Ken Garff Hyundai / West Valley City, Utah

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 717 S. West Temple, West-Valley-City

Postal code: 84101

Phone: (801) 257-3200

We hear you!

We strive to be the #1 Hyundai dealer in Utah by offering the best customer service and best prices possible. We are proud to do business in a stress free environment that is completely straight forward with no gimmicks, We want to create customers for life by streamlining our buying process as much as possible.? We are the fastest growing Hyundai dealership in the state and are motivated to keep it that way. We offer a Best Price Guarantee on all of our new Hyundai`s. Our used car prices are also very aggressive to offer our customers exceptional deals. Only at Ken Garff do you receive "Garff Care" completely free of charge. The? "Garff Care" program? provides free roadside assistance to you and your family anywhere in the Wasatch Front area along with many other additional perks.

Reviews:

Didn`t love it. Not a great experience. I have to sell the car I bought a few weeks ago, and am quickly discovering that their promise of "the lowest price in town" is totally false. I feel pretty scammed. I will not be recommending this dealership to friends or family. In fact, I`ve already told a couple friends and co-workers to go elsewhere for their car buying.

SLCgal / 4/19/2013

Best service in town

I submitted a price quote online. Within a few minutes I got a call from mark. He told me everything I needed to know about the Santa Fe and the discounts on them. We set a time to come down mark had the car pulled up front and ready for a test drive. We had the whole care deal done in less than a hour. I will tell all of my friends and family to visit Ken Garff Hyundai for there new car.

brex01 / 12/23/2012

Salesman Andy Crappo This s...

Salesman Andy Crappo This salesman has no idea about what he is selling or how to sell a car. He has a hard time telling the truth and keeping the facts straight. He attempted to deceive my wife and I about costs that where being hidden in the sale price of the car and he also lied about the amount of the discounts being offered. After asking him numerous questions about the aspects of the deal I was trying to mak... view moree he gets agitated and I feel his behavior is unacceptable for someone in the sales business. In the 35 years I have been buying cars.... yesterdays experience was the worst I?ˆ™ve ever had.

04stangman / 6/31/2012

Crooks

Sam jarvey runs a crooked rip off dealership. He doesn`t mind telling return customers to never come back. Not professional in the slightest. Once you drive off the lot, you are not his problem

slimb / 5/15/2012

Thank you for make my very hap...

Thank you for make my very happy new year, brady is a wonderfull sell man.

luther / 1/4/2012

I recently purchased a car fro...

I recently purchased a car from Ken Garff. I was pleasantly surpised at the customer service I received. The salesman was honest and easy to work with there were no games. I will gladly recommend both Ken Garff and my salesman Brady Orchard.

noralyn1 / 12/31/2011

They are willing to answer que...

They are willing to answer questions over email and instant messaging. Most dealerships make you come in before they`ll tell you anything. These guys let me do most of my initial research over the internet. That is a wonderful convenience. They did not have the color of Hyundai I wanted, but they did their best to find me something I liked. My only complaint is that they don`t have a popcorn machine in the lobby... view more!

Amalthea / 12/27/2011

Bait and Switch. These guys pe...

Bait and Switch. These guys personify the worst of the worst when it comes to car dealers. They tease you with this lowball price on a new car, then when you get there, you find out you don`t qualify for the rebates and that in order to get this &quot;low pricing&quot; you have to finance with them and carry the contract for a few months. When you start to question pricing they get in a huff and reply &... view morequot;well thats the price, if you don`t like it you can leave!&quot; Really? This is the General Manager? Not really trying to do much to foster customer service and repeat business. Sad that the Garff`s would stoop so low as to hire this clown. STAY AWAY FROM KEN GARFF HYUNDAI! Don`t even bother going there or submitting for a price quote, they only know how to lie and cheat their customers. Sure they have some good reviews on here but I think they have the employees filling in fake comments. There is no way they would get this good of reviews, so many people can`t be suckers.

utefan1968 / 7/30/2011

This company was a pleasure to...

This company was a pleasure to do business with. I first found them when searching on the internet. I submitted a price request for more information and they contacted me moments later. They answered all my questions and gave my a price up front. I wasn`t ready to buy at that time and they didn`t pressure me to make a decision until I was ready. I eventually made a decision and have been happy ever since. S... view moreince my purchase I have take my vehicle in for maintenance and the service department is just as friendly and helpful as the sales department was.

lehi1979 / 5/19/2011