Murdock Hyundai / Lindon, Utah

Rating: ★

New Car Dealers, Used Car Dealers

Address: 452 Lindon Pkwy, Lindon

Postal code: 84042

Phone: (866) 595-6470

AWEFUL. If I could rate 0 stars I would. The windows on my car did not come tinted and I was told to tint them afterwards for less than $100. A few months later, after a small altercation with a construction cone, I needed to get a side mirror replaced. I called the service center and asked for quotes on the mirror and the tinting. I was told the mirror would be $199 plus $30 labor and that the tinting would ... view morebe $60 and they would not charge any additional labor. I dropped off the car on a Friday morning after being told it would take a day to get the work done. They were unable to show me examples of tinting and I knew nothing about it. I said that I DIDN`T want it too dark, I just wanted a little tint. I went out of town and got permission to leave the car over the weekend. When I called them on Monday, I found out that the tinting nor mirror had NOT been done. It took them two more days to get it done. Durring that time, I called in 2 times a day, always being told it was almost ready, which made it impossible to plan around. I basically had to call family and friends last minute for rides to and from work, social and church responsibilities. Then, when I picked up my car on Wednesday, the tinting was almost pitch black!! I found out it was one level away from the darkest legal level for tinting. A level that had to be special requested. I complained, had to wait another hour to see a manager. He said they would fix it free of charge, but that they could not do it for another week. Before leaving, I paid for the mirror and tinting work. The bill came to $300. I was just happy to get out. I made an appointment and took the car in again to fix the tinting. What I had been told would only take a day to fix ended up taking over two days to get done. Again with the same back and forth and the same promises that I would get a loner car. The same scrambling for rides and being stranded places. I finally got the car and it looked good. Now, two weeks later I just got a call from them saying that I have not yet paid for the tinting AND that it will be $160!!!! I have no words for how angry I am. They are the most unprofessional dealership/service center I have ever worked with. I will NEVER work with them again.

Khopes / 6/7/2012

Auto Repair & Service

Address: 750 Columbia Ln, American-Fork

Phone: (801) 373-0453

Automobile Parts & Supplies, Automobile Salvage, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers

Address: 605 W 4600 S, Eden

Phone: (801) 436-3828

Auto Repair & Service, Auto Oil & Lube, Wheels-Aligning & Balancing

Address: 91 N State St, Lehi

Phone: (801) 226-1150

Automobile Parts & Supplies, Radiators Automotive Sales & Service, Automobile Accessories

Address: 3520 S State St, Holladay

Phone: (801) 485-5142

Auto Repair & Service, New Car Dealers, Automobile Parts & Supplies

Address: 3450 Wall Ave, Washington-Terrace

Phone: (801) 394-5301

Used Car Dealers

Address: 3287 S Highway 89, North-Salt-Lake

Phone: (801) 813-1238