Quality Care Automotive / Universal City, Texas

Rating: ★★★

Auto Repair & Service

Address: 1430 Pat Booker Rd, Universal-City

Postal code: 78148

Phone: (210) 658-2299

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Waterpump Repair

I had went to Quality Care Automotive based off the phone quote I received for my waterpump. I get there and they check my car and they came back and told me that yes it is indeed my waterpump and that I also should change my timing belt as well. And they also advised me that I had a cracked thermostat housing.I asked the guy how much it would be he advised me between 500 and 525.00 to fix it. I stated okay. I go and... view more pick it up and the guy tells me it will be 544.63 I advise him that i was quoted 500-525.00. He stated okay i will go ahead and charge you the 525.00 so i was fine with that. I drive out of the repair shop and less than a mile away from the shop my car dies at a red light. I turn the ignition and it come back on. At that moment I call the shop and advise him of what is happening he stated okay we will check it to bring it back so I think oh the guys are honorable and are going to fix it. I take it in the next day and he ensure me they will fix the problem and keep in mind i have to miss work to do this. Then he calls me and says they correct the problem didn`t fix it but corrected it. He told me that they moved some wires around and corrected the problem and also stated I now have a radiator leak and my motor mount is cracked. I said fine and took my car as soon as I get home guesse what the battery light on my console goes on. So I am thinking that maybe its a sensor thats out. So I leave to go to my son doctor and then out of the doctors office my car dies. I had to call the cops to get me out of the middle of the road and now my alternator is out. So now I am going to wait what they are going to tell me and do and i hope they do the honorable thing and realize they just screwed up my car. I will never ever go to this shop again. I will never recommend them to anyone else. You only get one chance at a first impression and they did not do well with this one. I hope this helps and I hope if you do use them this does not happen to you. Thank you and hope this help you.

faith1976 / 11/23/2011

Oil Change & Transmission Flush

I had previously requested prices on oil change and transmission flush for a Diesel Ram 3500 Dodge. I thought the price was reasonable that I was quoated. After the service was accomplished the bill was about $50 dollars more than quoated. In fact it was $20 more than the dealer charges and they check all fluid levels etc. I guess I can blame myself for not getting a bottom line price before the work was done. I have... view more never been charged a shop cost of $24 for shop supplies when getting oil changed and transmission serviced. Also my windshield washer was empty and the Air Filter needed replacing. When the dealer or Jiffy provides this type service everything is checked. Now I wonder if they even checked the rear end oil. I don`t think they will get to much more of my business, I would definately not recommend them to a friend. I like to deal with honest people which are hard to find in the automotive repair field.

ram3500 / 11/9/2011

Good Service!

Good Service!: I went there several months ago to get my tie rod and boot fixed and the people were so kind and very professional. My car ran smoothly after, and I am thinking of going back to get my a/c fixed

Shila Bovio / 12/7/2010

I will definitely return to his business for future repairs

I am writing to say after speaking with one of the managers (Gregg) he convinced me with superior customer service ,that QCA is definitely a top rated establishment. He handled my complaint with professionalism and gave me an amicable solution to the issues involved. I will definitely return to his business for future repairs. If ""you"" too have needed repairs I recommend you stop by QCA and see Gregg he is a Godsen... view mored. OMW

Guest 85218 / 12/6/2010

GO TO QUALITY CARE!!

GREG & DAVE ARE THE BEST!! HANDS DOWN!!!: I WILL NEVER GO ANYWHERE ELSE EVER. THESE GUYS DO IT ALL. NOT ONLY THAT BUT THEY ARE THE ONLY PLACE IN SAN ANTONIO THAT IS OPEN ALL DAY SUNDAYS. THAT MAKES IT SO EASY FOR ME SINCE I WORK ALL THE TIME. THAY ALSO HELPED ME WITH AN INHOUSE PAYMENT PLAN. THEY EVEN GAVE ME A RIDE TO & FROM WORK WHILE THEY FIXED MY CAR. PLEASE PLEASE TAKE MY ADVICE.. IF YOU NEED ANYTHING DONE THAT ... view moreIS VEHICLE ORIENTED GO TO QUALITY CARE!!

TXGUest / 12/3/2010

Worst mechanics ever

Horrible place. Spent over 2000 and my car still does not work right. Charged me over a 1000 in labor. I do not suggest going to this place. If my car had been fixed after this I would have been fine but it isn`t. Do not go to this place. They just want your money.

kim n eric / 11/23/2010

Quality service

I purchased my car there and these people gave me Quality service. I am going back in 1 month to buy another

keithathal / 11/17/2010

ALWAYS provided me and my family with great service

I have been using QCA for about 6 or 7 years now and the reason I have been with them this long is the service. Gregg is a standup guy and has ALWAYS provided me and my family with great service. Even the times when I am deployed overseas, he always goes out of his way to make sure my family always has transportation. There are some things in life that I will not pay for, but I will ALWAYS pay for great service and t... view morehat is what QCA has provided for me all these years. Greg even allows me to call him even if I am just looking for knowledge about a certain type of vehicle or how something works. I appreciate all the service and I will always be greatful for an Establishment like QCA and how well they serve the surrounding communities. I recommend all my friends to QCA. Thanks Greg and thank you for QCA!

Starkle230 / 11/15/2010

I still trust only Greg

I`ve used Quality Automotive for over 10 years. Moved 20 miles away to the Medical Center and I still trust only Greg and his team to work on my car.

joylocknane / 11/11/2010

I WOULD TRUST GREG WITH MY LIFE!

Quality Care Automotive is hands down the best dealership i have ever been to!! Not only are all the employees curtious and kind, they are very experienced and are able to answer nearly every question i ask them. The owner of Quality Care (Greg Meuth) has helped me and my family beyond belief when it comes to the need of any form of transportation. My vehicle broke down and they proudly fixed my car and gave me a lif... view moret when i needed it. Those that work there are honest and trustworthy and help me with my every need. I WOULD TRUST GREG WITH MY LIFE! Take my advice, not going to Quality Care would be an enormous mistake!! Keep up the great work Quality Care Automotive, you will be seeing me soon.

GuEsT tX / 11/8/2010