Jack Harris Painting & Auto / Kaysville, Utah

Rating: ★★

Auto Repair & Service, Automobile Body Repairing & Painting, Towing

Address: 445 Market St, Kaysville

Postal code: 84037

Phone: (801) 544-3653

I`ve neglected to write a review about this organization for nearly a year because I was in denial that a company would actually do this to a paying customer, especially a customer whom is a close neighbor to the Harris family. Consequently, as I suspected my repairs were hands down some of the worst work I`ve ever seen. They were supposed to replace the front bumper cover, and instead, pounded the dent out and rep... view moreainted it. Certainly, I couldn`t tell until the bumper started falling off three months later only to suspect that it was the exact same bumper cover, and the insurance paid them for a re-manufactured new one. Furthermore, the headlights, markers, and inner fender liner was were falling off, and the the bumper cover didn`t line up properly. This makes sense when considering the mounting holes were broken off in the impact, and the exact same bumper is on my vehicle. Lastly, the fender emblem was not replaced, but left in my cup holder along with all the dust from the body shop, and a few misc parts I noticed that were not replaced that were an interference component. It was brought to my attention recently because I finally had enough with the bumper cover falling of and took it to another facility to have replaced. It was there they confirmed what I though all along that I was blatantly ripped off and a victim of poor quality workmanship. Sure, mistakes happens and some things slip through the cracks. I`ll give any organization the benefit of the doubt at least once, but I`ll never return to the place of business, and most certainly never recommend it to anybody from this point on. A successful business creates value through return customers, not by taking their money and run.

Anonymously2312 / 8/15/2013

I`ve used Jack Harris for many years, for little things. This last time I had them replace the window regulator in my Mitsubishi. They did it the same day. They cleaned my car and the tape gunk that I had been using to hold up my window. In this day, when most business customer service is very poor, these guys go the extra mile! I was very impressed and I highly recommend Jack Harris Auto for any auto-body work... view more.

Utah12d / 12/21/2012

This place was terrible. When they called and said it was ready I got there, and the trim piece below the door hadn`t been touched. It was still all scratched up, they hadn`t even looked at it. There was also a very bad run in the paint on my door. They charged my insurance for a new rim, and they didn`t even put it on. I took it back, and after the second time it looks like everything was fixed. This shouldn`t happe... view moren. It should be done right the first time. Obviously this place does not care about customer service. They just want your money.

Sasquatch / 4/30/2011

I was in an accident recently and my insurance reccomended jack harris. I also had heard good things. But in the end they did not align it correct, got clear coat on the winshield driver and passenger windows, Got primer on the door and hood, left the broken hub cap on there, Left the damaged tire in the car, and took a very long time to do so. DONT GO THERE!!!! trust me

donjsd / 11/5/2007

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