Lithia Dodge of Corpus Christi / Portland, Texas

Rating: ★

New Car Dealers, Used Car Dealers

Address: 4313 S Staples St., Portland

Postal code: 78411

Phone: (361) 992-8000

Quality Work at an Affordable Price

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

Horrible customer service Too expensive

Dropped off my jeep for oil change, and differential oil change at 8 am as told to so i could catch the shuttle. The shuttle left at 7:45 and the next one was not until after 9 am. Can u say late to work? So I waited and when we left I asked to be dropped off first as I was the only person not going home and working on Staples was the closest. The 14 year old daredevil that drove the van either ignored me or did ... view morenot hear as I was dropped off last at 10:15. I was told they would come get me when I was done. I called at 1 pm and was told the next run was 2:45 pm and they would not leave before. When i explained my situation I was told I would have to wait for my sevice adviser who was out to lunch. Did I mention i was to wait until 2:45 before the driver headed my way with no lunch? So now I am now standing outside for almost 2 hours waiting. Also their service department charges 3 x what I pay for my Ford truck for same service. Next oil change my jeep is do it myself or Champion Ford. LITHIA HAS SEEN THR LAST OF THIS CUSTOMER!!!

islandmam / 4/21/2012

Customer Service here does not...

Customer Service here does not exist. Do not buy the extended waranty, you will never get service and if they finally get around to fixing your car they will charge you like crazy. If you buy the lifetime synthetic oil changes you have to double check what you are getting. I have receipts saying i have had regular oil changes, why overpay for somehting that they are not going to provide? Stay Away!

a.texan50 / 12/11/2011

SERVICE! Dropped off my jeep ...

SERVICE! Dropped off my jeep for repairs on rear brake line. Estimated time, 3-4 days to receive part and repair. The downward spiral of ineptitude began with my jeep disappearing in their system. Every time I tried to contact them on the status of my jeep, I was always transferred to voice mail and not given the courtesy of a call back. Upon multiple calls to reach a human being, I was told my jeep did not exis... view moret in their system. Apparently, only one service advisor has access. How can no one else can check the status! No matter what time of day, my service advisor was always "at lunch"! The 3-4 day estimate turned into a 2-3 week estimate. Highly DO NOT RECOMMEND Lithia Dodge Corpus Christi, unless you wish to suffer in your own limbo of rude customer service and incompetent service advisors.

Jennifer / 7/30/2011