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Young Buick GMC / Farmington, Utah

Rating: ★★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 570 N Main St, Farmington
Postal code: 84041
Phone: (801) 544-3445

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Reviews:

It is my pleasure to write this letter about my experience with the Young GMC Buick dealership. After 20 years of driving a Dodge van it was time we look for another car. After a year of research we had decided on two vehicles. The only thing left to do was now go to the dealership. I will be honest I was not looking forward to the?ˆ? process of buying a new car?ˆ?. At Young we were greeted by David Hale and we started t... view morehe process. THIS YOUNG MAN WAS A PLEASURE TO WORK WITH! David was knowable and honest with us on every level. More important he listed to us and was so helpful in making our final decision. We were at the dealership twice to test drive several vehicles and each time David greeted us but more important he remembered us and our needs. After several hours we decided on a car and EVERYONE at the dealership went out of their way to make sure we satisfied and taken care of. This dealership has OUTSTANDING customer service and really does care about their customers. David Hale is one of the most caring and genuine salesman that we have dealt with in a long time. We highly recommend Young GMC Buick and please ask for David Hale!
CClark55 / 6/8/2013

that this dealership is one of the best dealerships I have been to. I came in to look for a car that would best fit my family and I got the best customer service from Donavan Wilson he helped me find what I was looked for. I would highly recommend going to Young Buick GMC in Layton, Utah if you are looking for a car and ask for Donavan Wilson.
MamaOfGirls / 6/8/2013

We were looking for a new car. Dillon was friendly and helpful and not pushy at all. He help us find the perfect terrain for us and even installed a TV and DVD for our kids. We are very happy with our purchase.
ladybug2376 / 6/8/2013

I recently purchased a truck from Young Buick GMC. Dillon was a great salesman to work with. Everyone at the dealership was friendly and helpful. I am very happy with my experience and truck.
Judy4587 / 6/8/2013

Dave Hale @ Young Buick GMC was AWESOME! We recently bought a new Buick Enclave from Dave Hale at Young Buick GMC in Layton and we could not be happier with the entire experience. My wife had been driving her minivan for 17 years, and with both our kids out of the house now, it was time for a new vehicle for her. We came to Youngs because she was interested in Enclave. I consider myself a "major car guy"... view more but was hesitant and dreading the actual car buying process. My fears were quickly pushed aside after just spending a few minutes with Dave. He was relaxed, genuine, knowledgeable and best of us he LISTENED to our needs and wants. He was in no way pushy, but also wasn`t afraid to suggest something to us if he felt it was in our best interest. Buying a new car is a major decision and purchase, but Dave made us feel so comfortable. He really and truly was one of the best salespeople I`ve ever worked with. The dealership as a whole had outstanding customer service. They stand alone in my book in terms of their standards and how they handle their customers. I`m so glad we decided to come Youngs and even more grateful that Dave Hale was our sales person. I recommend Dave and Youngs to ANYONE who wants to experience a different car buying atmosphere. You won`t regret it, I promise!
RWalford / 6/8/2013

Buyer Beware!!! I purchased a...
Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. ... view moreThe rear window when trying to roll it down fell off the tracks, my seat warmer didn`t work and my lumbar didn`t work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there "seemed" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn`t know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn`t get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn`t had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he "Young Buick GMC 30 Day warranty" he said "Oh that`s just for the power train." He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they`ve had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a "72 point inspection" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn`t back up and do what is right with the sale of the car.
akitty63 / 6/16/2012

Editorial review from Citysearch
Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. ... view moreThe rear window when trying to roll it down fell off the tracks, my seat warmer didn`t work and my lumbar didn`t work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there ""seemed"" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn`t know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn`t get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn`t had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he ""Young Buick GMC 30 Day warranty"" he said ""Oh that`s just for the power train."" He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they`ve had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a ""72 point inspection"" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn`t back up and do what is right with the sale of the car.
andream286782986 / 6/15/2012

Young Buick/Jake Talbot
I have worked with Jake Talbot several times over the years at Young Buick GMC. It has always been a great experiance. They know how to take care of customers and find you excalty what you want.
Jared E / 5/17/2011

Great dealership
Bought my Cadillac from Young 4 years ago and it has been a great car. Jake Talbot and all the people at Young are great to work with!
rpreslar / 5/17/2011

AAA
I recently needed to purchase 2 vehicles for our business. The people at Young went above and beyond to try help us find exactly what we needed. Jake Talbot was in touch throughout the entire process. I would highly recommend Jake and Young Buick to anyone in the market for a new vehicle.
JeremyG23 / 5/17/2011

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