Sunrise Auto & Cycle Sales / Chesapeake, Virginia

Rating: ★

New Car Dealers, Motorcycle Dealers, Motorcycles & Motor Scooters-Repairing & Service

Address: 1559 E Little Creek Rd, Chesapeake

Postal code: 23518

Phone: (757) 583-2223

We make our customers happy with great service and attention to detail!

Sunrise Cycle & Watercraft is the leading online and local motorcycle and personal watercraft dealer in Hampton Roads, Virginia area. We do so much volume locally; we are able to sell motorcycles competitively across the United States. If you`re lucky enough to live in the Hampton Roads area, stop by pick up your bike or personal watercraft today! Motorcycles, ATVs and personal watercraft today are very high quality products. The bike or watercraft you select will reflect your personal preferences and style. Other dealers will sell you a bike but we like to make our customers happy with great service and attention to detail while making the bike you select extremely affordable.

Reviews:

beyond ridiculous

I turned in my bike for a simple routine maintenance and inspection and kept getting jerked around. Finally I just had to just pick it up after they had it for over a week without doing anything to it. Save yourself the frustration and go to cycle world on va beach blvd or honda of Norfolk

controldenied / 5/24/2012

Be prepared if buying a bike or scoot.

Great selection but so-so sales. Takes them FOREVER to do a simple transaction, I believe its a tactic to wear the customer down. Get the out the door price TOTAL in writing before signing ANYTHING-they love to sneak stupid things (gap insurance!?!) on the final paperwork, and you wont catch it because you are tired from sitting there all day. Bought a scooter from them as a commuter and will not go back when its tim... view moree to upgrade to a motorcycle this summer. How does that saying go? It takes a lifetime to earn a customer, fifteen minutes to loose one. But, they do have a pretty good parts department, hence the 2 star rating.

Zuma125 / 12/29/2010

No deals, but decent selection and can get you parts

Like every other motorcycle dealership, they can order parts when you need them... but they`ve never had any of the three parts I`ve needed in stock, and I couldn`t get a good deal on a new or used bike when I went there.

nomorenyer / 10/5/2009

Service Dept Scam

I`ve frequented Sunrise for the better part of 9 years, partly because another local cycle shop ripped me off before and i held a grudge. Now I `ve bought a new bike and I was ready to make some mods so I called Sunrise service to check pricing. I ensure I give a detailed description of all the parts to be installed and all work to be done. I was quoted $280. I go into the shop to drop off my bike and my quote goes t... view moreo $300-$350... the price was still acceptable to me, so I dropped it off. Three days later I get a call to pick it up and and I`m told that I would be $480! WTF! How did I just go from $280 to $480? No one called me to tell me that the price was changing. Well the Service dept explanation was that their mechanic was unfamiliar with the components. Unfamiliar with the components! The directions were included in the box! Besides what is he getting paid $70/ hr for? I thought he was a motorcycle mechanic. I know as an auto mechanic I don`t get paid extra because I`m unfamiliar. Perhaps they are trying to pay for their renovations, I just don`t like trying to pay for it solo. I guess I`m going to have to put old grudges aside and go somewhere else.

Mick1100 / 5/8/2009

DON`T GO HERE!!!

This place has the worst service I`ve ever been to. They promised my bike after 7 days; on that 7th day they called to tell me they were just starting it. The parts came in on the 4 day! They then informed me that there was more work needed and they had to order more parts. They said it would be completed Saturday; but once again it was not. It`s been 2 weeks and still I don`t have my bike back. They say they only h... view moreave 1 licensed mechanic whose trained to do more than basic work. Some service department!!!!

DJVinVB8 / 3/30/2009