Sgt. Clutch Discount Transmission & Automotive / Randolph Air Force Base, Texas

Rating: ★

Auto Repair & Service, Transmissions-Other, Auto Transmission

Address: 6555 Walzem Rd, Randolph-Air-Force-Base

Postal code: 78239

Phone: (210) 564-8444

Is Your Car or Truck Out Of Shape?

Sergeant Clutch Discount Transmission & Automotive Repair Shop Proudly Serves Military Town USA in San Antonio, Texas Home of Lackland Air Force Base, Kelly Air Force Base, Brooks Air Force Base, Randolph Air Force Base, Fort Sam Houston, Brooke Army Medical Center and Wilford Hall USAF. With over 60 years of experience Sergeant Clutch is the expert provider of Transmission Repairs & Services in San Antonio, TX. Our Team of Hardworking Certified Mechanics specialize in Complete Automobile Repair and Service from Domestic Foreign Automatic Manual Front Wheel Drive Rear Wheel Drive Four Wheel Drive All Wheel Drive Car Truck Suv 4x4 Bus RV Sergeant Clutch Discount Transmission & Automotive has the Tools, Expert Knowledge, Products and High Tech Technology to Service & Repair your car or truck right the first time at the right price. Our goal is to always deliver the best possible service at the best price. We want you, our valued customer, to be happy. Sergeant Clutch Discount Transmission & Automotive understands that your automobile is a major investment, and that is why we care for each customer???????ˆ??¬???ˆ???s automobile as if it were our own. The specialist at Sergeant Clutch Discount Transmission & Automotive listen to our customers automotive, clutch and transmission concerns. This communication allows our mechanic to address the problem quickly, accurately and affordably. Sergeant Clutch believes that good customer service can turn a one-time customer into a lifetime customer & friend. Sergeant Clutch Discount Transmission & Automotive Repair Shop???ˆ??‚? in San Antonio, Texas offers: FREE Computer Diagnostics FREE Towing w/ Major Repairs* FREE Check Engine Light Performance Check FREE Clutch Performance Check FREE Transmission Performance Check FREE Transfer Case Performance Check FREE Differential Performance Check FREE Brake Performance Check FREE Starter Performance Check FREE Radiator Performance Check FREE Suspension Performance Check FREE Fuel Performance Check FREE Second Opinion 15% Military Discount* 12% Senior Discount* 10% Student Discount* No Credit Check Payment Plans* Car Rental Discount Available* Call Sergeant Clutch Discount Transmission & Automotive Repair Shop in San Antonio, Texas 24 Hours / 7 Days A Week 210-239-1600

Reviews:

PROS: None. CONS: ?ˆ?Sgt Clutch?ˆ? is very much overpriced and has a blatant disregard for the customer and customer service; which would suggest an overall disregard to ethical business practices. It is believed the parts used were subject to ridiculously high mark ups leading to parts and labor being extremely expensive. Considering their business practices by the way I was treated, there is no evidence of militar... view morey core values. Long story: Sgt Clutch professes to be a military friendly business and attempts to substantiate their claim with military memorabilia throughout the office. Based on my experience, that?ˆ™s not the case. I chose Sgt Clutch because they were the only ones available at the time my vehicle needed repair. Hind-sight being 20/20, it proved to be a costly mistake. I was promised delivery on several occasions and after voicing my displeasure, the vehicle was provided well beyond the promised date. Unfortunately, because of the constant delays, I was overdue and eventually had to cancel my TDY. Overall, this entire situation has been very vexing and anyone needing work to their transmission should avoid Sgt Clutch. Check the reviews, especially the Better Business Bureau(BBB). http://www.bbb.org/central-texas/Business-Reviews/auto-repair-and-service/sergeant-clutch-inc-in-san-antonio-tx-90087449#reasonrating The end result: the transmission is making noises, slipping and leaking from both the front and rear seal. Avoid Sgt Clutch at all costs.

JtheITGuy / 9/10/2013

Sgt. Crap

Please do not take ANY of these reviews as a grain of salt! PLEASE do your research before you even THINK about bringing your car here! Trust me...you will be glad you did!

HappyTD / 6/9/2013

This the worst place ever.... Never ever go here..... My truck had to have the transmission fixed 3 times after they fix it the first time... They kept my truck for over 6 weeks the worst place ever..if I could give a negative star I would

nicolegreenduncan / 5/22/2013

What a joke

These guys are so foany they make me sick. One guy gave me a price I was happy with price quote. Hook line and sinker they reeled me in. I knew price was going to be a little higher... It always is...but $1900 to rebuild a simple transmission is absurd. Of course they give u this quote after they rip it out of your vehicle so pretty much stuck using them or have them put it back and cause more harm. My advice is to g... view moreo somewhere more honest from the get go. Any reputable business doesn`t have to stick up for themselves on making positive reviews for the business. Let ur work and work ethics do the talking.

madmaddy2012 / 7/9/2012

RIP OFF!!! Complete liars

We called from an ad on craigslist for a tow truck and we set up the tow with the option of an estimate... We called several times to find out status on our truck and wan not able to reach the original person who set everything up!!! Well after time we decided to get on to them (2 weeks) they had informed us our truck was ready with all new parts??? I had not authorized repairs, but decided to go and just pay so we c... view moreould have it back... We arrive and request to see it and the whole truck was taken apart inside & out, part of the lift had been stole and the new parts were spray painted :(( I called the police after I was told pay or leave ( No signed agreement for repairs was made) so the police meet us down the road and told us they do this ALL the time and nothing can be done, we had to pay or leave the truck!!! Although the police tried everything. We paid the $1,800 for a new rear end ( which was used one-painted). It took the guy 30 mins to bring it out to us and he was VERY rude! Well it`s been abot 2 months and due to the work they did I have a broken axel and the rear end is going out again. Stay away from these crooks, they need to be shut down and I don`t understand why the police can`t do more... I just hate to think of all the poor people this has happened to already and you obviously have no choice but to pay or lose your vehicle . I don`t understand how that is even legal...

maryann6372 / 11/13/2011

Dont I repeat do not go to them!!!

They have my car hostage they have not completed the work i paid for and are know saying i have to pay more for the what they said they would do for a set price. they are not worth it i thought i cold trust someone with a national brand attached but i was sadly mistaken. :(

amandaderoo / 3/6/2009

Beware of this Repair Shop!

I am a single mom and this shop is just around the corner from my house so when my check engine light came on I took it here and asked them to scan it to find out why the light was on. When I returned later the manager started telling me that my car was in "desperate" need of a laundry list of maintenance work. I was skeptical since I had just had a brand new transmission installed by another shop and they had looked... view more the car over from top to bottom and gave it a clean bill of health after the install. I asked the manager to tell me why the check engine light was on but he became evasive and started in again about all of these other issues. Then a technician came in while the manager was talking to me and said that the only reason my check engine light was on was because a hose had come loose causing a vacuum leak. The look on the manager`s face made it clear that he had not expected this technician to come in and tell me that and he was visibly embarrassed. I asked the manager why he had not told me about the loose hose but he only looked away. I paid for the reconnection of the hose and left immediately. Places like this give honest mechanics a bad name.

KathleenMisty1967 / 12/27/2008

transmission repairs done right.

my name is rick and i am the service manager here at our i-35 and walzem location we are located at
6555 walzem rd. san antonio tx,78239 we are here for all of your transmission and automotive needs. we are commited to maintaining the highest level of customer service with reasonable prices. at the same time we also have several payment plans available and free towing available as well.
when it co... view moremes to transmission repairs we have over 60 years experience, we follow strict atra standards when it comes to transmission repairs, it helps us ensure we fix your transmission right and fix it right the first time. thats why we are able to offer up to 36 months or 36,000 mile nationwide warranties. so if you ever have a problem or even just a question about your vehicle then feel free to call anytime 210-564-0227

rickt2 / 8/28/2008