San Marcos Chrysler Plymouth Dodge / Prairie Lea, Texas
Rating: ★
88 years in Business
New Car Dealers, Used Car Dealers, Auto Oil & Lube
Address: 2990 S Interstate 35, Prairie-Lea
Postal code: 78666
Phone: (512) 212-4419
Stick With The Specialists
Your Denver City NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.
Categories:
Auto Oil & Lube, New Car Dealers, Used Car Dealers
Payment:
cash, check, debit, master card, visa
Open hours:
Mon - Fri 8:30 am - 7:00 pmSat 9:00 am - 7:00 pmSun Closed
Brands:
Chrysler, Dodge, Jeep, Ram, Sebring
Languages:
English
Reviews:
San Marcos Auto Outlet bought a frame damaged vehicle at auction and turned around and sold it at full value.Before purchase dealer was specifically asked about vehicle history including frame damage but this designation was not disclosed.
When confronted GM admitted that dealership was aware of the damage and made an offer to settle the situation. I accepted but then the GM changed the terms of the settlement and... view more refuses to honor his initial settlement offer.
GM then went on to state that they can`t know every little thing about their cars but in this case they knew about this issue the minute they signed the paperwork when they bought it at auction.
This is an extremely untrustworthy dealership and I would recommend going elsewhere.
jmedfordiii / 3/13/2013
All this started on 12/30/2011...
All this started on 12/30/2011
Mr. Hilley,
I am sorry for the delay. I have spoken with Greg at Texas 46 Collision Center. They will take a 3rd party check from us as long as it is a company check. I have already arranged and written the form for our business office and they are drafting it as we speak. Per my General Managers request I have spoken with our legal department about the matter. We will need you to c... view moreome pick up the check from our dealership and in return sign a confidentiality agreement. If it is not signed and upheld we will not disperse the check for the truck repairs. Please let me know at your earliest convenience when you would like to come in to sign the form and receive your check. Have a wonderful day.
Sincerely,
Ms. Kyle Elizabeth Sessions
Internet Manager
San Marcos Auto Outlet
512-753-3300
Sent Date: 5/7/2012 06:37 PM
To: "Kyle Elizabeth Sessions"
From: "phillip hilley"
Subject: Re: Re: Re: San Marcos Chrysler Dodge Ram
What is this sign a confidentiality agreement
Mr. Hilley,
Since seeing recent statements that you have posted on our Yelp account our general manager has requested that you sign a document stating that you will cease and desist any and all statements, written or otherwise, on any type of forum in regards to our dealership. Since we have gone to great lengths to try to repair the situation we feel that we need to protect our reputation as a business. This will be required before you will receive the check for the payment of repair for your vehicle.
Kyle Elizabeth Sessions
Internet Manager
San Marcos Auto Outlet
kylesessions@dealer-co...
(888) 451-0870
Sent Date: 5/7/2012 07:14 PM
To: "Kyle Elizabeth Sessions"
From: "Phil"
Subject: Re: San Marcos Chrysler Dodge Ram
Na I`m not going to sign a thing.
Mr. Hilley,
Then unfortunately we will not be able to cut a check for the reapir costs of the vehicle. This is required by our dealership if you would like the $1,549.38 to repair the vehicle. I politely ask you to reconsider. We would like to settle this in a civil manner and this is what we have been advised to do.
Kyle Elizabeth Sessions
Internet Manager
San Marcos Auto Outlet
kylesessions@dealer-co...
(888) 451-0870
128Phil / 5/26/2012
This is the worst Dealership ...
This is the worst Dealership you could ever go to. They are misleading do not follow
up and just plain dishonest. If you ever go there do not get involved with female Chris
Miller she is as dishonest as they come. They sent us an Urgent notification on how
they wanted our trade at 100 percent of original msrp. Well after making two trips there
and being mislead by her we are still waiting for a phone call that w... view moreas two week ago.
The sad part is I had purchased two dodge challengers from this dealership two years
ago never again If I had a chance to write a comment and give them a negative star
I would . I speak from purchasing over 42 vehicles in my lifetime these guys are the worst. Thank Chris Miller for your lack of follow through and dishonesty you now will sew what you reap.
MONTY123 / 6/31/2011