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Ron Carter Toyota / Rosharon, Texas

Rating: ★★
3 years in Business
New Car Dealers, Used Car Dealers, New Truck Dealers
Address: 3507 Fm 528 Rd, Rosharon
Postal code: 77511
Phone: (281) 388-8600

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:
Used Car Dealers, New Car Dealers, New Truck Dealers, Automobile & Truck Brokers
Payment:
master card, discover, visa
Open hours:
Sales: Mon - Sat: 9AM - 9PM Service: Mon - Fri: 7AM - 7PM Sat: 7AM - 3PM
Brands:
Toyota
Extra phones:
(281) 388-5300

Reviews:

Great Experience with Mona Lisa
I really appreciate the prompt and courteous service we received from Mona Lisa, when a friend and I were looking for a quality Used vehicles, We were on our way to pick up a Dodge Caliber at another dealer in Baytown and had a horrible experience. After the third visit to the dealer we ran the VIN number and found the car was misrepresented and nearly 5,000 dollars over price. In a panic I search the Web and found ... view morethat Ron Carter had the same vehicle except three years newer with only 12,000 miles
thomashill1969 / 4/19/2013

DO NOT GO TO THIS DEALER FOR S...
DO NOT GO TO THIS DEALER FOR SERVICE. Took my daughters Toyota there because the computer had gone out they said that not only did the computer need to be replaced but the entire wiring needed to be looked at. The cost of diagnostic would be 300.00+ the repair could run into the thousands. I told them stop do not do anything replace the computer and stop. My local mechanic picked it up and fixed the faulty wire for... view more 200.00. My daughter is six months pregnant for her and her husband to be told `possibly thousands` to repair was very traumatic. Do not trust the dealer they weren`t making anything on the computer because it was under recall, which they did notify me about even though I bought the car there, so they were out to make money anyway the could.
dmt1974 / 11/7/2012

Bait and switch
I had a horrible experience with Ron Carter Toyota. They pulled the old bait and switch on me. I found Toyota Corolla that I had been looking for at their location. They are 60 miles away from where I live so I was very clear on price and terms with Shirley, the sales women that I was dealing with was very polite on the phone and understood that I would be purchasing a vehicle this week. She knew that I had a long dr... view moreive and needed the terms of the deal set before I would make that drive with my wife, 3yr old son, and 12mo baby. The deal was on a 2010 Toyota Corolla Stock #: PT2315 for $12500 which I had negotiated with Shirley down from their advertised price of $13,995. Of course after I haul my family 60 miles to get the car Shirley is a no show and they will not budge from $13,995. I had Shirley`s cell number so I called and she basically said tough luck. Zach the Salesman that I was dealing with confirmed when I first arrived that the $12500 deal was still valid. But of course when it came time to look at the paperwork they were no where near that. After wasting about an hour of my time pretending that he ""negotiating"" a price with the sales manager he came back with the same offer. The sales manager then came out to tell me there was nothing that I could do. I had Shirley on the phone at the time I was talking to him, but he would not talk to her. He they started to call me a lair and told me to leave the dealership. He even threatened to call the police if I didn`t leave. What a bunch of crooks pulling the bait and switch.
reallydissapointed / 3/32/2011

worst service dept. ever
I`m being generous by giving this place one star. I normally don`t write reviews on sites like this but I felt like I owed my fellow man a heads up to stay away from this place unless they like rude, surly, incompetent service writers. I`ve been taking my cars here for service for years as have several of my friends. One of them had told me that they had brought in a new service manager several months ago who fire... view mored most of the old service writers and brought in new ones and that there was a huge difference from how it used to be and I thought he was just exaggerating and that it couldn`t be that bad. I was wrong- it was even worse than he led me to believe. I don`t know who the dim bulb was who fired the other service manager and brought this group in but they`ve lost a long time customer here and I`m not the only one of my friends who have said the same thing. In the past the service writers were out the door to greet you and take down your information before you hardly had time to stop. They were well mannered and well informed. This time I had to stand at a service writer`s desk for several minutes while he finished a personal call and then he acted like it really put him out to wait on me. I don`t remember his name but I do remember he was bald. It wouldn`t have done any good to go to another s.w. because another one was on his My Space or Facebook page or whatever those things are called. I`ve never seen the quality of a business go down hill this fast. The only bright spot in the whole experience was a service writer named Nick. He helped me when my s.w. totally disappeared. Nick was very polite and found my keys for me and helped me find my car. I will NEVER go back to this place for service. It`s the closest Toyota dealership to me but from now on I`ll be doing what my friends who drive Toyotas do now and go over to Star Toyota.
BenDover / 5/4/2010

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