Service King Collision Repair / Richardson, Texas

Rating: ★★★

Auto Repair & Service, Automobile Body Repairing & Painting

Address: 808 N Central Expy, Richardson

Postal code: 75204

Phone: (972) 960-7595

Why wait for quality?

Pro-Touch Automotive Paint Systems has operated as a family owned and operated Christian business for over 10 Years in Texas. Specializing in Auto Collision Repairs, to include Paintless Dent Repair. Pro-Touch prides themselves as leaders in the Industry but with a personal Touch! Mike, Lynne Gadd and Jason Garza (Shop Manager) and their staff take service and quality to a whole new level. We are a Progressive Insurance Preferred Star Shop and work closely with all the Major Insurance Companies. Auto Estimates are FREE and all car insurance claims are serviced with new non-industry standard time lines that everyone appreciates. Our certified technicians and entire staff pride themselves on paying attention to even the smallest of details and we do it right. Let us return and restore your vehicle back to its original condition prior to your accident.NOW OPEN ON SATURDAYS 9AM - 1PM.We will meet or beat any competitors written body shop estimate!!!We give lifetime guarantees on all workmanship and materials as Long as you own your vehicle!!!.We at Pro-Touch appreciate your business. Thank you.

Categories:

Auto Repair & Service, Automobile Body Repairing & Painting

Neighborhoods:

East Dallas

Open hours:

Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Reviews:

Stay away from this place! My ...

Stay away from this place! My car was hit year and my old insurance company, Geico, suggested them. There was damage to my rear bumper and it seemed it would be an easy fix. I was wrong. When I went to pick up my car, there were drip marks visible, and there was paint on my exhaust tips. When I pointed out the issues, they acted like I was a jerk for pointing it out. Not even an apology! So I had to leave it there fo... view morer them to get it right. When I went to pick it up the next time... they cleaned the exhaust tips, and managed to buff out the paint drips, but the buffing job was terrible. You could see swirls and scratches in the paint. Again, I was made to be the a$$hole when I pointed it out. 3rd time they finally got it right. Not once did anyone ever apologize for the poor paint or poor service. Never again! Not sure if all Service King locations are like this, but the one I`m talking about is the one off of 635 and Plano Rd.

ricardo.velez / 3/28/2012

true customer care and commitment.

I wish to send a complimentary note to the appropriate management team at Service King. Over the years I have used Service King and have always been satisfied. Professionalism, workmanship and customer service are tops. Two weeks ago I was rear ended. Allstate pushed for me to go to their shop in Plano off of Hwy 5. Although Service King was on my mind, I chose to stop in and discuss the details of my needs. The st... view moreaff at this shop gave me blank looks, appeared to me that I was a complete inconvenience, and they told me it would be two weeks before my car would even be looked at, let alone repaired. I quickly gained my wits and drove to Service King on 75 and Spring Creek. As usual I was greeted warmly and professionally. I was introduced to Mike McCrady my service advisor. I explained my situation and desires to Mike. He listened and told me that the car would be repaired in the time frame I needed. I had doubts but I trusted Mike. To be honest, I figured when I returned that the car would be a few days longer. Shame on me... I was able to use the website and know my car was repaired on time. Because of web site, I could make good plans to pick up my vehicle and not inconvenience others. When I arrived, the staff found my file immediately, processed the paperwork and brought the car to me in under 8 minutes. My loyalties to you Service King and my special thanks to Mike for showing true customer care and commitment. Thanks Jim

nckmed / 5/14/2010