Uniglass / Provo, Utah

Rating: ★

Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Glass-Wholesale & Manufacturers

Address: 398 N University Ave, Provo

Postal code: 84601

Phone: (801) 370-3220

Master Muffler & Brake - COMPLETE AUTO CAREWe are more than just mufflers............A LOT MORE!

We are more than just mufflers............A LOT MORE! MASTER MUFFLER AND BRAKE, YOUR FULL-SERVICE UTAH AUTO REPAIR CENTERMaster Muffler and Brake-? Your? Utah auto repair? source with 13 locations, serving the Utah driving public since 1963. We service all makes and models and can perform almost any repair your vehicle needs. We service and repair domestic makes such as Chevy, Ford and Chrysler, as well as Asian makes such as Toyota, Honda, Subaru, Hyundai, Nissan, Mazda and Mitsubishi. We also service and repair European models like Volkswagen, Audi, BMW and Mercedes. We use diagnostic scanners like? Master Tech? to connect to your vehicle???????ˆ??¬???ˆ???s on-board computer to find ???????ˆ??¬?…?ˆ?check engine???????ˆ??¬?‚?? codes, as well as on-line diagnostic programs like ???????ˆ??¬?…?ˆ?Alldata???????ˆ??¬?‚?? and ???????ˆ??¬?…?ˆ?Identifix???????ˆ??¬?‚?? that utilize the most up to date computer programs for model specifications and trouble-shooting malfunctions. Some people still think of us as just mufflers, but we are so much more than that. With the latest in computer diagnostic equipment, we do tune-ups, engine trouble codes, factory scheduled maintenance, belts, hoses, air conditioning, water pumps, batteries and anything else found under the hood. And, of course, we have long been recognized as the ???????ˆ??¬?…?ˆ?Under Car Experts???????ˆ??¬?‚?? with brakes, mufflers, catalytic converters, custom bending and performance exhaust our long-standing specialties.

Reviews:

Had my windshield replaced by them. As a result, I now have to replace a dead battery...

I had my safety and emissions checked on my van at another place that referred me to Uniglass to replace a cracked windshield that failed a safety check. Everything went well initially, and the technician was very professional. He came to my work and replaced the windshield, but in the process of removing the old windshield, he broke a windshield wiper arm. As a result, I could not pass my safety check with a miss... view moreing wiper, and had to drive the van home from work and leave it there for two weeks (unregistered) while I waited for the replacement wiper to come in. The technician kept regular contact with me over the matter, and I appreciated that. He installed the new wiper arm yesterday (two weeks after he replaced the windshield.) Today, I got into my car to take it back into the place I initially failed the test, and it would not start. I found that the technician had inadvertently bumped one of the interior lights overhead while in the process of installing the windshield two weeks prior, and I had not noticed that the light was left on when I drove the van home. (In case you might be thinking that I left the light on by accident: there is no reason why I would have turned the light on since I drove it home in daylight, and haven`t been in the vehicle since today.) I discovered also through a little research online that leaving a car battery dead for extended periods of time results in damage to the battery. The cells build up sulfate deposits between the plates and short out, as is the case with my battery which now reads about 10.5V, and won`t accept a charge. I called them and told them about all of this, and since I drove the car home from where the windshield was initially installed, they say they cannot be held responsible for the condition of my battery. I am very frurstrated with their lack of concern for me, and hope that this review will dissuade anyone who is serious about having Uniglass replace their windshield. I know the technician did not mean to turn on the interior light, but they need to step up and be responsible for their mistakes, and pay for the damage they do. Any customer-oriented business knows this. My advice to anyone considering Uniglass as an alternative: CONSIDER SOMEONE ELSE.

bradsomeone / 9/17/2009

Don`t trust these guys

I went to Jiffy Lube in Lindon (a sister company to UniGlass) to have a crack in my windshield replaced. They didn`t seal the edges of the crack and when I returned to have them do so, the guy drilled two more holes and the crack spread 4 inches. Though I was told UniGlass had a warranty, they claim it`s not their fault - even if they didn`t fix it right the first time. They took money from my insurance company and l... view moreeft me with a worse windshield than before. Take you business elsewhere. These guys don`t know what they`re doing and they charge you when they ruin your car!

ktinoco / 10/23/2008