Herb`s Paint & Body Shops / Richardson, Texas

Rating: ★★★

Automobile Body Repairing & Painting, Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers

Address: 29 Prestige Cir, Richardson

Postal code: 75002

Phone: (469) 342-8560

I would avoid this place. They are very dishonest. They quoted used, after-market, and salvage replacement parts. I asked why not OEM parts from the manufacturer, they replied that insurance would not pay for that. I searched the internet and found numerous sites that sold OEM parts which were CHEAPER (at my retail pricing) than their quote for used parts. My insurance adjuster said that is part of their game to try ... view moreto make a few more dollars. I can only image how poor their warranty and actual quality of repairs would be. Obviously I went elsewhere. I personally don`t like to do business with a place that is taking advantage from my misfortune to be in a wreck.

Shrimper1 / 11/7/2013

A hail storm did over $9,000 of damage to my 2006 Honda Accord. Most body repair shops in the area were too busy to take on a new job. Herb`s Paint and Body shop in Allen is a brand new facility my insurance company recommended. They worked directly with the insurance company when they found additional damage after the initial inspection. They got my car looking like new again! Since they repainted everything, even t... view morehe small parking lot dings were taken out. They handled my job with professionalism and returned my car in less time than their estimate. The repairs have a life-time warranty. I asked for and got daily status calls on the progress of the repairs. Even though I didn`t have to wait very long, if you have to wait, there are snacks and drinks in the waiting room. They even have a few activity toys for kids.

PlanoGuy / 5/4/2012

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