Lamb`s Tire & Automotive Center - 290 / The Hills, Texas

Rating: ★★

Automobile Parts & Supplies, Auto Body Parts

Address: 5001 W Highway 290 # B, The-Hills

Postal code: 78735

Phone: (512) 891-9988

Reviews:

Top Notch

Lambs is by far the only shop left that feels like service is not just a standard but a matter of pride. No pun intended! Sunday night found me with an ugly flat tire; by noon Monday, all was well, after they managed to squeeze me in over lunch. Yay for the speedy, kind and always accommodating service.

Alex M / 12/2/2009

I had to buy a battery

I have been here several times, this time it was to buy a battery. The next day, a warning light was on pointing toward an alternator problem. I took the car in again and it did not need a new alternator. They repaired it and it didn`t cost much at all. They could have gotten me for a new alternator, and they did not. It is this kind of honesty that keeps me as a loyal Lamb`s customer.

Bob D 1 / 10/29/2009

Wasn`t Pleased

Charged me for a full inspection when all I needed was to figure out why my car wasn`t starting. I felt like I was being scammed.

lsu_tiger / 5/20/2009

this place is a scam!! Avoid it like your mother-in-law!

This place is a scam!! I took it in for a regular oil change and this guy puts in synthetic oil which I never asked for. But that`s no big deal because next time I`ll go somewhere else and just have them put in the regular oil. Here`s the scam part: for ""your convenience"" they do a check up on your car.

Coincidentally they come back with a bunch of defects and showed it to me. They must think I`m ignorant o... view morer something because the defects are not even visible!! Not to mention I just had a huge check up a the dealer`s for which I still have warranty; if the defects were genuine I would have to take back to the dealer under the warranty. I told the guy that but he dismissed the dealer`s mechanic as an amateur whose license should be revoked!...Yeah right.

Then he points out how the dealer`s mechanic missed the `defective` tires on my car. Funny, neither the dealer`s mechanic nor the guys at discount tires whom I bought 2 tires from and frequent alot over the years mentioned anything about defective tires. I guess their licenses should be revoked too!!

This place is just a scam. Beware people!!! Know your car and don`t let them rip you off; they will play into your sense of insecurity and fear of having an unsafe car!!! Don`t feel pressured.

If you really want a piece of mind, take your car to a different shop or dealer for a second opinion.

madmaddies / 6/14/2008

Lies lies lies

We recently bought 4 minivan tires with road hazard warranty through Lamb`s thinking it would cover us if something happened to one of the tires...wrong. My wife had a gash in one of the tires so she took it to good ole Lambs where they told her ""Everything will be fine! Ill bet you`re glad you got the road hazard warranty?"" The guy went on to tell her not to worry and everything will be taken care of. Whe... view moren I went to pick up the MINIVAN with stock rims (nothing special) the guy again said how fortunate I was to have the ""Road Hazard Warranty"". Then he proceeded to check me out saying there were some ""small fees"". At that point he charged me $64 which included another charge for Road Hazard. WOW! I sure was glad to have the ""Warranty""!
""Best in Austin for customer satisfaction"" - Here is a lie from the Lambs website. Everyone i`ve told this story to has laughed at me for even trying Lambs! Still waiting to hear something positive. I hope you are reading this BEFORE going to Lambs.
(Oh and if you complain in person they will do nothing to keep your business...)

dslot6 / 6/19/2007