Sun Auto Service / Sunset Valley, Texas
Rating: ★
3 years in Business
Auto Repair & Service, Auto Oil & Lube
Address: 405 W Slaughter Ln, Sunset-Valley
Postal code: 78748
Phone: (512) 291-6782
SALES, SERVICE, PARTS
MAGNOLIA SMALL ENGINE REPAIR IS A SMALL ENGINE REPAIR SHOP THAT DOES SALES, PARTS AND SERVICE ON LAWN MOWERS, AIR COMPRESSORS, TRIMMERS, CHAIN SAWS, GENERATORS, ATVS AND MUCH MORE.ALMOST ALL MAKES AND MODELS. OUR #1 PRIORITY IS CUSTOMER SATISFACTION.
Categories:
Auto Repair & Service, Auto Oil & Lube
Open hours:
No info
Extra phones:
(512) 291-6789
Reviews:
Please do yourself a favor and don`t go anywhere near this place.
Please do yourself a favor and don`t go anywhere near this place. And if you do, and you happen to meet a guy named "Jason", let him speak first.
My wife took her 2000 Chevy Silverado to Sun Auto a few months ago because the engine was dying while she was driving. Once on MoPac driving 65 mph. They replaced the catalytic converter and the ignition module and charged a little over $1000. Okay, fine.
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A few weeks ago she took it over there because they had told her during the previous visit that she had a minor oil leak. Her elderly aunt worries over her and has been insisting that she user her credit card and get it fixed. This time they ran up a bill of over $2,000. Many of these things were not necessary and she has already spent more than the truck is worth.
Well, two weeks ago, the truck died in traffic again. The power steering quits of course and my wife almost had an accident. I told her to call Sun Auto and have them pick it up since we just got it back from them. They kept the vehicle for a week and could not find anything wrong. Saturday, I drove her over there to pick it up. I dropped her off at the front door and then parked and went in to the office. My wife told me they were charging her $65. $50 for the towing and $15 for gas they had put in it.
I asked the "mechanic" named Jason why she was being charged anything since she had just gotten in out of thier shop. He told me to quit talking and let him talk and then it would be my turn. He stated that the problem with it dying was not the reason we had just had it in there. I waited my turn to speak like any good 50 year old man does when he`s listening to a man in his 20`s that obviously knows everything. When he was finished, I told him that we had had it in thier shop originally less that six months ago BECASUE THE TRUCK WAS DYING WHILE SHE WAS DRIVING IT!
dsimmons5 / 3/16/2011
Go somewhere else
I found them to be somewhat deceptive in their conversations and personal dealings with me. Perhaps it`s because I am a woman but I will never use them again. I needed to have my car towed from their place of business to Toyota. I called them at 7:15am to release my vehicle to the tow truck company and explained that as soon as I rented a vehicle I would be there to pay them. The store manager told me that would ... view morebe no problem, they would release the vehicle. At 9:30am, I was on my way to pay them and asked if the tow truck company had picked up my car already. He said they had been there but left but he could not release the vehicle; he didn`t know what they wanted and they needed to be paid. I understand the need to be paid for services rendered, but not once did they tell me they couldn`t release the vehicle without payment. So now I have to pay extra to have the tow truck company go there again to get my car. Go somewhere else, there are too many quality places to take your vehicle for these people to get your business.
lauracorrea / 6/2/2010