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NTB National Tire & Battery / Terrell, Texas

Rating: ★★★★
Auto Repair & Service, Automobile Parts & Supplies, Tire Dealers
Address: 986 E US Highway 80, Terrell
Postal code: 75126
Phone: (972) 552-3430

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Your Pearsall NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:
Automobile Parts & Supplies, Auto Repair & Service, Tire Dealers, Brake Repair, Battery Supplies, Auto Oil & Lube
Payment:
amex, discover, master card, visa
Services/Product offered:
Alignments
Batteries
Brake Service
Brakes
Oil Changes
Tire Balancing
Tires
Transmission Service
Wheel Balancing
Open hours:
Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays

Reviews:

I took my car here today to get the tires rotated and balanced. The same place I always take it. I don`t why I keep going here! The customer service is usually pretty bad and when someone does finally come out to help you, it takes forever to get your service completed. So, today after I get my tires rotated/balanced, I drive home and do the usual under the hood check and find my air cleaner has one sheared bolt and ... view moreone loose bolt. Only four bolts! First, why did you even raise my hood? Second, why didn`t you tell me you broke something? The store manager Phillip said he was sorry and they will fix it. Sorry, but you have worked on last one of my cars. I am taking it to the dealership tomorrow and have them fix it. I will bring you the invoice so you can reimburse me. Sad thing is, I have four cars and you have put tires on all of them. I have been a loyal customer since you opened your store in Forney. I will take my car to another store from now on! I wont even go into details on how many times I had to bring my daughters car back after you changed the struts. ***DO NOT GO TO THIS NTB***
normalrated / 3/8/2013

First we called around ( of co...
First we called around ( of course) and got estimates. NTB was the lowest price for tires. We called and while Jeremy was the only one there, but was very polite when putting us on hold and quickly came back on the line to help us out. When we went in, Jeremy was the only one in front but was very quick to get back with us to help. He also helped us out in getting a good price for an alignment and the tires we need ... view moreto fit our budget. It didn`t take long at all and Jeremy and the guys got us all squared away, plus we came away with estimates and more knowledge about issues with our vehicle. Even talked to us about the issues we had that they didn`t service. They didn`t have to talk to us about the other issues or even look at them for us. I think they went above and beyond our expectations. They have quite a large area of services and we will definitely be using them again in the future.
NoniMuss / 5/31/2012

I cannot say enough good thing...
I cannot say enough good things about Loyd and his team at the NTB in Forney. The first time we met Loyd was during a road trip from Dallas to East Texas where we met a nasty pothole along the way. We hobbled into NTB on an early Sunday morning where Loyd was ALREADY there and offered us very helpful advice. Since our car was brand new we and could see more damage than just the tires and wheels, we decided to have it... view more towed to the dealership for warranty work. But, Loyd left a great impression on me and we now drive from Dallas to Forney just to take care of our tire needs. I appreciate customer service, and Loyd and his staff have it.
bubble / 1/32/2012

The staff is really friendly
the service is really good but jeez the prices are sooo high for tires. But i know that this is anywhere so i prefer them over the rest!!! We have used them twice now since we know how they are.
jr1598 / 11/13/2010

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