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NTB National Tire & Battery / Westlake, Texas

Rating: ★
1 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Brake Repair
Address: 1213 N Highway 377, Westlake
Postal code: 76262
Phone: (682) 831-0500

?  Jiffy Lube?® International, Inc. (JLI), with more than 2,000 franchised service centers in North America, serves approximately 24 million customers each year. Headquartered in Houston, TX, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Jiffy Lube service centers are 100 percent franchise-owned, independently owned and operated by 252 entity groups. Jiffy Lube is the largest system of franchised service centers in the fast lube industry, and is consistently ranked as one of the top franchising opportunities for entrepreneurs: Ranked #37 in Entrepreneur magazine`s 2010 Franchise 500?®

Categories:
Auto Repair & Service, Brake Repair, Tire Dealers, Automobile Parts & Supplies, Battery Supplies, Auto Oil & Lube
Payment:
cash, check, financing available, invoicing available, amex, discover, master card, visa
Services/Product offered:
Batteries
Brake Service
Brakes
Oil Changes
Tire Balancing
Tires
Transmission Service
Wheel Balancing
Open hours:
Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays
Extra phones:
(682) 237-9727(682) 831-0501

Reviews:

4 Tires = 4 Hrs, Never Going Back
I will never go back to this establishment. I made an appointment and showed up on time. It took them an hour before they brought my car in. I was getting 4 new tires and it ended up taking 4 hours to get them. In addition, my wife had taken her car there the day before and it took 2 hours to get a state inspection. Way too slow. The only saving thing is they have free slow wifi. We thought the slowness was a fluke, ... view morebut it was real. Do not go here unless you have nothing better to do with your time.
ddhhff18 / 7/25/2013

Horrible
1. Rebuilt rear end and left out locking pins. 2. Cross-wired tire-pressure sensors. 3. Improperly diagnosed tire balance problem as a ball-joint issue and said rear main seal was defective when it was the oil pan gasket. They are either incompetent or flat out crooks.
TClubmom / 3/21/2013

I stopped off at NTB to get my...
I stopped off at NTB to get my flat repaired. I waited 30 minutes to be told that it`d cost me $45 plus tax and other fees. Was a bit shocked so went across the street to WalMart and had my flat fixed for $12 including tax, etc. I will NEVER use any NTB again because of this. I`ll stick with WalMart or Discount, at least with them I don`t feel like I`m getting ripped off.
RoanokeMom / 2/9/2012

I went in to get one tire repl...
I went in to get one tire replaced after I got a flat from a pothole. I called ahead and they said that it would only take 20 min to replace a tire. When I got there, there was only one person ahead of me. 45 min later they had not yet moved my car from the front. When I asked about it, the person up front was rude and said they were about to pull it back. Again, said 20 more minutes. An hour later they come to ... view moreme and say the wheel is bent...no options were given and they walked back into the garage without saying anything. I had to walk around into the garage to get them to put the spare back on so that I could leave. Terrible service, timing was horrible, and they are rude to customers!
Jmcclain / 6/24/2011

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