Drivers Edge / Providence Village, Texas

Rating: ★★

Auto Repair & Service

Address: 1115 W Round Grove Rd, Providence-Village

Postal code: 75067

Phone: (214) 488-0684

All American Dodge Jeep Chrysler. "Drive a little, Save Alot" - Home of the one hour car deal.-

All American Dodge Jeep Chrysler.? Lubbock Car, Truck, New & Used Auto Dealerships Serving Midland, Snyder, Odessa | Texas | Call 800-725-6261

Categories:

Auto Repair & Service

Open hours:

No info

Extra phones:

(972) 956-0408

Reviews:

I was told over the phone that they would look at my car and give me an estimate for free but it turned out they wanted to charge me over $200 just to get my estimate once they actually had my car in their possession. The General manager at this location flat out lied. They lied to get me into their shop then want to have you fix everything but the issue you came in for. I managed a huge mechanic shop for two years, ... view moretake my word for it they are trying to get over on you. They should be shut down for stealing customers time and money.

HIGHWAYROBERY / 8/6/2013

My van stopped working, I had it towed to the Lewisville Drivers Edge for repairs. They spent two days doing the repairs (no issue there), then when I came in to pick it up, immediately there was a stall when I was backing up. I brought it in with my concern and it "checked out" for an hour or so, and it was discovered that there was a loose cable going to the spark plug. It was reattached, and the stall st... view moreopped. The person at the shop said that maybe I should replace the cables (the cables are fine..). Then after a week (between 300 and 400 miles) the check engine light came on. I brought the van back first thing the next morning, and they kept it all day (10 - 11 hours), and had said that they smoked the system and thoroughly check it out without finding anything. They reset the check engine light and told me to keep an eye on it and let them know if it happened again. Exactly one week later (between 300 and 400 miles) the check engine light came on again. I brought it in again and the shop kept it for the majority of the day and listed an issue in the Evap system relating to the fuel release valve. I explained that they had just done work on the van, and the issue started immediately after the work they had done, they said it couldn`t have been related to the work they did. I picked it up (I couldn`t leave my only vehicle for the whole weekend while it sat there not being worked on) So they asked me to bring it back so they could inspect their work. They pulled out their work, and assured me that their work was great (good of them to think so..), and that there was no way it was their fault. I spoke with one of the mechanics at the shop I brought it to, and went point by point as I just have done, and his comment was that he didn`t want to get in trouble, but it sounded really "fishy". I don`t want to get the guy in trouble, but it is telling that he fears repercussions from being honest.

00WhyMe / 6/14/2013

This place is under new manage...

This place is under new management and they must have changed a lot since these other reviews were written. My experience here was GREAT. I was in and out with my oil change and basic maintenance and checks within 30 minutes. The manager was very nice and explained everything to me and was very helpful. I`m a young woman, so I generally get jerked around at these places with expensive parts and problems - not... view more here. I`d highly recommend them.

W386mw8 / 11/13/2012

W386mw8 / 11/12/2012

DO NOT BRING YOUR CAR THERE UNLESS YOU WANT PROBLEMS

Brought my vehicle to the Mitsubishi Dealership for the 90,000 mile service. Once they told me it was gonna be about $450.00 plus tax just to do some routine maintenance. I figured I could take it somewhere else for cheaper. Sure enough Drivers Edge is right around the corner from my place. So I called them up and they said they would do the same service and change the spark plugs for a fraction of the price $310... view more.00 to be exact. After speaking with them on the phone and myself having considerable automobile knowledge. I felt comfortable with having them do the work. THAT WAS THE BIGGEST MISTAKE EVER! Since then my car has not been the same. When I got it back they bent the hood and left the old spark plugs underneath the hood! My hood wouldn`t shut all the way. Then to top it all off, I am damn positive they forgot to change the oil and filter. They claimed they forgot to change the sticker. But after all their mishaps would they really fess up to not changing the oil. Hell no. They did agree to fix the hood no questions asked but obviously cause they messed it up. Regardless, more importantly it runs like crap right now. So now I am bringing it back to the MITSU dealer hoping there isn`t more serious damage cause of how bad it is running right now. Unbelievable. Whatever you do, do not make the mistake I did.

johnnyRo43 / 1/20/2009

Shop Around Theese Prices Are Outrageous

Theese guys charge more than dealer Labor rates and parts and they are not very good mechanics.

Unhappy-Customer10 / 10/30/2008