont cover.....she said ""still, we are not interested in fixing your vehicle."" WOW!!! I thought that is what they do...FIX CARS!! So, the trip over there from the west end was a huge waste of time and gas....Their service is GROSS!!!!

Kinahbean / 9/26/2008

Worst Customer Service

Like everyone else I saw Bruce`s commercial on TV & took new car to their Broad St location. The place looked calm and I pulled into the bay next to a service attendant ""KYLE"". He had a disgusting look & voice & asked me ""what do you need""? I repeated ""what do I need?""... isn`t this Bruce`s body shop? He responded yes it is, what can I do for you? By now, I am wondering what kind of service is this & respon... view moreded by ""you can help by fixing my car"". With a very annoying and rude voice, Kyle told me to back out & park the car & see the lady inside the office and that he had a customer ahead of me (who was not there at time). I went inside & asked to see a manager & was told Kyle was the manager. I asked to see him inside & that he was very rude & that I was very upset. The lady ""Donna"" was nice & asked me to wait. A few minutes later, Kyle walked in & they had a talk & he started walking back to service area when I said excuse me... ""Why would you treat customers this way?""... He turned around & said that he has no idea what I am talking about & that I was rude because when I pulled in, I was on cell phone. After a minute of disagreements, another lady ""Kelly"" jumped in & said Sir.. & Kyle held his hands towards her as he has the situation under control & told me ""either sit down & wait or leave and go somewhere else"". I said this is sad... & turned to Kelly & asked her ""did you want to say something to me?"". Kelly turned & said ""exactly what he just said... ""this is pointless conversation.. either sit down until they get to me or leave"". I left & called Bruce himself & got a call back in 5 minutes later. He was nice & reasonable & told me Kyle is his step son in law & normally very nice. He told me to go to southside & see his brother & he would talk to him & make sure to treat me good. I stopped by Southside & asked for Rick & right away knew Rick didn`t want to talk to me. I got estimate & left. I stopped by new Priority Toyota in Petersburg which was awesome

jetmatin / 9/5/2008