B M W of Murray / Herriman, Utah

Rating: ★★

New Car Dealers, Used Car Dealers

Address: 4735 S State St, Herriman

Postal code: 84107

Phone: (801) 262-2479

bmw of murray has really poor customer service i took my vehicle in but cant get answer to whether my vehicle is fixed or not. If it wasn`t under warranty I wouldn`t hesitate to take it somewhere else. POOR SERVICE... and i don`t think that i would purchase a car from them. assigned asso leaves s go

jbramble / 12/13/2012

I have to express my BMW experience was amazing for the secound time in two years and my third BMW, my salesman Evan Grey has integrity and was very helpful in finding the BMW i was searching for and making me happy, he has been a pleasure to work with and i would recomend him to anyone who is serious about buying a BMW at BMW of Murray BMW Owner Chris Custer

chris67849 / 3/20/2012

If you like 5 star reviews that say the service department is great because they got a free car wash this isn`t it. I swore I would never go back to BMW of Murray service years ago. I gave them a second chance and they dropped the ball. First off, as with the other post, good luck getting though to the service department. When you leave a message, either online or by phone, don`t expect to get called back in a reaso... view morenable time frame. Then if you do get called back don`t expect an appointment anytime that week. Once you have the car in, expect to make another appointment in a week for a follow up when they get the part in or when they have time to work on it. Last, don`t expect that they fixed the problem. (I`ve had two BMWs die no less than a week out of their service department) For all of my time BMW of Murray is wasting, I figure I`d write them a review while they are wasting it. I`m currently waiting for the service department to call me back. Next time I`ll just take it to BMW of Pleasant grove. At least the service department actually answers the phone.

Matt211 / 12/7/2011

Service department was fantastic. Stop in to top my wiper fluid and they check my tire pressure check, to see if my car needed any service and offered me FREE car wash. I love my BMW and won`t drive any car but a BMW unless I loose my job ha ha.. No I`ve worked with other BMW dealership in CA, and they were pretty good until I moved to Utah. What a great service staff. I hope my next vehicle will be the all new... view more X3 J.M

JmH / 12/28/2010

When I bought my car at BMW of Murray, the salesman that took care of me was extremely knowledgeable, and treated me with a lot of respect. I will go back to him in a heartbeat! And since buying my car, whenever I go to to the Service Department to have my car serviced they are always quick and thorough with my car. I`ve never had to wait very long for my car to be taken care of. And recently, I had my window`s... view more tinted on my car. The tint looks AMAZING, and the man in charge of tinting was extremely helpful and nice. I`ve referred multiple friends to get their cars tinted through BMW of Murray.

MerrB / 12/18/2010

My car`s alarm on a 1994 540i would not quit. After digging everywhere for information, I determined i had no choice then to have the dealer remove or disable the alarm, in order for my car to operate again....

Appt Thurs 7.30am, towed the car in, i was told 220 to look at it., (fine I`m at the dealership, its expected) but come all through friday I receive no update. WHERE IS MY CAR and WHATS THE STATUS..... view more

I called repeatedly and left messages every 3 hours or so. Never got through to any person, just machines.

If you`re going to charge premium prices, *****, deliver a premium service!

Arieh / 9/25/2009

parts get stolen from this location and when i tried to confront the manager he denied it was even possible, the vehicle was there getting repaired for several days, and when i got it back noticed the nav was not working the module was missing

larrysmith01 / 11/6/2008

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Phone: (801) 564-1850

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Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Automobile Accessories

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Phone: (435) 528-7331