A Partsmart / Slc, Utah

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 5850 W 2300 S, Slc

Postal code: 84128

Phone: (877) 442-9195

Providing Quality Recycled Auto Parts, Engines & Transmissions for Over 20 Years

A Partsmart, located in Salt Lake City, has been providing quality recycled auto parts to customers throughout Utah and across the country for over 20 years. We offer lifetime warranties on all our parts that we pull, test and store in our 10,000 sq. foot warehouse. Why buy new when you could buy a quality recycled auto part for well below the cost of a new one.A Partsmart provides parts for every make and model and specializes in:?ˆ? Engines?ˆ? Transmissions?ˆ? Auto Body Parts?ˆ? Suspension Parts?ˆ? Wheels?ˆ? Radiators?ˆ? And so much more!Call us for your next auto part, engine or transmission, we deliver! Or bring your tools and you can pull your own parts here too and save even more. We have over 11 acres of the best selection of late model cars and trucks in the state. Come check us out! At A Partsmart we love to sell parts, and we`re sure there will be something here you just can`t live without!

Reviews:

I used to go there, repeat, used to go there!

The initial contact conversation occurred on about October 27th. I called A-Partsmart and asked them if they had a door for a 1985 Toyota pickup. The man who answered asked me if it was the one with the vent window, or the one without the vent window. I told him that the truck was the one without the vent window. He said that he did not have one without, but that he had one with. I said, that if it would fit, ... view morethat that would be OK. He informed me that they were interchangeable. I asked him the price, and he said that they would take a hundred dollars for it. I thanked him, and told him that my roommate would be out to pick it up. I also mentioned that I appreciated their service and that they were always the first ones I called. My roommate picked up the door. The second conversation, Thursday, November: On this day, my roommate called to ask about the return of a door that he had purchased. The door had not fit the vehicle. The gentlemen told my roommate, Joe, that they would not refund the money. I spoke with the gentlemen and asked him the situation. He said that it was a different reference number for the door, and that we had bought the wrong part. I told him that I was informed that it would work. He still declined to let us return it. I then asked to speak to the owner. A woman picked up the phone, I gave her my name, and I asked her for her name, and she declined to give it to me. I asked if I was speaking to the owner, and she said that she was the owner. I then explained the situation to her as per the above. She said that they would not refund the money. She gave two different explanations for this. She said that they do not refund on body-parts. I told her that it was the wrong body-part. She then said that they only refund if it is a reasonable amount of time. I informed her that it was within thirty days. She said that it was almost a month, and that was not reasonable. She said that people buy parts, take and get the vehicle inspected, and then return the part. At that point, we discussed another door, and I told her that me and my roommate that we would gladly take another door that would fit, and that was all we wanted. They did not have one that would fit. I continually informed her that I was told that it would fit. She says that she had no way of verifying that, and that her technicians would not sell a part that was the wrong reference number. I informed her that they had. She told me that I needed to take some responsibility for the problem. That we had bought the part, and taken the door home. She also continued to say that it was not a reasonable amount of time. She continued to decline to refund the money. I again asked her for her name, and she again declined to give it to me, stating, ?ˆ?it looks like your going to make a case out of this?ˆ?, and telling me that I could just find her name. I then called Shaw Auto Parts in Pocatello, Idaho, at 208-232-5952, an Interstate dealer in used auto parts. I asked them to see if the part was transferable. They looked it up in their computer, and informed me that it was not transferable.

blugularis / 6/21/2009