Auto Depot / Round Rock, Texas

Rating: ★★★★

Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies

Address: 909 Prairie Trl, Round-Rock

Postal code: 78758

Phone: (512) 836-9767

Automobile Accessories, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Automobile Body Repairing & Painting, Clutches, Automobile Diagnostic Service, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers

master card, visa

North Austin Civic Association

Mon - Fri 8:30 am - 6:00 pmSat 10:00 am - 3:00 pm

(512) 836-7063

To everyone that is in my position (you know who you are) I beg that you contact the attorney general`s office, we might not be able to put Jim where he belongs (prison) but if we unite we can at least prevent him from abusing and stealing from more people.

DCowboys2012 / 4/12/2012

I recently had my car at this shop for some body work, and I was extremely satisfied. The owner, Mr. Jim Ernst, was straight shooting, and worked out a deal for me that exceeded my expectations. In the end, I have a car repaired to better than ever quality, and Mr. Ernst was able to save my deductible. On top of all this, he gave me a free loaner car to use while he was fixing my car. Quick, honest, straightforward, ... view moreand friendly---great shop

martinezsteve / 3/20/2012

Jim has fixed my Jeep and my wife`s Honda for years. He`s done body work, brakes, struts, and most recently an A/C repair. I was quoted $1,600 for A/C work at another shop. Jim looked into it and found that I didn`t need as extensive a repair and I was on my way for less that 1/4 of what the other shop would have charged. He could have easily taken my money and I would never have been the wiser. Jim has always been f... view moreair and honest with me. He even offered to reimburse me the cost of the repair if the more expensive issue ever did arise. You can`t get much better than that.

Jorgensen / 3/13/2012

I just bought my 2nd car from the Auto Depot and Jim Ernst. The first car I bought was an Acura Integra over 5 years ago. I was looking for another used car and went back to Jim Ernst to see what he had. I bought a great 2001 Honda Accord. Seems to run better then all my other cars. Jim is also a very funny guy and I`ve enjoyed doing business with him.

billg13 / 3/7/2012

I wish I could give NO stars. This email I sent him today might sum it up: We bought a white Honda Accord from you in September of 2010. We were promised we?ˆ™d have the car within 2-3 weeks, title and all. It took approximately 8 months to actually get the car. In the meantime the loners were a constant headache with a host of mechanical issues that often left D-- stranded. We were given many interesting excuses fo... view morer why it was taking so long to get the car we?ˆ™d paid for in full. Since finally getting the car the excuses have become more elaborate as to why we do not yet have a title; a title that we had previously been told you had then you didn?ˆ™t then it was stolen then there was some out of state red tape, etc. etc. etc. Not only are we still stuck on this whirly-gig-ride of wasted time, wasted money, frustration, wholly inappropriate and consistent inconvenience, but the car is no-where near worth the more than $3000 we have put into it. Should we sell it today, we?ˆ™d be lucky to get $1000 for it. The latest circus trick is that we have to give information about the car (VIN# etc.) to some guy who processes a ?ˆ?mechanic?ˆ™s lien?ˆ?. Firstly, why doesn?ˆ™t Jim have this information to give to Mr. C--? Secondly, why on earth would there be a lien on a vehicle we have more than paid for in full? It has been a year and half. I?ˆ™d say we have been more than patient. I have finally begun asking for info and advice at the law firm where I work. There seems to be a lot to raise eyebrows about and though I am not a litigious person and certainly not in the habit of threatening anyone with legal intervention, we are teetering on that slippery slope. I expect either a refund IN FULL (for return of the piece of crap car) or a clear title within the month. *This is being sent in lieu of a phone call because any attempts to have an honest, open, respectful and productive conversation with Jim has been impossible. Jim is rude, assuming, hair-trigger defensive, insulting and just all around dishonest. Please do not call us to try and blow more smoke, manipulate us, lie to us, give us sob stories or excuses. Contact us only to notify us you have a refund check ready for us or the title ready to pick up. In the meantime, I?ˆ™ll be filing complaints.

Anon3366 / 2/16/2012

This guy asked for 400 down and guarenteed we could get financed. The next day, after we couldnt get financed, he refused to retun my 400$ because ""He spent it"". He promised a return in 14 days with interest. 6 months later.... NO SHOW. He is a smooth, old conman that is surviving these hard times by SCREWING us that DO work. send my money. Don`t trust this old man.

HardworkinGuy / 2/10/2012

Jim is a JOKE. Lies his @$$ off to get your money, and will try to sell you a piece of junk, that`s been totaled and can`t get financed- THEN KEEP WHATEVER HE ASKED FOR THE FINANCING DOWN Ive been waiting 6 months for my money. CONMAN THIS GUY IS SHADY. Smooth talking CRIMINAL. call me for details- 3366121887 I`ll tell you ALL about everything he has put my family through.

NotoriousAlpha / 2/10/2012

Okay so I`ve seen come of the reviews and this is one of the few places that I should of looked at the reviews before I even considered working for him. My employment only lasted about a month when some crack head stole a part I took off and Jim tried to get me to pay for it and I refused. He owed me (still does) $500 plus and would not pay meevev after calling the police and refering him to OSHA. This guy buys the j... view moreunkest cars in Austin and somehow gets them back on the road, but trust me they should`nt be. Anyway asked me to borrow money the first week he was going to pay me. Who borrows money from there employee? Also I`ve ran a business myself and anyone else that has would tell you that you pay yourself LAST not first. But as you can see on these reviews he takes a lot of money from people and has to be going somewhere. Well its not in the mechanics pocket I can tell you that. If anyone out there gets screwed by him I can testify any and all things illegal he does. God bless everyone.

GLew1985 / 1/20/2012

I have been going to Auto Depot for about 12 years now, ever since I happened to find Jim Ernst of Auto Depot in the phone book. He asked me to trust him so I gave him a chance and he treated me like family. Jim saved me over $1,000 that I was quoted from someone else to fix my air conditioner. He has always been trust worthy with me. I`m shocked at some of these angry reviews. I just had my car towed there a few wee... view moreks ago from a place down south that had quoted me almost $800. Jim had his guys fix it for $260. I`m more than happy to have the extra money in my pocket and my car running great. Thanks Jim, I appreciate your help

mod girl / 1/17/2012

JIm Ernst and Janeth S Ernst own this scam operation. If you want to buy an overpriced used car `fixed` up by a drug addict go here. If you want to pay FIRST, then get the runaround by Jim Ernst-go to The Auto Depot. 1997 Auto Depot inc. has been blasted by the BBB and has an F rating. He shafts his employees and borrows money from anyone stupid enough to let him. Do a REAL search and check the reviews not posted by ... view morehis druggie/homeless employees.

Autodepotsucks / 1/16/2012

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